Search results for: workforce management quality

Bid Classification: Services Bid Type: Negotiable RFP Bid Number: NRFP2023-012 Bid Name: SAAS Workforce Management Quality Assurance Solution for a three (3) year period Bid Status: Open Published Date: Fri Feb 24, 2023 9:30:00 AM (EST) Bid Closing Date: Thu Apr 13, 2023 2:00:00 PM (EDT) Date of Planned Notice: Mon Nov 21, 2022 12:00:00 PM (EST) Estimated Bid Publishing Date: Thu Dec 8, 2022 12:00:00 PM (EST) Question Deadline: Thu Mar 23, 2023 12

CalSTRS is seeking a CCaaS Solution that includes the following: Interactive Voice Response (IVR), Automated Call Distributor (ACD), Intelligent Call Routing (ICR), Desk Softphone, MultiChannel/OmniChannel, Call Recording, Quality Monitoring, Workforce Management and Performance Management.

These include building code services and regulatory expertise; compliance and monitoring; community planning; disaster planning, mitigation, and recovery expertise; energy solutions; municipal services; grants management; market research; program management and oversight; resilience services; solar quality management; and workforce development and training.IBTS’s work is guided by a Board of Directors consisting of representatives of five national

It provides direct peer-to-peer technical, financial, and program service delivery assistance to: 1) build sustainable public health information, laboratory, and management systems and local workforce capacity; 2) expand quality care and treatment service delivery, and transition these services to local host government ownership; 3) implement effective and evidence-based HIV/AIDS prevention programs that build synergies between prevention, and care

WORKFORCE DEVELOPMENT & TRAINING ACTIVITIES SUPPORT SERVICES BPA Solicitation ID/Procurement Identifier: 12318721R0020 Ultimate Completion Date: Tue Sep 15 17:00:00 GMT 2026

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Workforce/Staffing Plan Consulting Services See contract title 520-016 6/1/2020- 5/31/2025 The Segal Group, Inc.