12-MONTH PREMIUM SVC CONTRACT FOR AURORA 5 LASER AND SAMPLE LOADER Solicitation ID/Procurement Identifier: 75N93024P00510 Ultimate Completion Date: Sun Apr 06 17:00:00 GMT 2025
This acquisition is to continue the maintenance agreement already in place with Cytek and to keep the equipment functioning properly.Equipment requiring coverage:Cytek Aurora 5 Laser with sample loader - UV/V/B/YG/R - SN: U0537/CD141The contract must include:• Factory training Field Service Engineers to provide on-site service at facility• 2 preventive maintenance inspections per year • all non-consumable parts, travel, and labor for repair visits
The Department of Health and Human Services (HHS), National Institutes of Health (NIH), National Cancer Institute (NCI), Cancer Research Center (CCR), Clinical Research Correlatives Core (CRCC) has a need for one (1) Brand Name Cytek Aurora 5 Laser Spectral Flow Cytometer with and Automated Sample Loader (ASL).
CYTEK AURORA 5 LASER AND SAMPLE LOADER PREMIUM SERVICE AGREEMENT Solicitation ID/Procurement Identifier: 75N93023P00416 Ultimate Completion Date: Sat Apr 06 17:00:00 GMT 2024
12-Month Premium Service Plan for the following: Cytek Aurora 5 Laser S/N: U0562 Loader: S/N:CD171 All responsible sources that could provide this service may submit a capability statement along with a copy of a fully executed contract with the manufacturer to be considered by 10:00 am April 1, 2024.
The contractor’s minimum requirements are as follows:• Preventative maintenance twice a year.Factory trained Field Service Engineers to provide on-site service at facility within 2 days of the government’s request. (The Contractor will cover all labor and travel for its representative).All non-consumable parts, travel, and labor for repair visits24-hour (maximum) response time for technical support48-hour (maximum) response time for non-functional instruments, with escalation to the top of the priority field service job queuePerform all necessary product revisions and software updates for the Cytek Aurora when the manufacturer issues an update to the machine’s hardware or software.Demonstrate the technical operations of CHI’s Cytek Aurora u...
M-565 Melting Point Apparatus with M-569 Sample Loader, associated accessories, and installation/training
