Search results for: hosted contact center

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  • Hosted Contact Center Services

    Type : Bid Notification

    Due : 27 Aug, 2021 (about 2 years ago)
    Posted : about 2 years ago
    Started : 12 Jul, 2021 (about 2 years ago)

    GTA intends to contract with Hosted Contract Center Services Providers to successfully implement and perform the services that are described more fully throughout the Request for Proposal. GTA’s primary objectives for this procurement are to: • Improve service delivery: Ensure that the quality and reliability of the services being provided meet the requirements of the state enterprise and individual agencies.

    From: Georgia (State)

  • Hosted Contact Center Selection and Migration Services *Updated 11/16/2022*

    Type : Contract

    Due : 20 Dec, 2022 (16 months ago)
    Posted : 17 months ago
    Started : 25 Oct, 2022 (18 months ago)

    Please register at: Links: https://ezsourcing.acgov.org/ Posted Date 10/25/2022 Addendum #1 - 11/16/2022 Attendees List - 11/03/2022 Project Related Documents Request for Interest/ Proposal/Quotation (RFI/P/Q) 2619_902168-RFP-Hosted-Contact-Center.docx RFP/Q Addendum 2619_Copyof902168-Bid-Form.xlsx 2619_RFP-902168-Hosted-Contact-Center-Attendees-List.docx 2619_902168-RFP-Addendum-and-Calendar-Change.docx

    From: Alameda (County)

  • UANCE SOFTWARE MAINTENANCE AND LICENSES TO SUPPORT SPEECH RECOGNITION ALONG WITH HOSTED COLLABORATION SOLUTION CONTACT CENTER AGENT LICENSE...

    Type : Contract

    Due : 29 Sep, 2020 (about 3 years ago)
    Posted : about 4 years ago
    Started : 30 Sep, 2019 (about 4 years ago)

    UANCE SOFTWARE MAINTENANCE AND LICENSES TO SUPPORT SPEECH RECOGNITION ALONG WITH HOSTED COLLABORATION SOLUTION CONTACT CENTER AGENT LICENSES AND VERINT SYSTEM Solicitation ID/Procurement Identifier: NNG15SD00B Ultimate Completion Date: Tue Sep 29 17:00:00 GMT 2020

    From: Federal Procurement Data System (Federal)

  • TELECOM ASSESSMENT

    Type : Bid Notification

    Due : 10 Jun, 2020 (about 3 years ago)
    Posted : about 3 years ago
    Started : 21 May, 2020 (about 3 years ago)

    Teachers’ Retirement System of the City of New York (TRS) is issuing this Request for Proposal (RFP) to invite interested, qualified vendors (proposers) to submit proposals to implement and migrate its current on-premise private branch exchange (PBX) system, voice mail and contact center to a cloud hosted solution.

    From: New York City (City)

  • Contact Center

    Type : Bid Notification

    Due : 16 May, 2024 (in 17 days)
    Posted : 26 days ago
    Started : 19 Mar, 2024 (1 month ago)

    See more details...

    From: Connecticut Judicial Branch (State)

  • Unified Communications and Contact Center Solution

    Type : Bid Notification

    Due : 17 Aug, 2023 (8 months ago)
    Posted : 9 months ago
    Started : 13 Jul, 2023 (9 months ago)

    is soliciting Proposals to replace its aging premises based voice communication Mitel platform with a new Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) hosted platform at all of its sites within the municipal city limits in California.

    From: Hemet (City)

  • Call/Contact Center Services

    Type : Bid Notification

    Due : 01 Jul, 2024 (in 2 months)
    Posted : 9 days ago
    Started : 23 Apr, 2024 (5 days ago)

    TitleCall/Contact Center ServicesIDBPM035353Alternate IDLot #1Round #2StatusOpen[imp]OpenClosedResponses OpenedApprovedDraftDue / Close Date (EST)Due / Close Date (EST)Solicitation TypeRFP: Double Envelope ProposalPublic NoticePORFPRequest for Information & PricingRequest for InformationRequest for QuoteTechnical Envelope (Multi-Step)RFR - CATS SpecificFinancial Envelope (Multi-Step)IFB: Invitation for Bid IFB: Invitation for Bid (w/ Min Quals)Price

    From: Maryland (State)