Regional Procurement Office (RPO) - East intends to negotiate on a sole source basis with Tech4Research, LLC, to purchase services for the setup, training, hosting, production, and management of Interactive Voice Response (IVR) applications for the VA Portland s VA-funded research study, Teachable Moment to Opt-Out of Tobacco (TeaM OUT).
IVR SYSTEM DEVELOPMENT, HOSTING, AND MAINTENANCE Solicitation ID/Procurement Identifier: 36C26021P0526 Ultimate Completion Date: Wed Apr 30 17:00:00 GMT 2025
Until the new system is fully functional, the University of Calgary plans to continue using PureCloud to ensure no disruption to service which is critical to the University. The University of Calgary intends to renew the current contract with Genesys PureCloud for a further 3-year term.
SCOPE: Blanket notice for on-going software purchases, technical support, maintenance, upgrades, licenses, hosting fees, and any other incidentals needed for the Selectron IVR System. This notice is auto-renewable annually based on the continuation of system/product. This notice of intended decision to enter into a sole/single source contract is posted.
