2024 THIRD PARTY COLLECTION SERVICES

2024 THIRD PARTY COLLECTION SERVICES Solicitation No. R-24-002-LE Status: Currently Accepting Submissions Due Date: 2:00 PM Friday, 4/12/24 PLEASE SEE ADDENDUM 2 -- CHANGES TO IMPORTANT DATES REQUEST FOR PROPOSALS 2024 THIRD PARTY COLLECTION SERVICES SOLICITATION NO: R-24-002-LE Release Date: March 1, 2024 Non-Mandatory Pre-Submittal Conference: March 18, 2024, at 2:00 p.m. (CDT) Deadline: April 12, 2024, April 5, 2024,at 2:00 p.m. (CDT) **ELECTRONIC SUBMISSIONS ONLY** The San Antonio Water System (SAWS) is pursuing services from qualified outside collection agencies (OCA) to collect on delinquent accounts that have been inactive for a period of three (3) months or more to support SAWS effort to provide services at lower rates and decrease the amount of revenue loss. SAWS seeks to maximize the collection of outstanding accounts without negative exposure to SAWS and with careful consideration of consumers’ rights. Estimated Timeline March 1,

2024,........................................................................................................................ RFP Released March 18, 2024 at 2:00 p.m. (CDT)......................................... Non-Mandatory Pre-Submittal Conference March 22, 2024, by 4:00 p.m. (CDT)..................................................... Receipt of Written Questions Due April 5, 2024,March 29, 2024,by 4:00 p.m. (CDT)............................................ Q & A Posted to Website April 12, 2024,April 5, 2024,by 2:00 p.m. (CDT)............................................................... Proposals Due April 2024 ................................................................................................................... Proposals Evaluated April 2024 .............................................................................................................. Interviews, if necessary April/May 2024 .................................................................................................... Selected OCA’s Notified June 4, 2024.................................................................................... SAWS Board Consideration and Award June 2024...................................................................................................... Non-Selection Notices mailed July 2024...................................................................................................................................... Start Work The dates listed above are subject to change without notice. Non-Mandatory Pre-SubmittalMeeting 2:00 PM, Monday Mar. 18, 2024Webex: https://saws.webex.com Meeting Number (access code): 2481 973 0408 Meeting Password: ThirdParty Audio Connection: (210) 233-2090 Notify Me Receive updates sent straight to your inbox. Subscribe Interested Firm ListFirms who have obtained the RFP proposal. View List Downloads Full RFP Proposal Note: You will be prompted to login to access the full proposal document. Evaluation Criteria Forms in WORD - Attachment I Mar. 1, 2024 Evaluation Criteria Forms in WORD - Attachment II Mar. 1, 2024 VTAQ Form Assessment in Excel Mar. 1, 2024 Non-Mandatory Pre-Proposal Sign-In Sheet Mar. 18, 2024 Non-Mandatory Pre-Proposal Presentation Mar. 18, 2024 Addendum 1 Mar. 28, 2024 Addendum 2 Mar. 29, 2024 Addendum 3 Apr. 5, 2024 Addendum 4 Apr. 8, 2024 Addendum 5 Apr. 8, 2024 Questions? Please contact Lindsay Esquivelat 210-233-3409 | Receive Email Updates| Registration Agreement