Search results for: loan servicer

A custom default prevention plan must also be included at no cost.The goal of this effort is to continue to maintain a low 3-year federal student loan cohort default rate. At any given time, we have approximately 1000 borrowers in each cohort. Many of which may be considered late/delinquent. These borrowers have loans serviced by various federal student loan servicers.

’s historic performance in servicing the Department’s loans, compliance with internal policies and procedures, and adherence with industry best practices related to timely loan processing, loss mitigation, delinquency management, foreclosures, loan modifications, and second lien recovery.