Search results for: voice of the employee

VSignals supports the Veteran Experience Office’s (VEO) and OIT’s Veteran experience improvement initiatives on behalf of the Secretary of Veteran Affairs (SECVA).The EX tool will combine the employee data set with the existing Veterans experience data to present a holistic view of experience drivers; collect employee feedback through an omni-channel approach with the ability to integrate with pre-existing operational data sets connected with the

Solicitation Type G&S Solicitation Status Amended Buyer Regina Keolker Email gina.keolker@kingcounty.gov Synopsis This RFP includes two Scopes of Work: (1) the Voice of Employee (VOE) Scope of Work; and (2) the Voice of Customer (VOC) Scope of Work. Respondents to this RFP may propose to provide only the VOE solution, only the VOC solution, or to provide both VOE and VOC.

Solicitation Type G&S Solicitation Status Closed Buyer Regina Keolker Email gina.keolker@kingcounty.gov Synopsis This RFP includes two Scopes of Work: (1) the Voice of Employee (VOE) Scope of Work; and (2) the Voice of Customer (VOC) Scope of Work. Respondents to this RFP may propose to provide only the VOE solution, only the VOC solution, or to provide both VOE and VOC.

Project Description :

With better insight to the customer needs, expectations, and understandings, FTB can determine the best route to take for awareness, improvement, and increased use of customer-facing tools such as online self-services, and the Interactive Voice Response (IVR) system, as well as internal employee engagement. Please review the Request for Information (RFI) for details.

Developing the roadmap that will help CHFA span the gap from CHFA’s current fractured approach to a structured plan that reflects CHFA’s values and strategy, incorporates the employee voice, improves employee engagement, and supports Diversity, Equity and Inclusion efforts. c. Creating a final plan approved by CHFA leadership that can be shared internally and/or with CHFA’s Board of Directors. d. To consider: i. CHFA is a team of about 130. ii.

Ideally, the platform will include additional human capital management (HCM) applications, such as talent development/performance management, recognition, learning management system, and employee voice/surveys.