Student Communication Solution

. The University is a fully accredited State of Arizona institution of higher education. Additional information on the University is available at the following link https://in.nau.edu/institutional-research/quick-facts/. 1.2. Proposal Background 1.2.1. The University is seeking proposals from qualified firms for a Student Communication Solution that is specifically designed for faculty to provide feedback to students on their academic performance. This may include attendance, grades, or faculty feedback. Our current solution serves approximately thirteen hundred (1,300) faculty members and is not directly accessible to students. Students receive messages, and data flows from different systems such as but not limited to Salesforce, Maxient, and Tutor Trac. 1.2.2. This RFP is part of a competitive negotiation process intended to allow the University to obtain goods and/or services as

outlined herein in a manner that is most advantageous to the University. This RFP provides the University the flexibility to negotiate with Proposers, if desired, to arrive at a mutually agreeable relationship. Price may weigh heavily in the evaluation process but will not be the only factor under consideration and may not be the determining factor. All Proposals will be considered public records and will be available for review, as allowed by Arizona law and the Code. 1.2.3. It is the University's intent to select the Proposal(s), which are most favorable to the University in all respects, including scope, availability of services, quality of services, reputation, and price. If not otherwise stated herein, multiple Awards may be made or an Award(s) may be made partial, by part, by line item, or by any combination of parts if identified as being in the best interest of the University. 1.2.4. The initial Contract term will be for one (1) year(s) with the possibility of four (4) successive one (1) year renewals, for a total term not to exceed five (5)