eCommerce Delivery Services

The Defense Commissary Agency (DeCA) is a component of the Department of Defense (DoD) reporting to the Under Secretary of Defense for Personnel and Readiness.  DeCA operates a worldwide commissary system that provides quality grocery products at substantial savings to active duty military personnel and retirees, members of the Reserve and National Guard, and their families.  DeCA’s mission is to deliver a vital benefit of the military pay system that sells grocery items at significant savings while enhancing quality of life and readiness. DeCA uses an Enterprise Business Solution (EBS) to support all of DeCA’s business operations (retail, back office, and support). This EBS system incorporates an application for DeCA’s online shopping portal (operated as “CLICK2GO®”) currently available at 235 Commissaries worldwide. Eligible patrons purchase groceries online and currently use a curbside pick-up method at their local commissaries. This DeCA ecommerce application has the capability to support eCommerce Delivery Services to provide additional access to the benefit to eligible patrons.For this requirement, DeCA requires the support of a contractor with specialized expertise provide eCommerce delivery services at all DeCA CONUS Commissary locations to include Alaska, Hawaii, and Puerto Rico. This DeCA eCommerce Delivery Service has the capability to provide additional access to the Commissary benefit to eligible patrons. The Offeror shall use the requirements and objectives in the attached Statement of Objectives (SOO) to develop the Performance Work Statement (PWS) to be incorporated in to the awarded contract, with which the Offeror is required to comply throughout contract performance.Amendment 0001 was posted on November 23, 2022. Amendment 0002 was posted on November 29,