RFP - Study Abroad Travel Services (rebid)

TENNESSEE TECH UNIVERSITY REQUEST FOR PROPOSAL STUDY ABROAD TRAVEL SERVICES (rebid) Electronic copies of this Request for Proposal available at https://www.tntech.edu/purchasing/bidopportunities.php or by contacting Donna Wallis at dwallis@tntech.edu Proposal Due Date/Time 12/17/2021 3:00pm CT https://www.tntech.edu/purchasing/bid mailto:dwallis@tntech.edu 2 CONTENTS SECTION 1 INTRODUCTION 2 RFP SCHEDULE OF EVENTS 3 PROPOSAL REQUIREMENTS 4 GENERAL REQUIREMENTS & CONTRACTING INFORMATION 5 PROPOSAL EVALUATION & CONTRACT AWARD RFP ATTACHMENTS: 6.1 Contractor Requirements Form 6.2 Pro Forma Contract 6.3 Proposal Transmittal/Statement of Certifications & Assurances 6.4 Project

Narrative and Mandatory Requirements 6.5 Technical Proposal & Evaluation Guide • Section A – Mandatory Requirements • Section B – Qualifications and Experience • Section C – Technical Approach 6.6 Cost Proposal & Scoring Guide 6.7 Score Summary Matrix 6.8 Listing of State Universities, TBR System Institutions, the UT System of Higher Education, and State of Tennessee 3 1 INTRODUCTION 1.1 Background Tennessee Tech University is a four-year comprehensive university located in Cookeville, Tennessee. Tennessee Tech is the state’s only technological university and currently enrolls more than 10,000 students. Tennessee Tech offers more than 40 bachelor’s and 20 graduate degree programs and 120 concentrations through its various academic divisions – the College of Agriculture and Human Ecology, College of Arts and Sciences, College of Business, College of Education, College of Engineering, College of Fine Arts, College of Graduate Studies, Whitson-Hester School of Nursing, and the College of Interdisciplinary Studies. Tennessee Tech also offers the PhD in education, engineering, and environmental science and maintains three Centers of Excellence, including the Center for Energy Systems Research, the Center for Manufacturing Research and the Center for the Management, Utilization and Protection of Water Resources. The Appalachian Center for Craft, a University satellite campus and an academic program offered through the College of Education, is a nationally accredited School of Art, Craft and Design, offering a Bachelor of Fine Arts degree with concentrations in clay, fibers, glass, metals and woods. Tennessee Tech has consistently achieved high rankings for academic excellence and affordability. Tennessee Tech offers a variety of study abroad opportunities for its students and seeks to expand those opportunities. The scope of services required of a Contractor by Tennessee Tech for study abroad ranges from: • Airline and/or accommodation bookings only for faculty who plan and schedule their own itineraries and ground transportation to • University-designed trips requiring ground and air transportation to be scheduled by a Contractor, to • Pre-planned trips and full travel services provided by the Contractor, based on the trip’s intended purpose as defined by the University. 1.2 Statement of Purpose, Scope of Services Tennessee Tech has issued this Request for Proposal (RFP) to define Tennessee Tech's minimum service requirements; solicit proposals; detail proposal requirements; and, outline Tennessee Tech’s process for evaluating proposals and selecting a contractor to provide the requested goods and/or goods and/or services. Through this RFP, Tennessee Tech seeks to procure necessary goods and/or services at the most favorable, competitive prices and to give ALL qualified businesses, including those that are small, minority, women, and service-disabled veteran owned, the opportunity to do business with Tennessee Tech. Vendors must complete the Contractor Requirements Form (See Attachment 6.1 for form and classification definitions). In addition, all small, minority, women and service-disabled veteran owned businesses are strongly encouraged to register with the Governor’s Office of Diversity Business Enterprise (Go-DBE) to attain official certification. Tennessee Tech shall work with the successful Proposer and the Go-DBE Office regarding registration/certification. Through this RFP, Tennessee Tech intends to secure multiple, non-exclusive contracts with qualified contractors for travel services related to Study Abroad trips throughout the world. Tennessee Tech has defined certain mandatory and preferred capabilities expected for a contractor, and seeks to allow Tennessee Tech faculty options of qualified companies who can provide the most rewarding study abroad experiences for its students. See Attachment 6.4 for additional information and requirements. 1.3 Scope of Service, Contract Period, and Required Terms and Conditions The RFP Attachment 6.2, Pro Forma Contract details Tennessee Tech’s required:  Scope of Services in Section A;  Contract Period in Section B;  Payment Terms in Section C;  Contractor Responsibilities in Section D; and,  Terms and Conditions in Section E. 4 The Pro Forma Contract substantially represents the contract document that the successful Proposer selected by Tennessee Tech MUST agree to and sign. A Proposal that limits or changes any of the terms or conditions contained in the Pro Forma Contract may be considered non-responsive. 1.4 Coverage and Participation Tennessee Tech is issuing this proposal, with the option for other State of Tennessee agencies and institutions to use the contract to secure services. A listing of these institutions is provided in Attachment 6.8. 1.5 Nondiscrimination No person on the grounds of disability, age, race, color, religion, sex, national origin, veteran status or any other classification protected by federal or Tennessee constitutional or state laws shall be excluded from participation in, or be denied benefits of, or be otherwise subjected to discrimination in the performance of this Contract. The Contractor shall, upon request, show proof of such nondiscrimination, and shall post in conspicuous places, available to all employees and applicants, notice of nondiscrimination. Tennessee Tech has designated the following to coordinate compliance with the nondiscrimination requirements of the State of Tennessee, Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act of 1990, and applicable federal regulations. Mr. Greg Holt, Compliance Officer Tennessee Tech University Derryberry Hall, Room 258 Box 5037 1 William L. Jones Drive Cookeville, TN 38505 Phone: 931-372-6062 gholt@tntech.edu 1.6 Assistance to Proposers with a Disability A Proposer with a disability may receive accommodation relating to the communication of this RFP and participation in this RFP process. A Proposer may contact the RFP Coordinator to request reasonable accommodation no later than the Disability Accommodation Request Deadline in the RFP Section 2, Schedule of Events. 1.7 RFP Communications 1.7.1 Unauthorized contact regarding this RFP with employees or officials of Tennessee Tech other than the RFP Coordinator named below may result in disqualification from this procurement process. Interested parties must direct all communications regarding this RFP to the following RFP Coordinator, who is Tennessee Tech’s only official point of contact for this RFP. Donna Wallis, Director of Purchasing & Contracts Tennessee Tech University Purchasing & Contracts Office Derryberry Hall, Suite 301 1 William L. Jones Drive Cookeville, TN 38505 Phone: 931-372-3492 Fax: 931-372-3727 Email: dwallis@tntech.edu 1.7.2 Tennessee Tech has assigned the following RFP identification that must be referenced in all communications regarding the RFP: 5 RFP – Study Abroad Travel Services (rebid) 1.7.3 Any oral communication shall be considered unofficial and non-binding with regard to this RFP. Only Tennessee Tech’s official, responses and communications, as defined in Section 1.7.7 below, shall be considered binding with regard to this RFP. Tennessee Tech’s official responses and other official communications pursuant to this RFP shall constitute an amendment of this RFP. 1.7.4 The RFP Coordinator must receive all written comments, including questions and requests for clarification, no later than the Written Comments Deadline in the RFP Section 2, Schedule of Events. 1.7.5 Each Proposer shall assume the risk of the method of dispatching any communication or proposal to Tennessee Tech. Tennessee Tech assumes no responsibility for delays or delivery failures resulting from the method of dispatch. Actual or digital “postmarking” of a communication or proposal to Tennessee Tech by the specified deadline date shall not substitute for actual receipt of a communication or proposal by Tennessee Tech. 1.7.6 Tennessee Tech reserves the right to determine, at its sole discretion, the appropriate and adequate responses to written comments, questions, and requests for clarification. 1.7.7 Tennessee Tech will convey all official responses and communications pursuant to this RFP via Internet posting at https://www.tntech.edu/purchasing/bidopportunities.php . It is the Proposers’ responsibility to access this website to obtain updates to information as needed to submit a response to the most current information issued by Tennessee Tech. 1.7.8 Only Tennessee Tech’s official, written responses and communications shall be considered binding with regard to this RFP. 1.8 Proposal Deadline Proposals must be submitted no later than the Proposal Deadline time and date detailed in the RFP Section 2, Schedule of Events. A proposal must respond to the written RFP and any RFP exhibits, attachments, or amendments. A late proposal shall not be accepted, and a Proposer's failure to submit a proposal before the deadline shall cause the proposal to be disqualified. It is the responsibility of the Proposer to ascertain any additional requirements with respect to packaging and delivery to Tennessee Tech. Proposers should be mindful of any potential delays whether foreseeable or unforeseeable. Delivery must be made to the location specified in the RFP. 1.9 Written Questions/Answer Period A question and answer period deadline is defined in the RFP Section 2, Schedule of Events. The purpose of the written question/answer period is to allow Proposers to submit any questions they may have regarding the scope of goods and/or services requested. To ensure accurate, consistent responses to all known potential Proposers, the official response to questions will be issued by Tennessee Tech as described in RFP Sections 1.7, et seq., above and on the date in the RFP Section 2, Schedule of Events. https://www.tntech.edu/purchasing/bidopportunities.php 6 2 RFP SCHEDULE OF EVENTS The following Schedule of Events represents Tennessee Tech's best estimate of the schedule that will be followed. Unless otherwise specified, the time of day for the following events will be between 8:00 a.m. and 4:30 p.m., Central Time. RFP SCHEDULE OF EVENTS NOTICE: Tennessee Tech reserves the right, at its sole discretion, to adjust this schedule, as it deems necessary. Tennessee Tech will communicate any adjustment to the Schedule of Events via internet posting, see Section 1.7.7. EVENT TIME DATE (all dates are Tennessee Tech business days) 1. Tennessee Tech Issues RFP October 26, 2021 2. Disability Accommodation Request Deadline 4:30pm November 10, 2021 3. Pre-Proposal Written Questions Deadline Noon November 10, 2021 4. Tennessee Tech Responds to all Questions 4:30pm November 12, 2021 5. Proposal Deadline and Opening of Proposals 3:00pm December 17, 2021 6. Proposer Finalist Presentations January 3-7, 2022 7. Tennessee Tech Completes Proposal Evaluations January 14, 2022 8. Tennessee Tech Opens Cost Proposals January 18, 2022 9. Tennessee Tech Issues Intent to Award Letter and Opens RFP Files for Public Inspection January 31, 2022 10. Award of Contract February 14, 2022 11. Contract Effective Date Upon final execution 3 PROPOSAL REQUIREMENTS Each Proposer must submit a proposal in response to this RFP with the most favorable terms that the Proposer can offer. Tennessee Tech reserves the right to further clarify and request amended proposals and/or to negotiate with the best evaluated Proposer subsequent to award recommendation but prior to contract execution if deemed necessary by Tennessee Tech. Any amendment or negotiation shall be within the scope of the original procurement. Tennessee Tech may initiate negotiations which serve to alter the bid/proposal in a way favorable to Tennessee Tech. For example, prices may be reduced, time requirements may be revised, etc. In no event shall negotiations increase the cost or amend the proposal such that the apparent successful Proposer no longer offers the best proposal. 