Search results for: contact center

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  • Contact Center Operations

    Type : Bid Notification

    Due : 01 Apr, 2024 (in 3 days)
    Posted : 6 days ago
    Started : 21 Mar, 2024 (7 days ago)

    Contact-center customer service and operations are central components of CMS’s mission. Due to the highly political and changing nature of CMS’s programs, flexibility and ability to facilitate rapid and complex change is imperative to CCO success.

    From: Federal Government (Federal)

  • Microsoft Teams Phone Contact Center

    Type : Bid Notification

    Due : 09 Apr, 2024 (in 11 days)
    Posted : 9 days ago
    Started : 18 Mar, 2024 (10 days ago)

    10653 Microsoft Teams Phone Contact Center 100 GENERAL SERVICES BID - ANNUAL CONTRACT DoIT 3/18/2024 9:00:00 PM 4/9/2024 5:30:00 PM Open

    From: Savannah (City)

  • IPTC Contact Center Platform - Call Center Software

    Type : Bid Notification

    Due : 08 Apr, 2024 (in 10 days)
    Posted : 14 days ago
    Started : 13 Mar, 2024 (15 days ago)

    UNSPSC 43232903 Contact center software: Software to enable contact center applications

    From: Indianapolis Public Transportation (Transportation)

  • FDCM OI Contact Center

    Type : Bid Notification

    Due : 27 Mar, 2024 (1 day ago)
    Posted : 1 month ago
    Started : 31 Dec, 2023 (2 months ago)

    FDCM OI Contact Center Solicitation ID: 3202400080 Status: Addendum Posted Contact Name: maryhelen.nunez-wallace@twc.texas.gov Contact Number: 737-279-7107 Contact Email: maryhelen.nunez-wallace@twc.texas.gov Response Due Time: 10:00 AM Agency/Texas SmartBuy Member Number: 320 Days Solicited: 21+ Days

    From: Texas (State)

  • FDCM OI Contact Center

    Type : Bid Notification

    Due : 27 Mar, 2024 (1 day ago)
    Posted : 1 month ago
    Started : 30 Jan, 2024 (1 month ago)

    : 1/30/2024 Response Due Date: 3/27/2024 Last Modified: 3/20/2024 2:48 pm Solicitation Description: TWC desires to procure Contact Center Services for FDCM OI that are customizable to meet the needs of Texans.

    From: Texas (State)

  • DHS <b>CONTACT</b> <b>CENTER</b> AND SWITCHBOARD

    DHS CONTACT CENTER AND SWITCHBOARD

    Type : Contract

    Due : 01 Mar, 2026 (in 23 months)
    Posted : 28 days ago
    Started : 02 Mar, 2024 (26 days ago)

    DHS CONTACT CENTER AND SWITCHBOARD Solicitation ID/Procurement Identifier: 70RDA124Q00000023 Ultimate Completion Date: Sun Mar 01 18:00:00 GMT 2026

    From: Federal Procurement Data System (Federal)

  • ENTERPRISE CLOUD CUSTOMER COMMUNICATION PLATFORM (EC3P) <b>CONTACT</b> <b>CENTER</b> AS A SERVICE (CCAAS) SW BASE BPA CALL

    ENTERPRISE CLOUD CUSTOMER COMMUNICATION PLATFORM (EC3P) CONTACT CENTER AS A SERVICE (CCAAS) SW BASE BPA CALL

    Type : Contract

    Due : 31 Jan, 2025 (in 10 months)
    Posted : 1 month ago
    Started : 01 Feb, 2024 (1 month ago)

    ENTERPRISE CLOUD CUSTOMER COMMUNICATION PLATFORM (EC3P) CONTACT CENTER AS A SERVICE (CCAAS) SW BASE BPA CALL Solicitation ID/Procurement Identifier: 70SBUR24Q00000044 Ultimate Completion Date: Fri Jan 31 18:00:00 GMT 2025

    From: Federal Procurement Data System (Federal)