Computer Equipment, Peripherals, Service

Apr 20, 2023, 2:50 PM MA 18P 23042000000000000143 State of Maine NEW Master Agreement Expiration Date: 02/28/25Effective Date: 04/20/23 Master Agreement Description: Computer Equipment, Software, and Related Services Buyer Information ext. Issuer Information Nancy Tan 207-458-6050 ext. nancy.tan@maine.gov Requestor Information Nancy Tan 207-458-6050 ext. nancy.tan@maine.gov Agreement Reporting Categories Authorized Departments ALL Vendor Information Vendor Line #: 1 Vendor ID Vendor Name VC1000037258 IMMIX TECHNOLOGY INC Alias/DBA Vendor Address Information 8444 W PARK DR MCLEAN, VA 22102 US Vendor Contact Information DocuSign Envelope ID: 676699EF-3DAC-4D8C-BA06-92DAA2FA1B82 MA 18P 23042000000000000143 Apr 20, 2023, 2:50 PM JINA DUBOSE 703-752-0610 ext. JINA_DUBOSE@IMMIXGROUP.COM Commodity Information Vendor

Line #: 1 Vendor Name: IMMIX TECHNOLOGY INC Commodity Line #: 1 Commodity Code: 20600 Commodity Description: Computer Equipment, Software, and Related Services Commodity Specifications: Commodity Extended Description: All delivery orders are subject to the (Texas DIR # DIR-TSO-4315) agreement attached and hereby incorporated into this contract. Quantity UOM Unit Price 0.00000 0.000000 Delivery Days Free On Board Contract Amount Service Start Date Service End Date 0.00 04/20/23 02/28/25 Catalog Name Discount 0.0000 % Discount Start Date Discount End Date Please see authorized signatures displayed on the next page DocuSign Envelope ID: 676699EF-3DAC-4D8C-BA06-92DAA2FA1B82 MA 18P 23042000000000000143 Apr 20, 2023, 2:50 PM Each signatory below represents that the person has the requisite authority to enter into this Contract. The parties sign and cause this Contract to be executed. State of Maine - Department of Administrative and Financial Services DateSignature David Morris, Acting Chief Procurement Officer Vendor Signature Date Print Representative Name and Title DocuSign Envelope ID: 676699EF-3DAC-4D8C-BA06-92DAA2FA1B82 Director of SalesKevin Giles 4/21/2023 5/2/2023 Kevin L. Giles Director of Sales 5/3/2023 Nicholas Marquis Interim CIO 5/3/2023 Advantage MA#: 23042000000000000143 STATE OF MAINE DEPARTMENT OF Agreement to Purchase Services THIS AGREEMENT, made this 20th day of April, 2023, is by and between the State of Maine, Department of Administrative and Financial Services, hereinafter called “Department,” and immix Technology, Inc, located 8444 Westpark Dr STE 200, Mclean VA, 22102 , hereinafter called “Provider”, for the period of 4/20/2023 to 2/28/25. The AdvantageME Vendor/Customer number of the Provider is VC1000037258 WITNESSETH, that for and in consideration of the payments and agreements hereinafter mentioned, to be made and performed by the Department, the Provider hereby agrees with the Department to furnish all qualified personnel, facilities, materials and services and in consultation with the Department, to perform the services, study or projects described in Rider A, and under the terms of this Agreement. The following riders are hereby incorporated into this Agreement and made part of it by reference: Rider A - Specifications of Work to be Performed Rider B - Payment and Other Provisions Rider C – Exceptions to Rider B Rider G – Identification of Country in Which Contracted Work will be Performed Appendix A - Texas DIR # DIR-TSO-4315 Contract Appendix B – Reseller Vendor Contact List Appendix C – Price Index IN WITNESS WHEREOF, the Department and the Provider, by their representatives duly authorized, have executed this agreement in one original copy. Provider: immixTechnology, Inc By: Kevin Giles, Sales Director Date: And Department of Administrative and Financial Services Office of Information Technology By: Nicholas Marquis, Interim Chief Information Officer Date: Total Agreement Amount $0 Department of Administrative and Financial Services Procurement Services By: David Morris, Acting Chief Procurement Officer Date: DocuSign Envelope ID: 676699EF-3DAC-4D8C-BA06-92DAA2FA1B82 5/2/2023 5/3/2023 5/3/2023 RIDER A SPECIFICATIONS OF WORK TO BE PERFORMED This master agreement provides IT Products and Services through the participating resellers for securing IT needs to aid in a variety of information technology projects. This agreement and all delivery orders are also subject to the (Texas DIR # DIR-TSO-4315) agreement attached and hereby incorporated into this contract. The contract may be used by State of Maine agencies, Courts, Legislature, Boards and Commissions, quasi-state governmental entities, the University and Community College System and political subdivisions located in the State of Maine with the prior approval of the contract Administrator. The following process shall be used: The state will notify at least three participating reseller identified in Appendix B – Reseller Vendor Contact List, when product(s) or services are needed. Each provider will be given a mini-bid form describing the product and/or services and timetable needed and asked to respond within a specific timeframe with information on cost of product and/or statement of work for services. Prices should align with Appendix C - Price Index. Selected reseller’s delivery order will need to include IT Polices: ACCESSIBILITY All IT products must be accessible to persons with disabilities, and must comply with State Accessibility Policy and Standards and the Americans with Disabilities Act. All IT applications must comply with the Digital Accessibility Policy (https://www.maine.gov/oit/sites/maine.gov.oit/files/inline- files/DigitalAccessibilityPolicy.pdf ). All IT applications and content delivered through web browsers must comply with the State Web Standards (https://www.maine.gov/oit/sites/maine.gov.oit/files/inline-files/WebStandards.pdf) and the Digital Accessibility Policy. STATE IT POLICIES All IT products and services delivered as part of this Agreement must conform to the State