Search results for: inbound and outbound telephone

and related services.DocumentsInbound and outbound telephone calling services

The EAC is responsible for receiving, processing, and disseminating flash traffic, Serious Incident Reports (SIR), and Commander’s Critical Information Requirements (CCIR).  As the only such node, the EAC cannot tolerate any service interruption. Objectives of Requirements: The EAC must possess assured service techniques that allow uninterrupted inbound and outbound telephone calls. 

Refill and Status Check Refill Reminder notifications and Request Processing Ad-Hoc Communications Inbound and outbound patient telephone communications Patient text messaging notifications and email communications Refill Reminder notifications and Request Processing Audio Care System in use at VAMCs nationwide, over 25 years experience with VA. Vista Integration Integration with VistA via an M to M Interface Protocol.

Dashboard will display outbound response based on inbound key word. Dashboard will display further inbound and outbound messages. Inbound messages will be highlighted by a different color than outbound messages. Dialog summary retain entire conversation until terminated and display in a scrolling log. Operator will be able to terminate dialog based on criteria established by VCL staff.

Statement of Procurement Purpose The State seeks an experienced and well-qualified supplier to provide inbound/outbound telephone support and customer support services for the Tennessee Department of Labor & Workforce Development (TDLWD).

Statement of Procurement Purpose The State seeks an experienced and well-qualified supplier to provide inbound/outbound telephone support and customer support services for the Tennessee Department of Labor & Workforce Development (TDLWD).

Statement of Procurement Purpose The State seeks an experienced and well-qualified supplier to provide inbound/outbound telephone support and customer support services for the Tennessee Department of Labor & Workforce Development (TDLWD).