VHP-FY24-0202 - Regulatory Member Experience Health Plan Surveys

Issuing agency:County of Santa Clara, CASee other Bids by this agency Issuing department:VALLEY HEALTH PLANSee other Bids by this department Bid Comments: The County of Santa Clara (County), dba Valley Health Plan (VHP) is seeking proposals from qualified vendors to provide member experience health plan surveys in accordance with regulatory requirements such as but not limited to the following: Consumer Assessment of Healthcare Providers & Systems (CAHPS) surveys Qualified Health Plan (QHP) surveys The Experience of Care and Behavioral Health Outcomes (ECHO) surveys California Timely Access Requirement (TAR) surveys This RFP may result in a single award. It is the County’s intent to award a contract with an initial term of two (2) years with an option for the County to renew for additional three (3) years, unless terminated earlier or otherwise amended. THIS RFP SOLICITATION REQUIRES ALL PROPOSALS TO BE SUBMITTED ELECTRONICALLY THROUGH PERISCOPE HOLDINGS. NO PAPER, EMAIL OR FAX SUBMISSIONS WILL BE ACCEPTED AND MAY BE DEEMED NONRESPONSIVE. Description: If you're submitting a Proposal in response to the RFP, upload by clicking on the "Place Offer" button within the corresponding line item. Contract duration:2 years Contract renewal:3 annual renewals Prices good for:1