3.1 Proposal Form and Delivery: 3.1.1 Each response to this RFP must consist of a Technical Proposal and a Cost Proposal (as described below). 3.1.2 Each Proposer must submit one (1) hardcopy original, and one (1) electronic* copy of the Technical Proposal to Tennessee Tech in a sealed package that is clearly marked: “Technical Proposal in Response to RFP – Study Abroad Travel Services (rebid) - Do Not Open” *Electronic copy must be submitted on a flash drive with the Technical Proposal. Do not email electronic copy. 3.1.3 Each Proposer must submit one (1) hardcopy original, and one (1) electronic* copy of the Cost Proposal to Tennessee Tech in a separate, sealed package that is clearly marked: “Cost Proposal in Response to RFP – Study Abroad Travel Services (rebid) – Do Not Open” *Electronic copy must be submitted on a flash drive with the Cost Proposal. Do not email electronic copy. 3.1.4 If a Proposer encloses the separately sealed proposals (as detailed above) in a larger package for mailing, the Proposer must clearly mark the outermost package: “Contains Separately Sealed Technical and Cost Proposals for RFP – Study Abroad Travel Services (rebid)” 3.1.5 Tennessee Tech’s Purchasing and Contracts Office must receive all proposals in response to this RFP, at the address identified in Section 1.6.1, no later than the Proposal Deadline time and date in the RFP Section 2, Schedule of Events. Late proposals will not be considered and will remain unopened and filed in the RFP file. 3.1.6 A proposal must be typewritten or hand-written in ink. A Proposer may not deliver a proposal orally or solely by means of electronic transmission. 3.2 Technical Proposal 3.2.1 The RFP Attachment 6.5, Technical Proposal and Evaluation Guide details specific requirements for making a Technical Proposal in response to this RFP. This guide includes mandatory and general requirements as well as technical queries requiring a written response. NOTICE: NO COST OR PRICING INFORMATION SHALL BE INCLUDED IN THE TECHNICAL PROPOSAL. THIS INCLUDES REFERENCES TO ITEMS THAT ARE INCLUDED “FREE” OR “AT NO ADDITIONAL COST”, ETC. INCLUSION OF COST OR PRICING INFORMATION IN THE TECHNICAL PROPOSAL MAY MAKE THE PROPOSAL NON-RESPONSIVE, AND TENNESSEE TECH MAY REJECT IT AT ITS SOLE DISCRETION. 3.2.2 Each Proposer must use the Technical Proposal and Evaluation Guide to organize, reference, and draft the Technical Proposal. Each Proposer must duplicate the Technical Proposal and Evaluation Guide and use it as a table of contents covering the Technical Proposal (adding proposal page numbers as appropriate). The order of the response to the Technical Proposal and Evaluation Guide must be preserved. 9 3.2.3 Each proposal should be concisely prepared, with emphasis on completeness and clarity of content. A proposal, as well as any reference material presented, must be written in English on standard 8 1/2" x 11" paper (although foldouts containing charts, spreadsheets, and oversize exhibits are permissible). All proposal pages must be numbered. 3.2.4 All information included in a Technical Proposal should be relevant to a specific requirement detailed in the Technical Proposal and Evaluation Guide. All information must be incorporated into a response to a specific requirement and clearly referenced. Any information not meeting these criteria will be deemed extraneous and will in no way contribute to the evaluation process. 3.2.5 Tennessee Tech may, at its sole discretion, determine a proposal to be non-responsive and reject it if the Proposer fails to organize and properly reference sections of the Technical Proposal as required by this RFP and the Technical Proposal and Evaluation Guide (including using Attachment 6.5 as a table of contents as specified in 3.2.2 hereof); 3.2.6 Tennessee Tech may at its sole discretion, determine a proposal to be non-responsive and reject it if the Technical Proposal document fails to appropriately address/meet all of the requirements detailed in the Technical Proposal and Evaluation Guide. 3.2.7 The Proposer must sign and date the Technical Proposal. Digital signatures are acceptable. Failure to submit one (1) original with a signature will be cause for rejection of the proposal. 3.2.8 In the event of a discrepancy between the original Technical Proposal and the digital copy, the original, signed document will take precedence. 3.2.9 Tennessee Tech may request Proposers to give an oral presentation of their solution. 3.3 Cost Proposal 3.3.1 The Cost Proposal must be submitted to Tennessee Tech in a sealed package separate from the Technical proposal. 3.3.2 Each Proposer shall ONLY record the proposed cost exactly as required by the Cost Proposal and Evaluation Guide and shall NOT record any other rates, amounts, or information. 3.3.3 The Proposer must sign and date the original Cost Proposal. Digital signatures are acceptable. Failure to submit one (1) original with a signature will be cause for rejection of the proposal. 3.3.4 In the event of a discrepancy between the original Cost Proposal and the digital copy, the original, signed document will take precedence. 3.3.5 If a Proposer fails to submit a Cost Proposal as required, Tennessee Tech shall determine the proposal to be non-responsive and reject it. 4 GENERAL REQUIREMENTS & CONTRACTING INFORMATION 4.1 Proposer Required Review and Waiver of Objections Each Proposer must carefully review this RFP and all attachments, including but not limited to defects, objections, or any other matter requiring clarification or correction (collectively called “comments”). All such Comments must be made in writing and received by Tennessee Tech no later than the Written Comments Deadline in the RFP Section 2, Schedule of Events. This will allow issuance of any necessary amendments and help prevent the necessity of cancelling the RFP. Any proposed alternatives, revisions or additions to the Pro Forma Contract (Attachment 6.2) must be made in writing. Should the Proposer fail to include proposed alternatives, revisions or additions to the Pro Forma by the Written Comments deadline and/or in its Technical Proposal Response, such alternatives, revisions or additions will not be considered. A proposal that limits or changes any of the terms or conditions contained in the Pro Forma Contract may be considered non-responsive. 4.2 RFP Amendment and Cancellation 4.2.1 Tennessee Tech reserves the unilateral right to amend this RFP at any time. If an RFP amendment is issued, Tennessee Tech will communicate such amendment via Internet posting at https://www.tntech.edu/purchasing/bidopportunities.php Each proposal must respond to the final written RFP and any exhibits, attachments, and amendments. 4.2.2 Tennessee Tech reserves the right, at its sole discretion, to cancel and reissue this RFP or to cancel this RFP in its entirety in accordance with applicable laws and regulations. 4.3 Proposal Prohibitions and Right of Rejection 4.3.1 Tennessee Tech reserves the right, at its sole discretion, to reject any and all proposals in accordance with applicable laws and regulations. 4.3.2 Each proposal must comply with all of the terms of this RFP and all applicable state laws and regulations. Tennessee Tech may consider any proposal that does not comply with all of the terms, conditions, and requirements of this RFP to be non-responsive and reject it. 4.3.3 A proposal of alternate goods and/or services (i.e., a proposal that offers goods and/or services different from those requested by this RFP) shall be considered non-responsive and rejected. 4.3.4 A Proposer may not restrict the rights of Tennessee Tech or otherwise qualify a proposal. Tennessee Tech may determine such a proposal to be a non-responsive counteroffer, and the proposal may be rejected. 4.3.5 A Proposer shall not submit multiple proposals in different capacities. This prohibited action shall be defined as a Proposer submitting one proposal as a prime contractor and a second Proposer submitting a proposal with the first Proposer offered as a subcontractor. This restriction does not prohibit different Proposers from offering the same subcontractor as a part of their proposals, provided that the subcontractor does not also submit a proposal as a prime contractor. Submitting multiple proposals in different capacities may result in the disqualification of all Proposers knowingly involved. 4.3.6 Tennessee Tech shall reject a proposal if the Cost Proposal was not arrived at independently without collusion, consultation, communication, or agreement as to any matter relating to such prices with any other Proposer. Regardless of the time of detection, Tennessee Tech shall consider any of the foregoing prohibited actions to be grounds for proposal rejection or contract termination. 4.3.7 Tennessee Tech shall not consider a response from an individual who is, or within the past six (6) months has been, a State employee. For purposes of this RFP: 4.3.7.1 An individual shall be deemed a State employee until such time as all compensation for salary, termination pay, and annual leave has been paid; 4.3.7.2 A contract with or a response from a company, corporation, or any other contracting entity in which a controlling interest is held by any State employee shall be considered to be a contract with or proposal from the employee; and 4.3.7.3 A contract with or a response from a company, corporation, or any other contracting entity that employs an individual who is, or within the past six (6) months has been, a State employee shall not be considered a contract with or a proposal from the employee and shall not constitute a prohibited conflict of interest. https://www.tntech.edu/purchasing/bidopportunities.php 9 4.3.8 Tennessee Tech reserves the right, at its sole discretion, to waive a proposal’s variances from full compliance with this RFP. If Tennessee Tech waives minor variances in a proposal, such waiver shall not modify the RFP requirements or excuse the Proposer from full compliance with the RFP. 4.4 Incorrect Proposal Information If Tennessee Tech determines that a Proposer has provided, for consideration in this RFP process or subsequent contract negotiations, incorrect information that the Proposer knew or should have known was materially incorrect, that proposal shall be determined non-responsive and shall be rejected. 