Search results for: call center managed services

Center Managed Services - Vendor Questions.docxOtherVendor Questions and AnswersMar 29th 2023, 4:06 PM CDT - FINAL.Posted.3.13.23 RFP for Cloud Based Call Center Managed Services.pdfDocumentationFull RFPMar 14th 2023, 12:32 AM CDT - Pre-Submittal - RFP for Cloud Based Call Center Managed Services (Responses).xlsxDocumentationPre-Submittal Meeting attendeesMar 30th 2023, 10:53 AM CDT - Presubmittal PPT- Cloud Based Call Center.pptxOtherPre-submittal

Proposals are being solicited for Information Technology Professional Staff Augmentation to operate a Managed Services Contact Center (Help Desk + Call Center). The Managed Services Contact Center (Contact Center) will be comprised of a Help Desk and one, or more, Call Centers. The Contact Center shall be responsible for all three (3)...

TitleCall/Contact Center ServicesIDBPM035353Alternate IDLot #1Round #2StatusOpen[imp]OpenClosedResponses OpenedApprovedDraftDue / Close Date (EST)Due / Close Date (EST)Solicitation TypeRFP: Double Envelope ProposalPublic NoticePORFPRequest for Information & PricingRequest for InformationRequest for QuoteTechnical Envelope (Multi-Step)RFR - CATS SpecificFinancial Envelope (Multi-Step)IFB: Invitation for Bid IFB: Invitation for Bid (w/ Min Quals)Price

HHS0011152 for State of Texas Access Reform (STAR), Children’s Health Insurance Program (CHIP) Managed Care Services, and Healthy Texas Women (HTW) (collectively STAR & CHIP). URL: Addendum: Class/Item Code(s): 95856-Health Care Management Services (Including Managed Care Services) 91520-Call Center Services 94807-Administration Services, Health

URL: Addendum: Addendum #1 posted 11.1.2021 11/1/2021 Addendum #2 posted 11.16.2021 11/16/2021 Class/Item Code: 95856-Health Care Management Services (Including Managed Care Services) 91520-Call Center Services 94807-Administration Services, Health

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