Number RFP-23-076BC-S Title Call Center Software Available Date 10/5/2023 9:39 AM Clarification Deadline 10/16/2023 11:00 AM Due Date 11/2/2023 11:00 AM Contact Information purchasing@snoco.org Bid Type RFP Details :-
Type Request for Proposal Status Issued Number L100135392 Addendum 2 (Call Center Software Solution) Issue Date & Time 7/13/2022 04:00:02 PM (CT) Close Date & Time 8/19/2022 02:00:00 PM (CT) Time Left23 hours 46 minutes 39 seconds Notes The University of Kansas is issuing this request for proposal for a call center software solution.
UNSPSC 43232903 Contact center software: Software to enable contact center applications
This is a non-personal supply as a services contract to provide hosted Call Center Software for the USACC G6 Helpdesk. USACC G6 is expanding the Helpdesk duties and requirements and now requires a robust call center to support all USACC G6 missions. This location of the call center will be based on Fort Knox, but support can be from a remote site.
Bid Solicitation Details Bid Status Details for Call Center Software - Contract No. 20-06-15-14 , DSU20061514-HDSOFTW Solicitation Ad Date6/16/2020Deadline for Bid Responses8/6/2020 at 3:00 p.m. Local TimeSupporting Documents • RFP - Professional Services • Overview • Addendum 1 - Q&A Contact Information zchaudhry@desu.edu Return to bids.delaware.gov.
Specifically, EMS call center operators would use AI-facilitated software products to improve efficiency and accuracy of triaging conducted at call centers by supporting and identifying appropriate resources in response to medical calls.
Call Center Software RFP, Contract No. DSU20061514R-HDESKSW Effective: 11/02/2020 Award Notice : http://bidcondocs.delaware.gov/DSU/DSU_20061514R_Hdesks_An.pdf For More Info.