4.5 Iran Divestment Act By submission of this Proposal, Proposer and each person signing on behalf of Proposer certifies, and in the case of a joint proposal each party thereto certifies as to its own organization, under penalty of perjury, that to the best of its knowledge and belief that each Proposer is not on the list created pursuant to Tennessee Code Annotated § 12-12-106. For reference purposes, the list is current available online at http://www.tn.gov/generalservices/article/Public-Information-library . 4.6 Proposal of Additional Goods and/or Services If a Proposer offers related goods and/or services in addition to those required by and described in this RFP, Tennessee Tech, at its sole discretion, may add the additional goods and/or services to the Contract before Contract signing. Proposers must provide a detailed description of each related product and/or service offered in addition to those specified in this RFP to be considered for inclusion in the contract as a separate attachment. Costs associated with additional related goods and/or services must be provided on a separate attachment in the Cost Proposal. Tennessee Tech will not use proposed additional goods and/or services in proposal evaluation. 4.7 Assignment & Subcontracting 4.7.1. The Contractor may not subcontract, transfer, or assign any portion of the Contract awarded as a result of this RFP without Tennessee Tech’s prior approval. Tennessee Tech may, at its sole discretion, refuse approval of any subcontract, transfer, or assignment. 4.7.2. If a Proposer intends to use subcontractors, the Proposer must specifically identify the scope and portions of the work each subcontractor will perform (refer to RFP Attachment 6.5., Section B, Qualifications & Experience Requirements.) 4.7.3. Unless Tennessee Tech expressly disapproves of a subcontractor named in a proposal prior to Contract signing, the subcontractor is considered an approved subcontractor. 4.7.4. After Contract award, a Contractor may only substitute an approved subcontractor with Tennessee Tech’s prior, written approval. 4.7.5. Notwithstanding any Tennessee Tech approval relating to subcontracts, the Proposer who is awarded a contract pursuant to this RFP will be the prime contractor and will be responsible for all work under the Contract. 4.8 Right to Refuse Personnel Tennessee Tech, at its sole discretion and notwithstanding any prior approval, reserves the right to refuse any personnel, of the prime contractor or a subcontractor providing goods and/or services. Tennessee Tech will document in writing the reason(s) for any rejection of personnel. 4.9 Insurance 4.9.1 During the course of the Contract, the Contractor will maintain, at its own expense, insurance in form and substance acceptable to Tennessee Tech. Insurance shall be written by insurance company(ies) licensed to operate in the State of Tennessee. The Contractor shall be required to provide acceptable proof of insurance naming Tennessee Tech as additional insured prior to execution of Contract. The Contractor shall provide current proof of insurance to Tennessee Tech upon request. Contractor’s failure to provide evidence of such insurance coverage is a material breach and grounds for termination of the Contract negotiations and/or Contract. 4.9.2 The Contractor agrees that the required insurance provided hereunder shall be primary over any insurance of Tennessee Tech and that the Contractor’s interests are not covered whatsoever by http://www.tn.gov/generalservices/article/Public-Information-library 9 Tennessee Tech. The Tennessee Claims Commission has exclusive jurisdiction over claims against Tennessee Tech. 4.9.3 The enumeration in the Contract or in this document of the kinds and amounts of liability insurance shall not abridge, diminish or affect the Contractor’s legal responsibilities for the consequences of accidents arising out of or resulting from the Contractor’s services under this Contract. 4.10 Department of Revenue Registration Before the Contract is signed, the apparent successful Proposer must be registered with or exempted by the Tennessee Department of Revenue for the collection of Tennessee sales and use tax. Tennessee Tech shall not award a contract unless the Proposer provides proof of such registration or documentation from the Department of Revenue that the Contractor is exempt from this registration requirement. 4.11 Financial Stability Prior to award of a Contract, Tennessee Tech may require the successful Proposer to provide information to demonstrate financial stability and capability. 4.12 Proposal Withdrawal A Proposer may withdraw or amend a Proposal before the submission deadline. After Proposal submission deadline, a Proposer will be permitted to withdraw a Proposal only where the enforcement of the Proposal would impose unconscionable hardship on the Proposer. Proposer must submit a written request to the Purchasing and Contracts Office to request withdrawal of a Proposal after submission deadline. 4.13 Proposal Errors and Amendments At the option of Tennessee Tech, a Proposer may be bound by all proposal errors or omissions. A Proposer will not be allowed to alter or amend proposal documents after the submission deadline. 4.14 Proposal Preparation Costs The Proposer is responsible for all costs associated with the preparation, submittal, or presentation of any proposal. 4.15 Continued Validity of Proposals Proposals shall state that the offer contained therein is valid for a minimum of ninety (90) from the date of opening. This assures that Proposers’ offers are valid for a period of time sufficient for thorough consideration. Proposals which do not so state will be presumed valid for ninety (90) days from the date of the Cost Proposal opening. 4.16 Disclosure of Proposal Contents 4.16.1 Each proposal and all materials submitted to Tennessee Tech in response to this RFP shall become the property of Tennessee Tech. Selection or rejection of a proposal does not affect this right. All proposal information, including detailed price and cost information, shall be held in confidence during the evaluation process. 4.16.2 Upon the completion of the evaluation of proposals, indicated by public release of a Letter of Intent to Award, Tennessee Tech will make the proposals and associated materials open for review by the public in accordance with Tennessee law. By submitting a proposal, the Proposer acknowledges and accepts that the proposal contents and associated documents shall become open to public inspection in accordance with said statute. 4.16.3 If an RFP is re-advertised, all prior offers and/or proposals shall remain closed to inspection by the Proposers and/or public until evaluation of the responses to the re-advertisement is complete. 9 4.17 Contract Approval The RFP and the successful proposer selection processes do not obligate Tennessee Tech and do not create rights, interests, or claims of entitlement by either the Proposer with the apparent best-evaluated proposal or any other Proposer. Contract award and Tennessee Tech obligations pursuant thereto shall commence only after the Contract is fully executed by the appropriate authorities. 4.18 Contractor Performance The Contractor will be responsible for the delivery of all acceptable goods or the satisfactory completion of all goods and/or services set out in this RFP (including attachments) as may be amended. All goods and/or services are subject to inspection and evaluation by Tennessee Tech. Tennessee Tech will employ all reasonable means to ensure that goods delivered and/or services rendered are in compliance with the Contract, and the Contractor must cooperate with such efforts. 4.19 Contract Amendment After contract award, Tennessee Tech may request the Contractor to deliver additional goods and/or perform additional services within the general scope of the contract and this RFP, but beyond the specified scope of service, and for which the Contractor may be compensated. In such instances, Tennessee Tech will provide the Contractor a written description of the additional goods and/or services. The Contractor must respond to Tennessee Tech with a time schedule for delivering the additional goods or accomplishing the additional services based on the compensable units included in the Contractor’s response to this RFP. If Tennessee Tech and the Contractor reach an agreement regarding the goods and/or services and associated compensation, such agreement must be effected by means of a contract amendment. Further, any such amendment requiring additional goods and/or services must be signed by both Tennessee Tech and the Contractor and must be approved by other state officials as required by applicable statutes, rules, policies and procedures of the State of Tennessee. The Contractor must not provide additional goods or render services until Tennessee Tech has issued a written contract amendment with all required approvals. 4.20 Severability If any provision of this RFP is declared invalid, the surviving provisions will remain enforceable. 4.21 Contractor Registration All Proposers should complete the vendor registration process with Tennessee Tech and become a registered vendor. When applicable, Tennessee Tech shall work with Proposers and the Governor’s Office of Diversity Business Enterprise (Go-DBE) for Proposers to obtain official state certification. Although registration with Tennessee Tech is not required to make a proposal, a resulting contract from this RFP process cannot be finalized without the successful proposer being registered with Tennessee Tech. Refer to the following Internet URL to begin the registration process: https://www.tbr.edu/purchasing/how-do-business-tbr 4.22 Policy and Guideline Compliance This proposal request and any award made hereunder are subject to Tennessee Tech’s policies. 