Service calls; Notifications and Response Time: The contractor must provide an emergency telephone number for purposes of accepting service calls (an answering machine is not acceptable). Facilities Management Service (FMS) will notify the contractor of equipment failure. For non-emergent calls the contractor shall respond no later than the next business day.
Posting Start: 2/15/2024 Posting End: 2/22/2024 JOB SUMMARY This position is responsible for greeting visitors to the utilities department, handling incoming calls, answering questions, collecting information and/or directing calls to appropriate departments or individuals within the department and assisting with clerical duties. Reports to the Utility Director.
All On-Call contract services are on an as-needed basis and there is a possibility that no assignments will be made. The selected consultant's fee proposal shall be due 15 calendar days after the selection date for this RFP item. This contract will utilize the INDOT eInvoice application.
The agreement will also include answering to service calls and providing startup and training for the VA staff. Response to this notice should include a capability statement, and three (3) customer references to which you have provided similar services for.
Messages shall be broadcast near-simultaneously through each tower over the wireless network. • The individual units shall be capable of receiving and answering phone calls from the limited group assigned by the district and be broadcasted over the mass notification speaker system. • The individual units shall be capable of receiving and answering phone calls from the limited group assigned by administrator and be broadcasted over the mass notification
Answer or make calls to inform parents and guardians of their students transportation assignment 3. Gather information and guide callers through completing transportation forms and documents 4. Compile data as needed from multiple data sources 5. Obtain student information by answering telephone calls, asking clarifying questions and verifying student account information 6.
If a call is not answered, the vendor shall have some form of an answering service (voicemail, live answering service, answering machine, etc.) to return all calls, if unanswered, within 30 minutes. Vendor shall perform tire services using a mobile repair truck at remote sites, roadside, and at City of Baton Rouge’s Fleet Management yard located at 333 Chipewa Street or in the immediate vicinity of any of the various departments of City of Baton
