Proposals are being solicited for Information Technology Professional Staff Augmentation to operate a Managed Services Contact Center (Help Desk + Call Center). The Managed Services Contact Center (Contact Center) will be comprised of a Help Desk and one, or more, Call Centers. The Contact Center shall be responsible for all three (3)...
Subject action for Managed Services for the Department of Veterans Affairs Enterprise Contact Center Solution is cancelled. The Government does not anticipate an acquisition resulting from this action.
The County of Sonoma is pleased to invite you to respond to a Request for Proposals for Managed Services Supplier for Cisco Contact Center Enterprise System. The County of Sonoma invites proposals for a Managed Services Provider to manage, monitor, and support a Cisco Contact Center Enterprise System.
The City of Lake Worth Beach, Florida (“City”), is requesting proposals from qualified and experienced call center providers for customer service support of utility routine, outage/emergency calls and water/waste/solid waste calls.
The Centers for Medicare & Medicaid Service (CMS) operates a toll-free, nation-wide, 24 x 7 contact center with multiple sites to provide customer service and address inquiries, which includes 1-800 MEDICARE and the Marketplace (Exchange) call centers (Collectively called Contact Center Operations (CCO)).
