The purpose of this contract is to obtain support to develop and maintain training and content for use by customer service representatives (CSRs) within the CMS Contact Centers of Operations (CCO). These training and content materials are used by CSRs to respond to inquiries from beneficiaries and consumers related to Medicare and Marketplace programs.
) intends to award a contract for Contact Center Training and Content (CTC).
Mini-Bid Description: ***3 DAY RESPONSE REQUEST*** (1) Dodge Durango AWD or 4WD, NYS Thruway AuthorityBid Due Date: Monday, August 21, 2017 - 5:00 pm EDTType of Entity: State AgencyAuthorized User Entity Name: NYS Thruway AuthorityPrimary Contact Name: John PowersPrimary Contact Title: CMS 1Primary Contact Email: john.w.powers@thruway.ny.govPrimary Contact Phone: 518-436-3088Secondary Contact Name
Mini-Bid Description: (17) 1 Ton High Roof Cargo Vans, NYS Thruway AuthorityBid Due Date: Wednesday, May 3, 2017 - 5:00 pm EDTType of Entity: State AgencyAuthorized User Entity Name: NYS Thruway AuthorityPrimary Contact Name: Rose Marie NowakPrimary Contact Title: CMS 1Primary Contact Email: rosemarie.nowak@thruway.ny.govPrimary Contact Phone: 518-436-2745Secondary Contact Name: Tammi Ferraro-EarlSecondary
Mini-Bid Description: ***3 DAY RESPONSE REQUEST*** (1) Dodge Durango AWD or 4WD, NYS Thruway AuthorityBid Due Date: Monday, August 21, 2017 - 5:00 pm EDTType of Entity: State AgencyAuthorized User Entity Name: NYS Thruway AuthorityPrimary Contact Name: John PowersPrimary Contact Title: CMS 1Primary Contact Email: john.w.powers@thruway.ny.govPrimary Contact Phone: 518-436-3088Secondary Contact Name
Contact Name: Wendy ClarkSecondary Contact Title: CMS 2Secondary Contact Email: wendy.clark@thruway.ny.govSecondary Contact Phone: 518-436-2733Will the vehicles be purchased or leased?
518-436-2745Secondary Contact Name: Wendy ClarkSecondary Contact Title: CMS 2Secondary Contact Email: wendy.clark@thruway.ny.govSecondary Contact Phone: 518-436-2733Will the vehicles be purchased or leased?
