Search results for: contact centre

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  • Contact Centre Management Solution

    Type : Bid Notification

    Due : 17 Apr, 2024 (8 days ago)
    Posted : 1 month ago
    Started : 20 Feb, 2024 (2 months ago)

    Opening: No Description: The City of Burnaby is requesting Proposals from qualified and experienced Proponents to provide and implement a contact centre management solution, specifically MS Dynamics 365, for the City's Customer Service Centre, as further detailed herein.

    From: Burnaby (City)

  • Proposal for a Service Provider to Supply, Deploy and Maintain a Public Transport Contact Centre Management System.

    Type : Bid Notification

    Due : 29 Apr, 2024 (in 3 days)
    Posted : 28 days ago
    Started : 13 Mar, 2024 (1 month ago)

    Tender Number:GMA/007/23Department:Gauteng - Gautrain Management AgencyTender Type:Request for ProposalProvince:GautengClosing Date:Monday, 29 April 2024 - 11:00Place where goods, works or services are required:44 Grand Central Boulevard - Grand Central Ext 1 - Midrand - 1682Special Conditions:N/AENQUIRIES: Contact Person:Kevin Tshabalala Email:tenderenquiries@gautrain.co.za Telephone

    From: South Africa (Federal)

  • Request for Information for the Provision of a Single Integrated Contact Centre Management System and Services.

    Type : Bid Notification

    Due : 03 May, 2024 (in 7 days)
    Posted : 6 days ago
    Started : 04 Apr, 2024 (21 days ago)

    details below or the tender documentation Tender Closing Date: 2024-05-03 11:00 Scroll down for tender details and to access the tender documents Details :- Tender Number:RAF/2024/00018Department:Road Accident FundTender Type:Request for InformationProvince:KwaZulu-NatalClosing Date:Friday, 03 May 2024 - 11:00Place where goods, works or services are required:2 Eco Glades Office Park - Centurion - Centurion - 0046Special Conditions:N/AENQUIRIES: Contact

    From: South Africa (Federal)

  • Government Contact Centre Services (GCCS) Stream 1 : Enterprise Contact Centre Services ECCS

    Type : Bid Notification

    Due : 06 Oct, 2023 (6 months ago)
    Posted : 7 months ago
    Started : 29 Aug, 2023 (8 months ago)

    Government Contact Centre Services (GCCS) Stream 1 : Enterprise Contact Centre Services ECCS Project Description :Description of Requirements: The Government Contact Centre Services (GCCS) – Stream 1: Enterprise Contact Centre Services (ECCS) Request for Supply Arrangement (RFSA) Refresh is being issued by Shared Services Canada (SSC) to provide competitive ECCS services to SSC clients.

    From: MerX (Federal)

  • ESDC Benefits Delivery Modernization, Contact Centre Solution RFI - Government Contact Centre Services (GCCS) – Stream 2: Contact...

    Type : Bid Notification

    Due : 11 Jan, 2023 (15 months ago)
    Posted : 17 months ago
    Started : 10 Nov, 2022 (17 months ago)

    ESDC Benefits Delivery Modernization, Contact Centre Solution RFI - Government Contact Centre Services (GCCS) – Stream 2: Contact Centre as a Service (CCaaS) Supply Arrangement (SA) (BPM017301/A) Project Description :This requirement is for: Shared Services Canada on behalf of ESDC.

    From: MerX (Federal)

  • Telephony Services and Omni-Channel Contact Centre

    Type : Bid Notification

    Due : 29 Mar, 2021 (about 3 years ago)
    Posted : about 3 years ago
    Started : 10 Mar, 2021 (about 3 years ago)

    As such, network costs will be considered to determine the vendor of choice, the vendor will provide a fully managed, hosted PBX and Contact Centre solution as well as supply, manage, and replace... See more

    From: MerX (Federal)

  • Hosted Contact Centre Solution

    Type : Bid Notification

    Due : 13 Jul, 2023 (9 months ago)
    Posted : 9 months ago
    Started : 01 Jun, 2023 (10 months ago)

    Submissions marked "COR6197 – Hosted Contact Centre Solution (Telephony)" will be received by the City of Regina, Procurement Branch, 2476 Victoria Avenue, P.O. Box 1790, Regina, Saskatchewan, S4P 3C8, no later than 2:00 p.m. Central Standard Time, on June 29, 2023.

    From: Canada (Federal)