4.23 Protest Procedures A copy of the bid protest procedures is available upon request to the RFP Coordinator. A protest shall be considered waived if the subject matter of the protest was known or should have been known to the protester before the Written Comments Deadline and the Protester did not raise the issue in a Written Comment. https://www.tbr.edu/purchasing/how-do-business-tbr 9 5 PROPOSAL EVALUATION & CONTRACT AWARD 5.1 Evaluation Categories and Maximum Points Tennessee Tech will consider qualifications and experience, technical approach, and cost in the evaluation of proposals. The maximum number of points for each category is detailed below. CATEGORY MAXIMUM POINTS POSSIBLE Qualifications and Experience 30 Technical Requirements 40 Cost Proposal 30 5.2 Evaluation Process The evaluation process is designed to award the contract resulting from this RFP not necessarily to the Proposer(s) offering the lowest cost, but rather to the responsive and responsible Proposer(s) deemed by Tennessee Tech to offer the best combination of attributes based upon the evaluation criteria. “Responsive Proposer” is defined as a Proposer that has submitted a response that conforms in all material respects to the RFP. “Responsible Proposer” is defined as a Proposer that has the capacity in all respects to perform fully the contract requirements, and the integrity and reliability which will assure good faith performance. 5.2.1 Technical Proposal Evaluation The RFP Coordinator will use the RFP Attachment 6.5, Technical Proposal and Evaluation Guide to manage the Technical Proposal Evaluation and maintain evaluation records. 5.2.1.1 The RFP Coordinator will review each Technical Proposal to determine compliance with mandatory requirements (refer to RFP Attachment 6.5, Technical Proposal and Evaluation Guide, Technical Proposal Section A). If the RFP Coordinator determines that a proposal may have failed to meet one or more of the mandatory requirements, the Chief Procurement Officer will review the proposal and document his/her determination of whether: (1) the proposal meets requirements for further evaluation; (2) Tennessee Tech will request clarifications; or (3) Tennessee Tech will determine the proposal to be non-responsive to the RFP and reject it. A determination that a proposal is non-responsive must be approved by the Chief Business Officer before notice may be sent out that the proposal has been rejected. 5.2.1.2 A Proposal Evaluation Team, appropriate to the scope and nature of the RFP, will evaluate each Technical Proposal that appears responsive to the RFP. 5.2.1.3 Each Proposal Evaluation Team member will independently evaluate each proposal against the evaluation criteria in this RFP, rather than against other proposals, and will score each in accordance with the RFP Attachment 6.5, Technical Proposal and Evaluation Guide. 5.2.1.4 During the Technical Proposal evaluation, Tennessee Tech may identify approximately 3-5 finalists, who will continue through the remaining phases of the process. Cost Proposals from Proposers not considered finalists will not be opened or considered for award. 5.2.1.5 Tennessee Tech reserves the right, at its sole discretion, to request Proposer clarification of a Technical Proposal or to conduct clarification discussions with any or all Proposers. Any such clarification or discussion shall be limited to specific sections of the proposal identified by Tennessee Tech. The Proposer shall put any resulting clarification in writing as may be required by Tennessee Tech. 9 5.2.2 Finalist Presentations. During the Technical Proposal evaluation process, Tennessee Tech may require each finalist to make a presentation of its Technical Proposal. The presentation will enable the Proposers to present their Technical Proposal and field questions from the evaluators. Presentations will be part of the final Technical Proposal score. 5.2.3 Cost Proposal Evaluation After the Technical Proposal evaluation has been completed, the RFP Coordinator will open the Cost Proposals and use the RFP Attachment 6.6, Cost Proposal and Scoring Guide to calculate and document the Cost Proposal scores. 5.2.4 Total Proposal Score The RFP Coordinator will calculate the sum of the Technical Proposal scores and the Cost Proposal scores and record the resulting number as the total score for the subject Proposal. 5.3 Contract Award Process 5.3.1 The RFP Coordinator will forward the results of the proposal evaluation process to the appropriate Tennessee Tech official who will consider the proposal evaluation process results and all pertinent information available to make a determination about the contract award(s). Tennessee Tech reserves the right to make contract award(s) without further discussion of any proposal. 5.3.2 After the appropriate official’s determination, Tennessee Tech will issue an Intent to Award to identify the apparent best-evaluated proposal(s). The Intent to Award shall not create rights, interests, or claims of entitlement in either the Proposer(s) with apparent best-evaluated proposal or any other Proposer(s). NOTICE: The Intent to Award shall not create rights, interests, or claims of entitlement in either the Proposer with apparent best-evaluated proposal or any other Proposer. 5.3.3 Tennessee Tech will make the RFP files available for public inspection following issuance of the Intent to Award. 5.3.4 The Proposer(s) with the apparent best-evaluated proposal must agree to and sign a contract with Tennessee Tech that shall be substantially the same as the RFP Pro Forma Contract. Prior to contract execution, Tennessee Tech reserves the right, at its sole discretion, to add terms and conditions or to revise Pro Forma Contract requirements in Tennessee Tech’s best interests. No such terms and conditions or revision of contract requirements shall materially affect the basis of proposal evaluations or negatively impact the competitive nature of the RFP process. 5.3.5 If Tennessee Tech determines that an apparent successful proposal is non-responsive and rejects the proposal, the RFP Coordinator may re-calculate scores for each responsive Proposal to determine a new potential contract awardee. 9 ATTACHMENT 6.1 CONTRACTOR REQUIREMENTS FORM In order to comply with statutory requirements and/or regulations, Tennessee Tech requires contractors to provide following information prior to the issuance of the contract. Please complete all information and sign as directed. I. Ownership Information 1. Contractor Legal Entity Name (Name used for tax filing purposes): ________________________________________________ 2. Is Contractor a permanent resident or citizen of the US? Yes No (If no, state country of citizenship): (Note: Contractors who are individuals and are not US citizens must complete a Foreign National Data Form prior to execution of contract.) 3. Kind of Ownership (Check all that apply):: Government (GO) Non-Profit (NO) Majority (MJ) Minority (MO)* Woman (WO)* Small (SB)* State of TN Agency Service-Disabled Veteran (SV)* Certified Disabled (DB)* *See reverse side of form for clarification of these categories. 4. Minority / Ethnicity Code (Check one): African American (MA) Native American (MN) Hispanic American (MH) Asian American (MS) 5. Preference for reporting purposes: (Note: If Contractor qualifies in multiple categories as small, woman-owned and/or minority, Contractor is to specify in which category he/she is to be considered for reporting and classification purposes.) Check one only Small Minority-Owned Woman-Owned Service-Disabled Veteran Certified Disabled 6. Certification: I certify that all of the information as completed above is accurate and true. (Signature required below.) Signed: ______________________________________________________________ Date: __________________________ Name (Printed): ____________________________________Title: ________________________________________________ II. Sales and Use Tax. As a contractual requirement under Tennessee law, vendors who contract with the state of Tennessee must be registered to collect sales tax if they make sales that are subject to the Tennessee sales and use tax. If you are already registered to collect Tennessee sales and use tax, please provide your registration number: _________________________________ (Note: This number is NOT your federal ID number.) If you are not registered, please go to Tennessee Taxpayer Access Point (TNTAP) and under the header “Look Up Information & Requests”, select TN Vendor Contract Registration. This will open a survey designed to evaluate whether you must register for sales and use tax. Based on your responses, you will be directed to either register or will be provided with a letter of exemption from sales tax collection. Please provide a copy of the exemption letter or evidence of registration to Tennessee Tech to satisfy this contractual requirement. https://tntap.tn.gov/eservices/_/ https://tntap.tn.gov/eservices/_/ 9 Minority Owned (MO) means a business that is a continuing, independent, for profit business which performs a commercially useful function and is at least fifty-one percent (51%) owned and controlled by one (1) or more minority individuals who are impeded from normal entry into the economic mainstream because of past practices of discrimination based on race or ethnic background. “Minority” means a person who is a citizen or lawful permanent resident of the United States and who is: a) African American (a person having origins in any of the black racial groups of Africa); b) Hispanic (a person of Mexican, Puerto Rican, Cuban, Central or South American, or other Spanish culture or origin, regardless of race); c) Asian American (a person having origins in any of the original peoples of the Far East, Southeast Asia, the Indian subcontinent, or the Pacific Islands); or d) Native American (a person having origins in any of the original peoples of North America). Woman-Owned (WO) means a business that is a continuing, independent, for profit business which performs a commercially useful function and is at least fifty-one percent (51%) owned and controlled by one (1) or more women; or, in the case of any publicly owned business, at least fifty-one percent (51%) of the stock of which is owned and controlled by one (1) or more women and whose management and daily business operations are under the control of one (1) or more women. Small Business (SB) means a business that is independently owned and operated for profit, is not dominant in its field of operation and is not an affiliate or subsidiary of a business dominant in its field of operation. The Governor’s Office of Diversity Business Enterprise establishes small business guidelines on industry size standards. The criteria guidelines are required to be met in order for a business to be considered small. The annual receipts or number of employees indicates the maximum allowed for a small business concern and its affiliates to be considered small. TYPE OF BUSINESS ANNUAL GROSS SALES NO. OF EMPLOYEES Agriculture, Forestry, Fishing $500,000 9 Architectural / Design / Engineering $2,000,000 30 Construction $2,000,000 30 Educational $1,000,000 9 Finance, Insurance & Real Estate $1,000,000 9 Information Systems / Technology $2,000,000 30 Manufacturing $2,000,000 99 Marketing / Communications / Public Relations $2,000,000 30 Medical / Healthcare $2,000,000 30 Mining $1,000,000 49 Retail Trade $750,000 9 Service Industry $500,000 9 Transportation, Commerce & Utilities $1,000,000 9 Wholesale Trade $1,000,000 19 Service-Disabled Veteran Business Enterprise (SDVBE) means any person who served honorably on active duty in the Armed Forces of the United States with at least a twenty percent (20%) disability that is service-connected, meaning that such disability was incurred or aggravated in the line of duty