Emergency Medical Services Surveys for Ambulance Transport

expired opportunity(Expired)
From: City of Palo Alto(City)
RFP186774

Basic Details

started - 14 Mar, 2023 (12 months ago)

Start Date

14 Mar, 2023 (12 months ago)
due - 03 Apr, 2023 (11 months ago)

Due Date

03 Apr, 2023 (11 months ago)
Bid Notification

Type

Bid Notification
RFP186774

Identifier

RFP186774
FIR Fire EMS

Customer / Agency

FIR Fire EMS
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Project Title Emergency Medical Services Surveys for Ambulance Transport Invitation # RFP186774 Bid Posting Date 03/14/2023 3:52 PM (PDT) Project Stage Bidding Bid Due Date 04/03/2023 3:00 PM (PDT) Response Format Electronic Project Type RFP (Request for Proposal) Response Types Cost File Response File Attachment A - Proposer's Information Form (required) Attachment D - Qualifications (required) Attachment E - Cost Proposal Format (required) Type of Award Lump Sum Categories 91800 - Consulting Services 99000 - Security, Fire, Safety, And Emergency Services (Including Disaster Document Recovery) License Requirements Department FIR Fire EMS Address 250 Hamilton Avenue Palo Alto, California 94546 County Alameda Bid Valid Liquidated Damages Estimated Bid Value Start/Delivery Date Project Duration 3-years Bid Bond Bid Bond 0.00% Payment Bond 0.00% Performance Bond 0.00% Pre-Bid Meeting Information Pre-Bid Meeting No Online Q&A Online Q&A Yes Q&A Deadline 03/27/2023 1:00 PM (PDT) Contact
Information Contact Info Ann Marie Romero 650-329-2460 AnnMarie.Romero@CityofPaloAlto.org Bids to AnnMarie.Romero@CityofPaloAlto.org Owner's Agent Ann Marie Romero Description Scope of Services The City is interested in a VENDOR with EMS Survey experience. City will consider size of benchmark clients to ensure a good comparison of results. VENDOR shall provide CITY a comprehensive program for surveying a patient’s overall satisfaction of emergency transport services (EMS) provided by the CITY. This process will include various key point questions provided by the VENDOR resulting in monthly results of overall EMS service performance. Patient satisfaction surveys will be processed, printed, and mailed out. Results will be received and processed by the VENDOR. Analyzed data will then be provided in monthly and annual reports. The CITY will provide VENDOR with the patient demographics for processing. The VENDOR will be responsible for processing, analyzing, and storing the data following all current HIPAA compliant guidelines. See Attachment - B Scope of Services Other Details Notes Special Notices Local Programs & Policies Place eBid

250 Hamilton Avenue Palo Alto, California 94546Location

Address: 250 Hamilton Avenue Palo Alto, California 94546

Country : United StatesState : California

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