Search results for: proactive care support maintenance

THE SMALL BUSINESS SIZE STANDARD IS $30.0M.THIS COMBINED SOLICITATION/SYNOPSIS IS FOR THE PURCHASE OF THE FOLLOWING COMMERCIAL SERVICES: BRAND NAME HPE PROACTIVE CARE SUPPORT MAINTENANCE OF THE CRAY STORAGE SYSTEM TO INCLUDE HARDWARE AND SOFTWARE SUPPORT.DESCRIPTION OF REQUIREMENTS IS AS FOLLOWS:PLEASE REFER TO THE ATTACHED STATEMENT OF WORK FOR FULL TECHNICAL SPECIFICATONS/REQUIREMENTS.SEE ATTACHED FULL COMBINED SYNOPSIS WITH ALL TERMS AND CONDITIONS

The Standard Service Coverage will also include (a) Proactive and Predictive Remote support, (b) routine maintenance and repair services, (c) Field support and Assay support, (d) On-Site Service Coverage during normal business hours, (e) Customer Phone Support, and (f) onsite Operator Training.

Support Account ID 1048 6757 4907, 1, JOB;LI 004: HPE PROACTIVE CARE OY1 HEWLETT PACKARD - HPE Proactive Care 24x7 wDMR SVC, Product No. H1K93AC. Includes HPE Hardware Maintenance Onsite Support, Product No. QR483A, HPE Software Technical Unlimited Support, Product No. BC795A, HPE Software Updates SVC, Product No. BC795A.

HPE PROACTIVE CARE 24X7 WDMR SVC HPE HARDWARE MAINTENANCE ONSITE SUPPORT HPE SOFTWARE TECHNICAL UNLIMITED SUPPORT: HPE SOFTWARE HPE SOFTWARE UPDATES SVC: HPE COLLABORATIVE REMOTE SUPPORT H1K93AC HP 4 HOURS 24X&W DMR Solicitation ID/Procurement Identifier: NNG15SD19B Ultimate Completion Date: Wed Sep 30 17:00:00 GMT 2020

Bid #JT22-12 - Support/Maintenance for HPW SimpliVity Hardware & Software for Contract RFB Bid contact:Please log in to view Bid contact informationIssuing agency:Davis School District, UTSee other Bids by this agencyBid Comments: PURPOSE Davis School District (“District”) seeks competitive sealed bids from responsive and responsible, companies to provide support/maintenance for HPE SimpliVity

Ongoing Support and Maintenance Agreement Details the terms for ongoing technical support, system updates, and maintenance post-implementation, including service level agreements (SLAs), response times, and escalation procedures.

STATEMENT OF WORK Instrument Manager Interface Support and Maintenance Scope: Contractor to provide technical support and maintenance of the laboratory universal interface system, including Data Innovations proprietary operating system, instrument specific interface programs, interface equipment and network connectivity hardware, emergency service and software host connections for each of the following VA facilities: Jesse Brown VA Medical Center