in the active military, naval or air service. “Tennessee Service disabled Veteran Owned Business” means a service-disabled veteran owned business that is a continuing, independent, for-profit business located in the state of Tennessee that performs a commercially useful function, and that: a) Is at least fifty-one percent (51%) owned and controlled by one (1) or more service-disabled owned veterans; b) In the case of a business solely owned by one (1) service-disabled veteran and such person’s spouse, is at least fifty percent (50%) owned and controlled by the service-disabled veteran; or c) In the case of any publicly owned business, at least fifty-one percent (51%) of the stock of which is owned and controlled by one (1) or more service-disabled veterans and whose management and daily business operations are under the control of one (1) or more service-disabled veterans. Certified Disabled-Owned (DB) means a business owned by a “person with a disability” that is a continuing, independent, for-profit business that performs a commercially useful function, and is at least fifty-one percent (51%) owned and controlled by one (1) or more persons with a disability; or, in the case of any publicly-owned business, at least fifty one percent (51%) of the stock of which is owned and controlled by one (1) or more persons with a disability and whose management and daily business operations are under the control of one (1) or more persons with a disability. "Person with a disability" means an individual who meets at least one (1) of the following: a) Has been diagnosed as having a physical or mental disability resulting in marked and severe functional limitations that is expected to last no less than twelve (12) months; b) Is eligible to receive social security disability insurance (SSDI); or c) Is eligible to receive supplemental security income (SSI) and has a disability as defined in subdivision a). 9 ACHMENT 6.2 PRO FORMA CONTRACT The Pro Forma Contract set forth in this Attachment contains some “blanks”, signified in brackets by words in all capital letters, describing material to be added, along with appropriate additional information, in the final contract resulting from this RFP. CONTRACT BETWEEN TENNESSEE TECHNOLOGICAL UNIVERSITY AND [CONTRACTOR NAME] This Contract, by and between Tennessee Technological University hereinafter referred to as the “Tennessee Tech” and [CONTRACTOR LEGAL ENTITY NAME], hereinafter referred to as the “Contractor,” is for the provision of travel services related to study abroad trips throughout the world, as further defined in the "SCOPE OF SERVICES." The Contractor is [AN INDIVIDUAL / A FOR-PROFIT CORPORATION / A NONPROFIT CORPORATION / A SPECIAL PURPOSE CORPORATION OR ASSOCIATION / A FRATERNAL OR PATRIOTIC ORGANIZATION / A PARTNERSHIP / A JOINT VENTURE / A LIMITED LIABILITY COMPANY]. The Contractor’s address is: [ADDRESS] The Contractor’s place of incorporation or organization is [STATE OF ORGANIZATION]. A. SCOPE OF SERVICES: A.1. The Contractor shall provide services and goods as needed to plan and manage study abroad trips for Tennessee Tech students and faculty in accordance with the terms of this Agreement. A.2. The Contractor agrees to provide these contractual goods and services to Tennessee Tech as well as the eligible institutions listed in Attachment 6.8 [if applicable]. B. CONTRACT TERM: B.1. This Contract shall be effective for the period commencing on the date of final execution and ending five (5) years thereafter, unless otherwise terminated as provided for in the Contract. B.2 Tennessee Tech shall have no obligation for goods and/or services rendered by the Contractor which are not performed within the specified period. C. PAYMENT TERMS AND CONDITIONS: C.1. Maximum Liability. In no event shall the maximum liability of Tennessee Tech under this Contract exceed [WRITTEN DOLLAR AMOUNT] [$NUMBER AMOUNT]. The Service Rates include, but are not limited to, all applicable taxes, fees, overheads, and all other direct and indirect costs incurred or to be incurred by the Contractor. The maximum liability represents available funds for payment to the Contractor and does not guarantee payment of any such funds to the Contractor under this Contract unless Tennessee Tech requests work and the Contractor performs the work in accordance with the Contract requirements. C.2. Compensation Firm. The Service Rates and the Maximum Liability of Tennessee Tech under this Contract are firm for the duration of the Contract and are not subject to escalation for any reason unless this Contract is amended. C.3. Payment Methodology. The Contractor shall be compensated based on services as requested/authorized by Tennessee Tech in a total amount not to exceed the Contract Maximum Liability established in Section C.1. 9 The Contractor shall submit invoices, for charges payable by Tennessee Tech, in form and substance acceptable to Tennessee Tech with all of the necessary supporting documentation, prior to any payment. Such invoices shall be submitted for completed units of service or project milestones for the amount stipulated. The Contractor shall also accept direct payments from study abroad group members for payment of trip fees and must be able to separately bill and track payments from each group member. C.4. Payment of Invoice. The payment of an invoice by Tennessee Tech shall not prejudice Tennessee Tech's right to object to or question any invoice or matter in relation thereto. Such payment by Tennessee Tech shall neither be construed as acceptance of any part of the work or service provided nor as an approval of any of the amounts invoiced therein. C.5. Invoice Reductions. The Contractor's invoice shall be subject to reduction for amounts included in any invoice or payment theretofore made which are determined by Tennessee Tech, on the basis of audits conducted in accordance with the terms of this Contract, not to constitute proper remuneration for compensable goods and/or services. D. CONTRACTOR RESPONSIBILITIES: D.1. Contractor must enable administrative access to the Tennessee Tech’s Study Abroad Office to the Proposer’s online portal. D.2. Contractor shall provide detailed billing for each trip. D.3. Contractor must provide a 24/7 on-ground emergency response team and must have a formal action plan for responding to incidents abroad. D.4. Contractor shall offer optional travel insurance to each traveler to protect against loss due to cancellation of the trip due to extenuating circumstances, such as travel advisories being issued by the US State Department or other similar reasons for cancellation by Tennessee Tech. D.5. Contractor shall offer pre-organized trips with optional changes for customization to meet the needs of the specific course. E. GENERAL TERMS AND CONDITIONS: E.1. Authorized Signatories and Counterparts. Tennessee Tech is not bound by this Contract until it is executed by Tennessee Tech’s authorized official(s). The individual signing represents s/he is authorized to enter into this Contract on behalf of the entity named in the Contract. The parties agree that the Contract may be executed in counterparts and signed electronically and transmitted electronically. E.2. Modification and Amendment. This Contract may be modified only by a written amendment executed by the parties. E.3. Termination for Convenience. Tennessee Tech may terminate this Contract without cause for any reason by providing the Contractor at least thirty (30) days’ written notice before the effective termination date. The Contractor shall be entitled to receive compensation for services authorized in writing by Tennessee Tech as of the termination date. E.4. Termination for Cause. If the Contractor fails to timely or properly perform its obligations, or violates any term of the contract, Tennessee Tech may immediately terminate the contract and withhold payments in excess of fair compensation for completed services. Contractor will provide refunds of any amounts paid by students or Tennessee Tech for services not yet rendered or completed. Contractor is liable to Tennessee Tech for damages sustained by virtue of Contractor’s breach and agrees to pay Tennessee Tech’s attorney fees to enforce the contract terms. E.5. Subcontracting. The Contractor shall not assign or subcontract any portion of the contract without Tennessee Tech’s prior written consent. 9 E.6. Conflicts of Interest. The Contractor agrees that no part of the total contract amount shall be paid directly or indirectly to an employee or official of the State of Tennessee (“State”) as wages, compensation, or gifts in exchange for acting as officer, agent, employee, subcontractor, or consultant to Contractor in connection with any work contemplated or performed relative to the contract, and that no employee or official of the State holds a controlling interest in the Contractor. If the Contractor is an individual, the Contractor certifies that he/she is not presently employed by Tennessee Tech or any other agency or institution of the State; that he/she has not retired from or terminated such employment within the past six months; and that he/she will not be so employed during the term of the Contract. E.7. Nondiscrimination. No person on the grounds of disability, age, race, color, religion, sex, national origin, veteran status or any other classification protected by federal or Tennessee constitutional or state laws shall be excluded from participation in, or be denied benefits of, or be otherwise subjected to discrimination in the performance of this Contract. The Contractor shall, upon request, show proof of such nondiscrimination, and shall post in conspicuous places, available to all employees and applicants, notice of nondiscrimination. E.8. Records. Tennessee Tech and/or the State of Tennessee shall be entitled to monitor this Contract to the extent allowed by T.C.A. § 12-3-602, and Contractor shall maintain books and records related to this Contract for three (3) years from the date of final payment. E.9. Strict Performance. Either party’s failure to insist in any one or more cases upon the strict performance of any term, covenant, condition, or provision of the contract shall not be construed as a waiver or relinquishment of any such term, covenant, condition, or provision. E.10. Independent Contractor. The Contractor is not an agent of the State of Tennessee whatsoever. E.11. Tennessee Tech Liability. Tennessee Tech shall have no liability except as specifically provided in this Contract. E.12. Force Majeure. Should an event (e.g., war, act of God, riot, natural disaster, epidemic, etc.) beyond a party’s reasonable control occur, that party will be excused from performing its obligations under this contract, provided the following provisions are met: (1) The affected party must promptly notify the other party of the occurrence of the event, its effect on performance, and how long that party expects it to last, and (2) the affected party shall update that information as reasonably necessary and use reasonable efforts to limit damage to the other party and to resume its performance under this agreement. E.13. Governing