The IT Help Desk Support and Administrative Support Services will be provided in support of the NH Jacksonville, which is comprised of the main hospital compound, five (5) Branch Health Clinics (BHC) and other remote sites in Florida and Georgia.
Touch labor only pertains to the DISA internal support network.Level 1 represents direct user support; Level 2 represents Service Desk-to-Service Desk support; and Level 3 represents external entities' support to the service desk (e.g. software vendor help desk support to internal service desks).
Opportunity Summary It is Agency's goal to learn from Contractor's personnel the way to tackle the ongoing day to day issues with the implementation and continued operation of the CAM System, so that Agency will be able to rely on their own staff to provide development and administrative support.
HRIS is also responsible for unlocking passwords as needed for OHR staff.The HRIS currently provides a variety of support to its customers through the utilization of contracted services. These contracted services include the support of the HRConnect platform (to include tier one level support to users) and internal (OHR) web-site administration.
The Velosio pre-packaged plan includes the following services/supplies for the term of the contract.Description:User & Administrative Training, Help Desk Support & System Assistance, Travel
This position performs front desk and administrative support duties for the Engineering Department utilizing independent judgment, discretion, initiative, and knowledge of office procedures.
Task 1: Administrative Help Desk Support 1.2 The Contractor shall be responsible for maintaining ORPP&E mailboxes, to include organizing and collating questions and responses and purging redundant questions on a monthly basis. As outlined in task order. Task 1: Administrative Help Desk Support 1.3 The Contractor shall add VA email addresses of individuals to the various listservs that ORPP&E manages (e.g.
