INFORMATION TECHNOLOGY SERVICES MANAGEMENT SYSTEM Project Description :Through this Request for Proposal, City of Delta is seeking a firm to supply and implement an Information Technology Service Management (ITSM) software system to replace the existing out-of-support ITSM solution Footprints 11.6 Service Core used by the City.
ENTERPRISE INFORMATION TECHNOLOGY SERVICE MANAGEMENT (EITSM) SUPPORT SERVICES Solicitation ID/Procurement Identifier: 75N98119D00089 Ultimate Completion Date: Sat Sep 26 17:00:00 GMT 2026
INDIAN HEALTH SERVICES (IHS) ENTERPRISE INFORMATION TECHNOLOGY SERVICE MANAGEMENT (EITSM) LICENSES RENEWAL Solicitation ID/Procurement Identifier: CS-87726-SB Ultimate Completion Date: Fri Aug 30 17:00:00 GMT 2024
RFP Information Technology Service Management (ITSM) with Integrated Telephony Project Description :The Coordinating Entity is seeking proposals from proponents for a Cloud-based SaaS ITSM solution with an integrated Telephony component and the option to extend the solution in the future with additional integrations and... See more
Terms:#1 Apr 5, 2022 Apr 4, 2025 Project: Harris CountyStatus: ActiveVendor: Planview Delaware, LLCExtendable: NoDescription:Software Licenses, Maintenance, and Support for the Information Technology Service Management Solution for Harris County Universal Services - TechnologyFunding Source:Harris County FundsAward Type:Single VendorPurchasing Contact:Richard PenaPurchasing Contact E-mail:
The software is required to provide a full range of IT Support services, including but not limited to incident, services request, service catalog, change management, asset management, desktop remote access and control, and knowledge base. In addition, while not in scope for the implementation, the software should have advanced AI capabilities and is scalable to provide Enterprise Service Management.
Summary DetailsCity of Prince George (the “City) is seeking proposals from qualified suppliers for the replacement of its existing Information Technology Service Management System (ITSM) software and for design and implementation of core ITIL support processes.