Law. This Contract shall be governed by the laws of the State of Tennessee without regard to its choice of law principles. Contractor shall comply with all applicable federal, state, and local laws and regulations and applicable Tennessee Tech policies and procedures. E.14. Severability. If any provision of this Contract is held invalid, the surviving provisions will remain enforceable. E.15. Headings. Section headings of this Contract are for reference purposes only and shall not be construed as part of this Contract. E.16. Communications and Contacts. Tennessee Tech: Amy Miller, Assistant Director Study Abroad Office Tennessee Tech University Campus Box 5163 Cookeville, TN 38505 Phone: 931-372-3659 Email: almiller@tntech.edu With a copy to: Donna Wallis, Director mailto:almiller@tntech.edu 9 Purchasing and Contracts Tennessee Tech University Campus Box 5144 Cookeville, TN 38505 Phone: 931-372-3492 Email: dwallis@tntech.edu The Contractor: [NAME AND TITLE OF CONTRACTOR CONTACT PERSON] [CONTRACTOR NAME] [ADDRESS] [TELEPHONE NUMBER] [EMAIL ADDRESS] All instructions, notices, consents, demands, or other communications shall be sent in a manner that verifies proof of delivery. No changes to the Contract effective unless agreed to, in writing, by both parties. E.17. Subject to Funds Availability. The Contract is subject to the appropriation and availability of State or federal funds. In the event that the funds are not appropriated or are otherwise unavailable, the State reserves the right to terminate this Contract upon written notice to the Contractor. E.18. Intellectual Property. It is understood by the Contractor that Tennessee Tech will possess all rights to any creations, inventions, other intellectual property, and materials, including copyright or patents in the same, which arise out of, are prepared by, or are developed in the course of the Contractor’s performance under this Contract. The Contractor and Tennessee Tech acknowledge and agree that the Contractor’s work under this Contract shall belong to the University as "work-made-for-hire" (as such term is defined in U.S. Copyright Law). To the extent Contractor’s work is not deemed to constitute “work-made-for-hire,” Contractor hereby assigns and transfers to Tennessee Tech all of Contractor’s right, title and interest in and to any creations, inventions, other intellectual property, and materials, including copyright or patents in the same, which arise out of, are prepared by, or are developed in the course of the Contractor’s performance under this Contract. E.19. Insurance. The Contractor shall maintain a commercial general liability policy. The commercial general liability policy shall provide coverage which includes, but is not limited to, bodily injury, personal injury, death, property damage and medical claims, with minimum limits of $1,000,000 per occurrence, $3,000,000 in the aggregate. The Contractor shall maintain workers’ compensation coverage or a self- insured program as required under Tennessee law. The Contractor shall deliver to Tennessee Tech both certificates of insurance no later than the effective date of the Contract. If any policy providing insurance required by the Contract is cancelled prior to the policy expiration date, the Contractor, upon receiving a notice of cancellation, shall give immediate notice to Tennessee Tech. The enumeration in the Contract of the kinds and amounts of liability insurance shall not abridge, diminish or affect the Contractor’s legal responsibilities arising out of or resulting from the goods and/or services under this Contract. E.20. Tennessee Tech Furnished Property. The Contractor shall be responsible for the correct use, maintenance, and protection of all articles of nonexpendable, tangible, personal property furnished by Tennessee Tech for the Contractor’s temporary use under this Contract. Upon termination of this Contract, all property furnished shall be returned to Tennessee Tech in good order and condition as when received, reasonable use and wear thereof excepted. Should the property be destroyed, lost, or stolen, the Contractor shall be responsible to Tennessee Tech for the residual value of the property at the time of loss. E.21. Contract Documents. Included in this Contract by reference are the following documents: a. This Contract document and its attachments b. The Request for Proposal # and its associated amendments c. The Contractor’s Proposal dated . mailto:dwallis@tntech.edu 9 In the event of a discrepancy or ambiguity regarding the interpretation of this Contract, these documents shall govern in order of precedence as listed above. E.22. Prohibited Advertising. The Contractor shall not refer to this Contract or the Contractor’s relationship with Tennessee Tech hereunder in commercial advertising in such a manner as to state or imply that the Contractor or the Contractor's goods and/or services are endorsed. E.23. Hold Harmless. The Contractor agrees to indemnify and hold harmless Tennessee Tech as well as its officers, agents, and employees from and against any and all claims, liabilities, losses, causes of action, and attorney fees which may arise, accrue, or result to any person, firm, corporation, or other entity which may be injured or damaged as a result of acts, omissions, or negligence on the part of Contractor, its employees, or any person acting for or on its behalf. E.24. Debarment and Suspension. The Contractor certifies, to the best of its knowledge and belief, that it and its principals: d. are not presently debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from covered transactions by any Federal or state department or agency; e. have not within a three (3) year period preceding this Contract been convicted of, or had a civil judgment rendered against them from commission of fraud, or a criminal offence in connection with obtaining attempting to obtain, or performing a public (Federal, State, or Local) transaction or grant under a public transaction; violation of Federal or State antitrust statutes or commission of embezzlement, theft, forgery, bribery, falsification, or destruction of records, making false statements, or receiving stolen property; f. are not presently indicted for or otherwise criminally or civilly charged by a government entity (Federal, State, or Local) with commission of any of the offenses listed in section b. of this certification; and g. have not within a three (3) year period preceding this Contract had one or more public transactions (Federal, State, or Local) terminated for cause or default. E.25. Prohibition on Hiring Illegal Immigrants. Pursuant to T.C.A. § 12-3-309(b), Contractor attests that the Contractor will not knowingly utilize the services of illegal immigrants in the performance of this Contract, and will not knowingly utilize the services of any subcontractor who will utilize the services of illegal immigrants in the performance of this Contract. E.26. Sales and Use Tax. Contractor certifies that the Contractor has either registered with the State of Tennessee’s Department of Revenue for or does not make sales of goods or services that are subject to the collection of Tennessee sales and use tax, as required by T.C.A. § 12-3-306, and will provide proof of compliance upon request. E.27. Contractor Commitment to Diversity. The Contractor shall assist Tennessee Tech in monitoring the Contractor’s performance of this commitment by providing, as requested, a quarterly report of participation in the performance of this Contract by small business enterprises and businesses owned by minorities, women, and Tennessee service-disabled veterans. Such reports shall be provided to Tennessee Tech in form and substance as required by Tennessee Tech. E.28. NCAA Compliance. The Contractor agrees, as applicable, to comply with relevant National Collegiate Athletic Association (NCAA) legislation, interpretations and policies, located on the NCAA website and as amended from time to time, on the use of a student-athlete’s name or likeness. This duty to comply includes, but is not limited to, the requirements found in the relevant NCAA Division Manual, such as NCAA Rule 12.5.2.2 “Use of Student Athlete Name or Likeness.” Contractor further agrees to immediately report any real or suspected violation of the NCAA legislation, interpretations, and/or policies to Amanda Thatcher, at AMiller@tntech.edu. E.29. Iran Divestment Act. Contractor certifies, under penalty of perjury, that to the best of its knowledge and belief, neither it nor any of its subcontractors, if applicable, is on the Iran Divestment Act (T.C.A. § 12-2-101 et. seq.) list of entities or persons ineligible to contract with the State of Tennessee. mailto:AMiller@tntech.edu 9 IN WITNESS WHEREOF: [CONTRACTOR LEGAL ENTITY NAME]: [NAME AND TITLE] Date TENNESSEE TECHNOLOGICAL UNIVERSITY: [NAME AND TITLE] Date 9 ATTACHMENT 6.3 PROPOSAL TRANSMITTAL AND STATEMENT OF CERTIFICATIONS AND ASSURANCES The Proposer must complete and sign this Technical Proposal Transmittal. It must be signed, in the space below, by an individual empowered to bind the proposing entity to the provisions of this RFP and any contract awarded pursuant to it. If the individual is not the Proposer’s chief executive, attach evidence showing the individual’s authority to bind the proposing entity. The Proposer does hereby affirm and expressly declare confirmation, certification, and assurance of the following: 1. This proposal constitutes a commitment to provide all goods and/or services as defined in the RFP Attachment 6.4 for the total contract period and confirmation that the Proposer shall comply with all of the provisions in this RFP and shall accept all terms and conditions set out in the RFP Attachment 6.2, Pro Forma Contract. A Proposal that limits or changes any of the terms or conditions contained in the Pro Forma Contract may be considered by Tennessee Tech, in its sole discretion, non-responsive and may be rejected. 2. The information detailed in the proposal submitted herewith in response to the RFP is accurate. 3. The proposal submitted herewith in response to the RFP shall remain valid for at ninety (90) days subsequent to the date of the Cost Proposal opening and thereafter in accordance with any contract pursuant to the RFP. 4. The Proposer shall comply with all applicable State and Federal laws and regulations, including Tennessee Tech policies and guidelines in the submission of its Proposal and, if the successful Proposer, in the performance of the Contract. 5. The Proposer shall comply with all of the provisions in the subject RFP. 6. The Proposer ___does or ___does not agree that this proposal pricing is for the institutions provided in Attachment 6.8. 