Type : Contract
\nThese pending changes include:\n\n1. answer a minimum of 90% of in-state call, chat and text routed from the national 988 hub\n\n2. enhance recruitment, hiring, and training and documentation of the 988 workforce to meet the\n90% answer rate minimum\n\n3. update Imminent Risk policies and practices to align with Vibrant's new Suicide Safety Policy\n4. implement additional technology and cyber security measures to fully support 988 infrastructure