WITH CONVENIENCE FEES FOR CREDIT AND DEBIT CARDS AND $1.00 FEE FOR EACH E-CHECK TO BE PAID BY THE TAX COLLECTOR (NOT TAXPAYER) FOR 3/7/19-9/30/19.
Johns County is soliciting proposals from qualified firms for RFP No: 22-110; Credit Card Service/Convenience Fees Assessment until 4:00PM EDST on Thursday, September 1, 2022. Proposals received after this deadline shall not be considered and shall be returned to sender unopened.
fees therefor in accordance with County Policies.
FOR STATE AGENCIES THAT CHOOSE TO ABSORB THE CONVENIENCE FEE THE FEES SPECIFIED BELOW SHALL BE THE RESPONSIBILITY OF THE UTILZING AGENCY. If the agency opts to absorb the fee, the following process will occur. State agency revenue will be recorded in full and no convenience fees will be deducted from the deposit. Contractor shall invoice the agency directly on a monthly basis for all convenience fees incurred.
• Implementation fees • Account initiation fees • Transaction fees • Convenience fees • Supplemental fees • Bad transaction fees • Fixed fee • Fixed fee + per user license • Other (Please describe) 8. What support for operations and maintenance can you provided? • To OCS customers • To OCS staff • Describe the product or service’s reporting capabilities • Describe the product or service’s billing capabilities 9.
Currently, policies regarding credit card processing and treatment of fees are decentralized and vary by department and function. The County uses several different credit card providers – some are related to contractual relationships with software vendors, others not. All fees are passed onto the customer as convenience fees. However, the County desires to increase online payments by minimizing fees and streamline processes where possible.
Table 2.7.1 below features a summary of the annual quantity of Credit/Debit Card payments, the convenience fees collected from the payors, and the supplemental fees paid by OCS Table 2.7.1 - Summary of Credit Card/Debit Card Payments and Associated Fees Item Description 2020 2021 2022 Quantity of Credit/Debit Card Payments 6,213 7,693 8,090 Convenience Fees paid directly by Payors $32,105 $38,790 $40,570 Supplemental Fees paid by OCS $46,560 $54,580