7. The Proposer certifies, by signature below and submission of this proposal, to the best of its knowledge and belief, that it and its principals: a. are not presently debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from covered transactions by any Federal or State department or agency; b. have not within a three (3) year period preceding this Contract been convicted of, or had a civil judgment rendered against them from commission of fraud, or a criminal offense in connection with, obtaining attempting to obtain, or performing a public (Federal, State, or Local) transaction or grant under a public transaction; violation of Federal or State antitrust statutes or commission of embezzlement, theft, forgery, bribery, falsification, or destruction of records, making false statements, or receiving stolen property; c. are not presently indicted for or otherwise criminally or civilly charged by a government entity (Federal, State, or Local) with commission of any of the offenses listed in section b. of this certification; and d. have not within a three (3) year period preceding this Contract had one or more public transactions (Federal, State, or Local) terminated for cause or default. 8. The Proposer understands and agrees that Proposer shall be paid by the method agreed upon between Tennessee Tech and the Proposer. 9. By submission of this Proposal, each Proposer and each person signing on behalf of any Proposer certifies, and in the case of a joint proposal each party thereto certifies as to its own organization, under penalty of perjury, that to the best of its knowledge and belief that each Proposer is not on the list created pursuant to §12-12-106. For reference purposes, the list is currently available online at: http://www.tn.gov/generalservices/article/Public- Information-library SIGNATURE & DATE: http://www.tn.gov/generalservices/article/Public-Information-library http://www.tn.gov/generalservices/article/Public-Information-library ATTACHMENT 6.4 PROJECT NARRATIVE Tennessee Tech offers a variety of study abroad opportunities for its students and seeks to expand those opportunities. Approximately 10-15 student group trips are coordinated per year, with approximately 10-20 students and 2 faculty per trip. The scope of services required of a Contractor by Tennessee Tech for study abroad includes: • Airline and/or accommodation bookings only for faculty who plan and schedule their own itineraries and ground transportation; • University-designed trips requiring ground and air transportation to be scheduled by a Contractor; and • Pre-planned trips and full travel services provided by the Contractor, based on the trip’s intended purpose as defined by the University. Tennessee Tech seeks to award multiple contracts to allow faculty leaders to solicit information and quotes when considering a trip from the Contractors and obtaining quotes at that time. Tennessee Tech will award each trip based on the QUOTE, as it determines in its sole discretion to offer the best overall student experience for the price proposed. MANDATORY REQUIREMENTS Proposer must specialize in collegiate study abroad programs and have academic expertise used in designing travel study programs. Proposer must offer pre-organized trips with optional changes for customization to meet the needs of the course. Proposer must enable administrative access to the Tennessee Tech’s Study Abroad Office to the Proposer’s online portal. The Study Abroad Office must be notified of the following: • Notification when a faculty member applies to organize a group trip • Roster of the students and faculty who have applied • Confirmation of payment • Notification of any program changes or cancellations • Notification of any major incidents which may occur, i.e. hospitalization of group member, automobile accident, etc. Proposer must agree to Tennessee Tech billing procedures. The Proposer must be able to provide detailed billing as required for the trip. • Proposer must bill each individual who is not part of Tennessee Tech’s group (students and faculty) directly and separately. Tennessee Tech should not receive any invoices and will not pay for non-University participants. • Proposer must be able to collect payments directly from students and/or bill Tennessee Tech for trip costs. • Proposer must have a clear cancellation policy for students and faculty and provide one also for the Study Abroad Office to keep on file. • Immediate notification must be sent to the TTU Study Abroad Office if any program changes or cancellations are made. • If each person is charged the same flat rate, the billing must specify the number of people travelling in Tennessee Tech’s group and the rate per person. • If the rates per person vary, the billing must provide a breakdown by individual of the cost per person. 9 • If airfare charges are being paid by Tennessee Tech, a separate invoice must be sent to the University’s Office of Academic Affairs. One invoice for airfare of Tennessee Tech’s group may be submitted, but it must be itemized per the cost of each individual traveler. Proposer must offer a 24/7 on-ground emergency response team. Proposer must have a formal action plan for responding to incidents abroad. Proposer must guarantee a price for between 10-20 traveling students, with subsidized costs for faculty leaders, one leader per every 10 students. Proposer must guarantee a program price, nine (9) to twelve (12) months in advance, and offer protection against taxes/fuel price changes and currency fluctuation. Proposer must provide pricing options for single, double, 2+ occupancy rooms. Options must be available to all students. Proposer shall offer optional travel insurance to each traveler to protect against loss due to cancellation of the trip due to extenuating circumstances, such as travel advisories being issued by the US State Department or other similar reasons for cancellation by Tennessee Tech. Proposer must provide a program that allows for changes in program destination, or a travel voucher, if Tennessee Tech feels unsafe about sending students overseas, or if there is a formal US State Department travel advisory. **Proposer must initial here to confirm that the above requirements have been read and understood, and that Proposer’s response addresses all requirements and meets the above specifications: ____________ 9 ATTACHMENT 6.5 TECHNICAL PROPOSAL & EVALUATION GUIDE — SECTION A SECTION A — MANDATORY REQUIREMENTS TECHNICAL PROPOSAL & EVALUATION GUIDE SECTION A: MANDATORY REQUIREMENTS. The Proposer must address all items detailed below and provide, in sequence, the information and documentation as required (referenced with the associated item references). The Proposer must also detail the proposal page number for each item in the appropriate space below. The RFP Coordinator will review the Proposal to determine if the Mandatory Requirement Items are addressed as required. PROPOSER LEGAL ENTITY NAME: • The Proposer must deliver its proposal to and the proposal must be received by the Purchasing and Contracts Office of Tennessee Tech no later than the Proposal Deadline specified in the RFP Section 2, Schedule of Events. • The Technical Proposal and the Cost Proposal documentation must be packaged separately as required (refer to RFP Section 3.2., et. seq.). • The Technical Proposal must NOT contain cost or pricing information of any type. • The Technical Proposal must NOT contain any restrictions of the rights of the State/Tennessee Tech or other qualification of the Proposal. • A Proposer must NOT submit alternate Proposals. • A Proposer must NOT submit multiple Proposals in different forms (as a prime and a sub-contractor). Proposal Page # (Proposer completes) Item Ref. Section A— Mandatory Requirement Items Pass/Fail A.1. Provide the Proposal Transmittal and Statement of Certifications and Assurances (RFP Attachment 6.3.) completed and signed by an individual empowered to bind the Proposer to the provisions of this RFP and any resulting contract. A.2. Provide a statement, based upon reasonable inquiry, of whether the Proposer or any individual who shall perform work under the contract has a possible conflict of interest (e.g., employment by the State of Tennessee or Tennessee Tech) and, if so, the nature of that conflict. NOTE: Determination of conflict of interest shall be solely within the discretion of Tennessee Tech, and Tennessee Tech reserves the right to cancel any award. A.3. Provide a current bank reference indicating that the Proposer’s business relationship with the financial institution is in positive standing. Such reference must be written in the form of a standard business letter, on bank letterhead, signed, and dated within the past three (3) months. A.4. Provide a copy of a current certificate of liability insurance. If Proposer’s current limits/coverages do not meet Tennessee Tech’s requirements, the successful Proposer will be required to submit a valid, current certificate of insurance that meets the requirements prior to contract award. 9 A.5 Proposer must have extensive (minimum ten (10) years) of providing complete study abroad travel management services to higher education clients. Provide information related to such experience. 9 ATTACHMENT 6.5 TECHNICAL PROPOSAL & EVALUATION GUIDE — SECTION B PROPOSER NAME: SECTION B — QUALIFICATIONS & EXPERIENCE The Proposer must address ALL Qualifications and Experience section items and provide, in sequence, the information and documentation as required (referenced with the associated item references). A Proposal Evaluation Team, made up of three or more Tennessee Tech employees, will independently evaluate and score the proposal’s “qualifications and experience” responses. Proposal Page # (to be completed by Proposer) Qualifications & Experience Items Points Awarded B.1 Describe the Proposer’s form of business (i.e., individual, sole proprietor, corporation, non-profit corporation, partnership, limited liability company) and detail the name, mailing address, email address and telephone number of the person Tennessee Tech should contact regarding the proposal. B.2 Provide a statement of whether there have been any mergers, acquisitions, or sales of the Proposer’s company within the last ten years, and if so, an explanation providing relevant details. B.3 Provide a statement of whether the Proposer or any of the Proposer’s principals, agents, independent contractors, or subcontractors have been convicted of, pled guilty to, or pled nolo contendere to any felony, and if so, an explanation providing relevant details. B.4 Provide a statement of whether there is any pending litigation against the Proposer; and if such litigation exists, an attached opinion of counsel as to whether the pending litigation will impair the Proposer’s performance in a contract under this RFP. B.5 Provide a statement of whether, in the last ten years, Proposer has filed (or had filed against it) any bankruptcy or insolvency proceeding, whether voluntary or involuntary, or undergone the appointment of a receiver, trustee, or assignee for the benefit of creditors, and if so, an explanation providing relevant details. B.6 Tennessee Tech desires to contract with companies who are able to provide full service travel services, from airfare and/or ground travel accommodations; for trips jointly planned by the Contractor and the University; to pre-planned travel packages offered by the Contractor, which may be fine-tuned to best meet the University’s needs. Provide a narrative response indicating the Proposer’s credentials to deliver the requested services. 