Search results for: call center training

Call Center Training Status: Open RFP 1211-1 Department of Behavioral Health and Developmental Services -DBHDS Closing On: 8/5/21 10:00 AM Time Left: 36 days DBHDS CONTRACT #: 720-4872-1211 ***ELECTRONIC RESPONSES ONLY*** The purpose of this RFP is to solicit sealed proposals to establish a contract through competitive negotiation for the procurement of a STEP-VA Crisis Call Center training curriculum.

Bid Solicitation: 23-350SOS-SOS35-B-37133 Header Information Bid Number: 23-350SOS-SOS35-B-37133 Description: SOS Facility and Call Center Training Program Bid Opening Date: 06/16/2023 02:00:00 PM Purchaser: Katherine Tople Organization: SOS - Secretary of State Department: SOS350 - Secretary of State Location: AA001 - Budget & Fiscal Management Fiscal Year: 23 Type Code: 15 - Request for Proposal (RFP) Allow Electronic Quote: Yes Alternate Id: Required

(hereafter call the center) for Athletic Training & Nursing Supplies #20230502.

The premises sought through this RFP will house a Public Safety Answering Point (PSAP) for State 911 including a Call Center, Training Room and Office Space. The mission of this PSAP is to answer 911 wireless calls and to determine to which local PSAP or public safety agency these calls should be transferred. This PSAP will also serve as an alternate or back-up for other PSAPs.

review, evaluation planning and implementation;  Adequate staffing levels to meet customer service and performance requirements; and  Effective on-going Call Center training, support and supervision.

Evidence Required: To support the Offeror's claim, provide a copy of the Offeror's Call Center Training process and timeline.160Member SatisfactionDoes the Offeror survey, measure and document either general or client-specific member satisfaction at least annually? Answer: Yes, or No? Then, provide a statement of confirmation.a.

THE PURPOSE OF THIS CALL IS TO PURCHASE TRAINING FOR THE ROWLEY TRAINING CENTER IN ACCORDANCE WITH THE TERMS AND CONDITIONS OF AGREEMENT 70US920A70090020. Solicitation ID/Procurement Identifier: 70US0920A70090020 Ultimate Completion Date: Sun Sep 29 17:00:00 GMT 2024