RFQ: COMPUTER-AIDED DISPATCH AND RECORDS MANAGEMENT SYSTEM

The City of Aurora, Illinois seeks a partner to provide and support a modern Computer-Aided Dispatch (CAD) & Records Management System (RMS). This solution will unify dispatching for the Aurora Fire & Police Departments and the neighboring North Aurora & Fox Valley Park District Police Departments. The desired records management system will solely support the City of Aurora public safety departments.A seamless experience for field-deployed first responders is essential to Aurora stakeholders. Beyond the software package, the City seeks a solution and a service model with automatic system upgrades and prompt customer support. The desired partnership will continue the City of Aurora's mission to provide best-in-class public safety services.The City is conducting a Request for Qualification with