Search results for: call center operations

Some offices operate small call center operations (less than 10 agents) to manage public contact for their operations.Show Less Bid Details:- Agency NameJames City County Bid WriterJessica YostBid IDRFP-20240969-0-2024/JYBid TypeRFP - Request for ProposalBroadcast Date04/23/2024 10:43 AM EasternFiscal Year2024Due Date05/23/2024 2:00 PM EasternBid Status TextNoneAdditional Registration (NEW)NONE

Some offices operate small call center operations (less than 10 agents) to manage public contact for their operations.

Solicitation End Date: Pre Bid/Proposal Date: Bid/Propose on all Lines Items: Yes Solicitation Description: WMATA seeks one Contractor that specializes in call center and paratransit operations to manage the MetroAccess Operations Control Center (OCC).

TitleCall/Contact Center ServicesIDBPM035353Alternate IDLot #1Round #5StatusOpen[imp]OpenClosedResponses OpenedApprovedDraftDue / Close Date (EST)Due / Close Date (EST)Solicitation TypeRFP: Double Envelope ProposalPublic NoticePORFPRequest for Information & PricingRequest for InformationRequest for QuoteTechnical Envelope (Multi-Step)RFR - CATS SpecificFinancial Envelope (Multi-Step)IFB: Invitation for Bid IFB: Invitation for Bid (w/ Min Quals)Price

Design, hosting and operation of the State's NYHousingSearch.gov Website & Call Center Agency: Homes & Community Renewal, NYS Dept of Category:Information Technology - Consulting & Other Services Issue Date:04/04/2024 Due Date: 04/11/2024 Ad Type:Notice of sole/single source or procurement exempt from advertising

Individuals with audio impairments who wish to respond to this decision by telephone may call the DNR, Public Information Center in Anchorage between the hours of operation: 10:00 AM to 5:00 PM, Monday through Friday at TTY: 711 for Alaska relay or 800-770-8973 or go to http://dnr.alaska.gov/commis/pic/ If no significant change is required, the PD, including any minor

If yes, what are the days and hours of operation? i. What services do your toll-free numbers provide? ii. What information about network providers will you provide a caller? iii. Describe the performance standards for the customer service unit. iv. Where will the call center operation be located (city and state)? 13 v. Can claim processors and customer service representatives view benefit information online? vi.