1151029 Documents Not Available 1151029 Karen DeLuca 2407779917 karen.deluca@montgomerycountymd.gov Section Operation Manager RFP - Non-Construction Business Center Customer Relationship Management System Outreachsystems.com 5385 Hollister Ave Santa Barbara CA 93111 Frank Gott outreach@outreachsystems.com (805)
The Teacher Retirement System of Texas (“TRS”), a public pension fund and entity of the State of Texas, issues this Request for Proposals (“RFP”) #TRS000400 (“Solicitation”) to solicit qualified vendors for contact center customer service and processing staff services. This Section II., “Scope of Work,” applies in its entirety to all Respondents and Responses to this Solicitation, except where otherwise specifically noted.
customer service and processing staff services.
The Contractor shall provide toll-free call center services and customer support for the Tennessee Department of Labor & Workforce Development and its programs. The Contractor shall ensure call center services are available to receive, record, and respond to inbound calls seven (7) days per week, from 9:00 a.m.-6:30 p.m. Central Standard Time (CST).
The Contractor shall provide toll-free call center services and customer support for the Tennessee Department of Labor & Workforce Development and its programs. The Contractor shall ensure call center services are available to receive, record, and respond to inbound calls seven (7) days per week, from 9:00 a.m.-6:30 p.m. Central Standard Time (CST).
The Contractor shall provide toll-free call center services and customer support for the Tennessee Department of Labor & Workforce Development and its programs. The Contractor shall ensure call center services are available to receive, record, and respond to inbound calls seven (7) days per week, from 9:00 a.m.-6:30 p.m. Central Standard Time (CST).
The Bay Area Toll Authority (BATA) is planning to replace the existing FasTrak® Regional Customer Service Center (RCSC) system and the associated customer service and back-office operations which supports tolling operations in the Bay Area. This is the first of two separate procurements for the future RCSC. This notice is for the back-office system (BOS).
