The United States Senate Office of the Sergeant at Arms (SAA or Senate) is seeking to replace its automated call distribution system (ACD). The current ACD, Contact Center by Avaya, has reached its end-of-life and is no longer supported by manufacturer.
You are hereby notified that the Vermont Office of Purchasing and Contracting has issued an RFP on behalf of the State of Vermont entitled: Automatic Call Distribution System Replacement.
THE SAA INVITES ALL QUALIFIED SOURCES TO RESPOND TO THIS SOURCES SOUGHT NOTICE.The United States Senate Office of the Sergeant at Arms (SAA or Senate) is seeking to replace its automated call distribution system (ACD).
Vermont Agency of Digital Services Automatic Call Distribution System postdate:- 05/11/2023 06:07 AM EDT responsedate:- 06/16/2023 04:30 PM EDT Solicitation Number:- Locked Registered members only to solicitation details & future business opportunities.
The 42d Contracting Squadron, Maxwell Air Force Base (AFB), AL, is seeking sources that can provide an Automatic Call Distribution System (ACDS) in support of the 42d Medical Group (42MDG) at Maxwell AFB that meets the requirements of the attached “Draft” Statement of Requirements (SOR).
Develop, design, and implement an Automatic Call Distribution (ACD) system to manage call traffic and intelligently route calls amongst groups & users balancing peaks and valleys of call flows efficiently, and offers live statical data, assists with evaluation of facility requirements and support levels.
AUTOMATED CALL DISTRIBUTION SYSTEM MAINTENANCE Solicitation ID/Procurement Identifier: NNG15SC65B Ultimate Completion Date: Wed Sep 29 17:00:00 GMT 2021