9 B.7 Indicate how long the Proposer has been providing the requested services to academic (especially higher education) customers and include the number of years in business. B.8 Indicate the Proposer organization’s number of employees, client base, and location of offices. B.9 Provide a narrative description of the proposed customer service team and its organizational structure, and list its members. Information about each service team member shall include, but not be limited to, the following: 1. Contact Name 2. Title 3. Years with the Proposer’s firm 4. Experience with academic travel. B.10 Provide a statement of whether the Proposer intends to use subcontractors, and if so, the names and mailing addresses of the committed subcontractors and a description of the scope and portions of the work the subcontractors will perform. B.11 Provide three (3) higher education customer references who are using Proposer’s services, as described in this RFP. Each reference must include:  the institution name and business address; and  the name, title, and telephone number of the contact knowledgeable about study abroad travel services B.12 Provide documentation of the Proposer’s commitment to diversity as represented by its business strategy, business relationships, and workforce— this documentation should detail all of the following: (a) a description of the Proposer’s existing programs and procedures designed to encourage and foster commerce with business enterprises owned by minorities, women, Tennessee service-disabled veterans and small business enterprises; (b) a listing of the Proposer’s current contracts with business enterprises owned by minorities, women, Tennessee service-disabled veterans and small business enterprises, including the following information: (i) contract description and total value (ii) contractor name and ownership characteristics (i.e., ethnicity, sex, disability) (iii) contractor contact and telephone number; (c) an estimate of the level of participation by business enterprises owned by minorities, women, Tennessee service-disabled veterans and small business enterprises in a contract awarded to the Proposer pursuant to this RFP, including the following information: (i) participation estimate (expressed as a percent of the total contract value that will be dedicated to business with subcontractors and supply contractors having such ownership characteristics — PERCENTAGES ONLY — DO NOT INCLUDE DOLLAR AMOUNTS) (ii) descriptions of anticipated contracts (iii) names and ownership characteristics (i.e., ethnicity, sex, disability) of anticipated subcontractors and supply contractors anticipated; and 9 the percent of the Proposer’s total current employees by ethnicity, sex, and handicap or disability. (Maximum Section B Score = 30) 9 ATTACHMENT 6.5 TECHNICAL PROPOSAL & EVALUATION GUIDE — SECTION C The Proposer must address ALL Technical Approach section items and provide, in sequence, the information and documentation as required (with the associated item’s page references). A Proposal Evaluation Team, made up of three or more Tennessee Tech employees, will independently and impartially evaluate and score the proposal’s response to each item. Page Ref. Technical Approach Points Awarded C.1. Describe Proposer’s online portal, including the following notifications: • Notification when a faculty member applies to organize a group trip • Roster of the students and faculty who have applied • Confirmation of payment • Notification of any program changes or cancellations • Notification of any major incidents which may occur, i.e. hospitalization of group member, automobile accident, etc. Maximum Points = 9 C.2. Describe your customized marketing materials, if any. Maximum Points = 3 C.3 Proposer must have tour guides on staff. Please describe the company’s organizational structure and procedures regarding tour guides. Please provide a list of responsibilities of the tour guides. Maximum Points = 6 C.4 Describe your formal action plan for responding to incidents abroad. Maximum Points = 7 C.5 Please provide samples of higher education itineraries (in a variety of academic areas and locations if possible.) Maximum Points = 5 C.6 Proposer must offer flexible payment plans. Please provide examples, without providing any actual costs as requested in the Cost Proposal. Maximum Points = 3 C.7 Please provide a scenario of how your organization provides support to faculty leaders who have never traveled abroad. Maximum Points = 7 (Maximum Score Section C = 40) ATTACHMENT 6.6 COST PROPOSAL & SCORING GUIDE NOTICE TO PROPOSER: This Cost Proposal must address all items as listed below. PROPOSER NAME: SIGNATURE & DATE: NOTE: The signatory must be an individual or a company officer empowered to contractually bind the Proposer. COST PROPOSAL SCHEDULE The proposed cost, detailed below, shall indicate the proposed price for providing the entire scope of service including all goods and/or services as defined in the RFP Attachment 6.2. Pro Forma Contract, Scope of Services. The proposed cost and the submitted technical proposal associated with this cost shall remain valid for at least 90 days following the Cost Proposal opening and thereafter in accordance with any resulting contract between the Proposer and Tennessee Tech. All monetary amounts are United States currency. Maximum Point Value for Cost Proposal: 30 points. Cost Item Description Proposer are to provide complete information, including costs, for the following travel scenarios. Each trip will be evaluated based on value for trips that are designed to provide the best overall study abroad experience for the students while maintaining affordability. Scenario 1 – Point Value: 6 points: The College of Business is planning a 10-day trip to London during the March spring break, 2021, focusing on accounting and international trade. The faculty leader has identified the primary points of interest that should be included in the trip as well as a preferred hotel. Please provide a complete trip cost for 20 students and 2 faculty leaders. Trip cost is to include airfare, ground transportation in London, including from and to airport, as well as travel to and from all destinations, 2 meals per day, and tickets/entry fees to all attractions. Additional information includes: • Travel from BNA to London Heathrow, with no more than 1 stop, preferably arriving early morning to allow a full sightseeing day on Day 1 of the trip; • Points of Interest to include:  Windsor Castle  Tower of London  Westminster Abbey  Tour of an industrial plant, such as Mini-Cooper  Visit to another university, such as Oxford  Visit to financial enterprise for operation tour, such as Loyds of London  One live performance, e.g. theatre, play, musical at a London venue  Visits should incorporate travel on London train and bus systems  Other entertainment and educational excursions providing students with a glimpse into local culture and daily life  Scheduled free time to allow students “on your own” exploring of the area Scenario 2 - Point Value: 6 points: The College of Agriculture is planning a 7-day trip to Japan to examine Japanese agricultural science and agronomy. Provide cost for a complete tour package that encompasses an enriching academic, cultural and entertainment aspects, while maintaining affordability. Trip cost is to include airfare, ground transportation, including from and to airport, as well as travel to and from all destinations, 2 meals per day, and tickets/entry fees to all attractions, for 10 students and 1 faculty leader. 9 Scenario 3 - Point Value: 6 points: The College of Fine Arts is planning a 10-day trip to Paris. Provide cost for a complete tour package that encompasses an enriching academic, cultural and entertainment aspects, while maintaining affordability. Trip cost is to include airfare, ground transportation in London, including from and to airport, as well as travel to and from all destinations, 2 meals per day, and tickets/entry fees to all attractions, for 12 students and 2 faculty leaders. Scenario 4 - Point Value: 6 points: The Department of Chemistry seeks to provide a service oriented 14- day trip to Central America for its pre-professional students in the medical field. Provide cost for a complete tour package that encompasses an enriching academic, cultural and entertainment aspects, while maintaining affordability. Trip cost is to include airfare, ground transportation, including from and to airport, as well as travel to and from all destinations, 2 meals per day, and tickets/entry fees to all attractions, for 18 students and 2 faculty leaders. Scenario 5 Point Value: 6 points: The Department of Engineering seeks to provide a trip to Germany for its senior engineering students to examine German industrial practices. Provide cost for a complete tour package that encompasses an enriching academic, cultural and entertainment aspects, while maintaining affordability. Trip cost is to include airfare, ground transportation, including from and to airport, as well as travel to and from all destinations, 2 meals per day, and tickets/entry fees to all attractions, for 8 students and 1 faculty leaders. 9 ATTACHMENT 6.7 SCORE SUMMARY MATRIX PROPOSER NAME PROPOSER NAME PROPOSER NAME QUALIFICATIONS & EXPERIENCE (maximum: 30 points) EVALUATOR 1 EVALUATOR 2 EVALUATOR 3 EVALUATOR 4 AVERAGE/ TOTAL: AVERAGE/ TOTAL: AVERAGE/ TOTAL: TECHNICAL QUALIFICATIONS, EXPERIENCE & APPROACH (maximum: 40 points) EVALUATOR 1 EVALUATOR 2 EVALUATOR 3 EVALUATOR 4 AVERAGE/ TOTAL: AVERAGE/ TOTAL: AVERAGE/ TOTAL: COST PROPOSAL (maximum: 30 points) SCORE: SCORE: SCORE: TOTAL RESPONSE EVALUATION SCORE: (maximum: 100 points) 9 ATTACHMENT 6.8 LISTING OF LOCALLY GOVERNED STATE UNIVERSITIES, TBR SYSTEM INSTITUTIONS, THE UT SYSTEMS OF HIGHER EDUCATION INSTITUTIONS, AND STATE OF TENNESSEE AGENCIES Tennessee Board of Regents, System Office Austin Peay State University East Tennessee State University Middle Tennessee State University Tennessee State University Tennessee Technological University University of Memphis Chattanooga State Community College Cleveland State Community College Columbia State Community College Dyersburg State Community College Jackson State Community College Motlow State Community College Nashville State Community College Northeast State Community College Pellissippi State Community College Roane State Community College Southwest Tennessee Community College Volunteer State Community College Walters State Community College University of Tennessee – Chattanooga University of Tennessee – Knoxville University of Tennessee – Martin University of Tennessee – Memphis University of Tennessee – Tullahoma State of Tennessee Departments/Agencies Tennessee Centers of Applied Technology: TCAT-Athens TCAT-Covington TCAT-Crossville TCAT-Crump TCAT-Dickson TCAT-Elizabethton TCAT-Harriman TCAT-Hartsville TCAT-Hohenwald TCAT-Jacksboro TCAT-Jackson TCAT-Knoxville TCAT-Livingston TCAT-McKenzie TCAT-McMinnville TCAT-Memphis TCAT-Morristown TCAT-Murfreesboro TCAT-Nashville TCAT-Newbern TCAT-Oneida/Huntsville TCAT-Paris TCAT-Pulaski TCAT-Ripley TCAT-Shelbyville TCAT-Whiteville