Payment Processing System

Project Title Payment Processing System Invitation # 2310 Bid Posting Date 07/25/2023 2:32 PM (PDT) Project Stage Bidding Bid Due Date 08/15/2023 4:00 PM (PDT) Response Format Electronic Project Type RFI (Request for Information) Response Types Response File Type of Award Lump Sum Categories 20810 - Accounting/financial: Bookkeeping, Billing And Invoicing, Budgeting, Payroll, Taxes, Etc, Microcomputer 20832 - Customer Relationship Management Software (crm), Microcomputer 20846 - E-commerce Software, Microcomputer 20865 - Point Of Sale Software, Microcomputer 20911 - Accounting/financial: Bookkeeping, Billing And Invoicing, Budgeting, Payroll, Taxes, Etc., Mainframes And Servers 20942 - E-commerce Software, Mainframes And Servers 20966 - Point Of Sale (pos) Software, Mainframes And Servers 91836 - E-commerce Consulting 92027 - Ecommerce Software Development Services 94610 - Accounting And Billing Services (including Payroll Services, 3rd Party Reimbursement For Medicare, Medicaid,

Private Insurance, Etc) 94670 - Payment Card Services License Requirements Department Finance Address 3900 Main Street 6th Floor Riverside, California 92522 County Riverside Bid Valid Liquidated Damages Estimated Bid Value Start/Delivery Date Project Duration Bid Bond Bid Bond 0.00% Payment Bond 0.00% Performance Bond 0.00% Pre-Bid Meeting Information Pre-Bid Meeting No Online Q&A Online Q&A Yes Q&A Deadline 08/02/2023 4:00 PM (PDT) Contact Information Contact Info Caitlin Starkey 951-826-5536 cstarkey@riversideca.gov Bids to Owner's Agent Description Scope of Services This Request for Information (RFI) is issued by the City of Riverside, Finance Department. The City of Riverside is currently in search of an advanced and all-inclusive Payment Processing System to improve our customer-facing payment and billing procedures. Additionally, we aim to streamline the back-end payment flow and enhance financial transparency for our constituents. Other Details RFI Solicitation Posted 07/25/2023 Final Questions Deadline 08/02/2023 Before 4:00 pm PT Responses to Final Questions Released by 08/04/2023 Information Due 08/10/2023 Before 04:00pm PST Notes Special Notices Local Programs & Policies Place eBid