Search results for: customer communications

****************ORIGINAL: This publication is a Request for Information (RFI) from DISA IE regarding the potential to implement a new communications service supporting the Department of Defense (DoD) and authorized non-DoD operations in the State of Hawaii utilizing Commercial Service Provider Ethernet Layer 2 services to transport DISA customer communications to DISA Commercial Ethernet Gateways (CEGs).The purpose of this RFI is to conduct market

This Solicitation is open to all interested vendors Go to SAP Ariba: https://discovery.ariba.com/rfx/19220828 The City is seeking proposals from experienced Proponents for a solution with the capabilities to implement and support a Work Management Platform solution for the Customer Service and Communications (CSC) business unit.

All communications must go through contracting.******************************************************************************Important information: The Government is not obligated to nor will it pay for or reimburse any costs associated with responding to this source sought synopsis request.

The offeror's past performance on related contractswill be evaluated to determine, as appropriate, successful performance ofcontract requirements, quality and timeliness of delivery of goods andservices, cost management, communications between contracting parties,proactive management, and customer satisfaction.(2) Price.(End of provision)VI. FOB Source/OriginVII. Government inspection and acceptance at sourceVIII.

Currently, the return address printed on the survey cards is the previous Customer Service Survey card contractor, Vistra Communications, LLC.

Vendor(s) would only own customer communications once customers are deemed eligible by Ava through to any step before their customer journey ends with a survey, which will be owned by Ava.

directed at end-user customers, channel and internal stakeholders (e.g., sales force) in an attempt to motivate target customers to purchase a business' products and services.