IT-INSTALLATIONS, MAINTENANCE AND SUPPORT AT NYCHA OFFICES FOR DELL SMART SCREEN SYSTEMS

NYCHA, by issuing this RFP, seeks proposals (“Proposals”) from Information Technology Support Maintenance firms (the “Proposers”) to provide NYCHA with maintenance support and installation services for 147 Smart Screen Systems plus approximately two spare Smart Screen Systems at NYCHA locations throughout the five boroughs of New York City (Manhattan, Bronx, Brooklyn, Queens and Staten Island) as detailed more fully within Section II of this RFP (collectively, the “Services”). NYCHA may also make Future Purchases, which may be delivered to specified NYCHA locations.

NYCHA intends to enter into an agreement (the “Agreement”) with the selected Proposer (the “Consultant”) to provide the Services.

The initial term of the Agreement shall be three years (the “Initial Term”). Immediately following the expiration of the Initial Term, (a) the Agreement shall automatically renew for two consecutive one-year renewal periods (each a “Renewal Period”) unless NYCHA, at its sole

discretion, provides written notice to the Consultant prior to the expiration of the Initial Term or, if applicable, the Renewal Period then in effect, of its intent not to renew the Agreement, in which case the Agreement shall terminate at the expiration of the Initial Term or the Renewal Period then in effect, and (b) the Agreement shall automatically terminate at the expiration of the final Renewal Period if not terminated earlier pursuant to the preceding subsection (a) or pursuant to any early termination rights (breach, convenience or otherwise) set forth in the Agreement. The Initial Term, together with the Renewal Periods, is referred to herein as the “Term.”

In the event that a Proposer has any questions concerning this Solicitation: they should be submitted to the Solicitation Coordinator, Jieqi Wu via e-mail Jieqi.Wu@nycha.nyc.gov (c: Robert.Algozini@nycha.nyc.gov) no later than 2:00 PM EST, on May 1, 2020. The subject name of the e-mail must clearly denote the title of the Solicitation for which questions are being asked. All questions and answers will be shared with all the Proposers receiving this Solicitation by May 8, 2020. In order to be considered, each proposer must demonstrate experience in performing the same or similar scope of Services as those outlined in the referenced Scope of Work, Section II and the selected proposer must satisfy the minimum required qualifications as outlined in Sections V. The proposal should contain sufficient details to enable NYCHA to evaluate it in accordance with the criteria set forth in Section V; Evaluation Criteria of this Solicitation.

Proposer shall electronically upload a single .pdf containing its Proposal, which may not exceed 4G, into iSupplier. Instructions for registering for iSupplier can be found at less than http://www1.nyc.gov/site/nycha/business/isupplier-vendor-registration.page greater than . After Proposer registers for iSupplier, it typically takes 24 to 72 hours for Proposer’s iSupplier profile to be approved. It is Proposer’s sole responsibility to leave ample time to complete iSupplier registration and submit its Proposal through iSupplier before the Proposal Submission Deadline. NYCHA is not responsible for delays caused by technical difficulty or caused by any other occurrence. NYCHA will not accept Proposals via e-mail or facsimile. The submission of attachments containing embedded documents or proprietary file extensions is prohibited. Proposers should refer to section IV; Proposal Submission Procedure and Proposal Content Requirements of this Solicitation for details on the submission procedures and requirements. Each proposer is required to submit one (1) signed original; and also another copy in PDF format in a Flash Drive or in a CD, which all includes all items required by Section IV to NYCHA, Supply Management Procurement Dept., 90 Church St., 6th Floor.