Title: Cloud Based Call Center Ticketing System Number: Bid Due Date/Time: February 09, 2018 at 02:00 P.M. CT Contact: Dustin Moore email: dustin-moore@ouhsc.edu Specification: http://www.ou.edu/purchasing/solicitations/documents/R18457/R18457.pdf
Based Call Center Managed Services - Vendor Questions.docxOtherVendor Questions and AnswersMar 29th 2023, 4:06 PM CDT - FINAL.Posted.3.13.23 RFP for Cloud Based Call Center Managed Services.pdfDocumentationFull RFPMar 14th 2023, 12:32 AM CDT - Pre-Submittal - RFP for Cloud Based Call Center Managed Services (Responses).xlsxDocumentationPre-Submittal Meeting attendeesMar 30th 2023, 10:53 AM CDT - Presubmittal PPT- Cloud Based Call Center.pptxOtherPre-submittal
I - DIR Commodities Not Coordinated Bulk Purchases 25342 GlobalScope Communications Corporation $99,000.00 08/27/21 08/31/22 PO In accordance with DIR-TSO-3907 Cloud Based Call Center Services contract Tex Govt. Code 2157.068
I - DIR Commodities Not Coordinated Bulk Purchases 29102 GlobalScope Communications Corporation $12,000.00 04/26/23 08/31/23 PO In accordance with DIR-TSO-3907 Cloud Based Call Center Services contract Texas Government Code § 2157.068
CCaaS must be fully integrated with NYCHA’s on premise Siebel and Maximo systems, NYCHA’s Microsoft cloud based Active Directory, eMail systems and NYCHA’s cloud based ServiceNow instance. This RFP also seeks 24/7/365 managed services for the entirety of the voice system post cloud migration, which includes periodic reviews as well as system and call reports.
Call Center Cloud-Based Authentication and Fraud-Prevention Solution Page 4 of 68 Request for Information and Sources Sought Notice Call Center Cloud-Based Authentication and Fraud Prevention Software Solution REQUIREMENT The VA FSC is seeking a FedRAMP-authorized Caller Fraud Prevention Software as a Service (SaaS) solution.
4/8/2024 4/30/2024 NG10462 Office of Information Technology Kelly Earl kearl@philasd.org Cloud Based Computing Services April 18, 2024 02:00 PM Eastern Time Addendum#1