IT Policies, Standards, and Procedures (https://www.maine.gov/oit/policies-standards) effective at the time this Agreement is executed This agreement will expire on February 28th, 2025 and does not include any renewals. DocuSign Envelope ID: 676699EF-3DAC-4D8C-BA06-92DAA2FA1B82 https://www.maine.gov/oit/sites/maine.gov.oit/files/inline-files/DigitalAccessibilityPolicy.pdf https://www.maine.gov/oit/sites/maine.gov.oit/files/inline-files/DigitalAccessibilityPolicy.pdf https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.maine.gov%2Foit%2Fsites%2Fmaine.gov.oit%2Ffiles%2Finline-files%2FWebStandards.pdf&data=05%7C01%7CKathleen.Gibbons%40maine.gov%7C4bfd9a5e7b85466523e908da5452ca4b%7C413fa8ab207d4b629bcdea1a8f2f864e%7C0%7C0%7C637915011819804935%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=zpARMaKQe48CFxZSH0vysggCfWRaCiWWOm3Mi9RvHIY%3D&reserved=0 https://www.maine.gov/oit/policies-standards AGREEMENT TO PURCHASE SERVICES (BP54-IT) RIDER B METHOD OF PAYMENT AND OTHER PROVISIONS 1. INDEPENDENT CAPACITY In the performance of this Agreement, the Provider shall act in the capacity of an independent contractor and not as an employee or agent of the State. 2. AGREEMENT ADMINISTRATOR The Agreement Administrator is the Department's representative for this Agreement. S/he is the single authority to act on behalf of the Department for this Agreement. S/he shall approve all invoices for payment. S/he shall make decisions on all claims of the Provider. The Provider shall address all contract correspondence and invoices to the Agreement Administrator. The following person is the Agreement Administrator for this Agreement: Name: Brian Oliver Title: Deputy Director, Network Services Address: Telephone: (207) 592-1776 E-mail address: Brian.K.Oliver@Maine.Gov The following individual is designated as the Program Administrator for this Agreement and shall be responsible for oversight of the programmatic aspects of this Agreement. All project status reports, day to day operational issues and project program material and issues shall be directed to this individual. Name: Brian Oliver Title: Deputy Director, Network Services Address: Telephone: (207) 592-1776 E-mail address: Brian.K.Oliver@Maine.Gov 3. CHANGES IN THE WORK The Department may order changes in the work, the Agreement Amount being adjusted accordingly. Any monetary adjustment or any substantive change in the work shall be in the form of an amendment signed by both parties and approved by the State Purchases Review Committee. Said amendment must be effective prior to the execution of the changed work. 4. SUBCONTRACTORS The Provider may not enter into any subcontract for the work to be performed under this Agreement without the express written consent of the Department. This provision shall not apply to contracts of employment between the Provider and its employees. The Provider is solely responsible for the performance of work under this Agreement. The approval of the Department for the Provider to subcontract for work under this Agreement shall not relieve the Provider in any way of its responsibility for performance of the work. All Subcontractors shall be bound by the terms and conditions set forth in this Agreement. The Provider shall give the State immediate notice in writing of any legal action or suit filed, and prompt notice of any claim made against the Provider by any Subcontractor, which may result in litigation related in any way to this Agreement, or which may affect the performance of duties under this Agreement. The Provider shall indemnify and hold harmless the Department from and against any such claim, loss, damage, or liability as set forth in Section 16, State held Harmless. 5. SUBLETTING, ASSIGNMENT OR TRANSFER The Provider shall not sublet, sell, transfer, assign, or otherwise dispose of this Agreement, or any portion thereof, or of its right, title, or interest therein, DocuSign Envelope ID: 676699EF-3DAC-4D8C-BA06-92DAA2FA1B82 mailto:Brian.K.Oliver@maine.gov mailto:Brian.K.Oliver@maine.gov AGREEMENT TO PURCHASE SERVICES (BP54-IT) without the written approval of the Department. Such approval shall not in any case relieve the Provider of its responsibility for performance of work under this Agreement. 6. EQUAL EMPLOYMENT OPPORTUNITY During the performance of this Agreement, the Provider certifies as follows: 1. The Provider shall not discriminate against any employee or applicant for employment relating to this Agreement because of race, color, religious creed, sex, national origin, ancestry, age, physical or mental disability, or sexual orientation, unless related to a bona fide occupational qualification. The Provider shall take affirmative action to ensure that applicants are employed, and employees are treated during employment, without regard to their race, color, religion, sex, age, national origin, physical or mental disability, or sexual orientation. Such action shall include but not be limited to the following: employment, upgrading, demotions, or transfers; recruitment or recruitment advertising; layoffs or terminations; rates of pay or other forms of compensation; and selection for training including apprenticeship. The Provider agrees to post in conspicuous places, available to employees and applicants for employment, notices setting forth the provisions of this nondiscrimination clause. 2. The Provider shall, in all solicitations or advertising for employees placed by, or on behalf of, the Provider, relating to this Agreement, state that all qualified applicants shall receive consideration for employment without regard to race, color, religious creed, sex, national origin, ancestry, age, physical or mental disability, or sexual orientation. 3. The Provider shall send to each labor union, or representative of the workers, with which it has a collective bargaining agreement, or other agreement or understanding, whereby it is furnished with labor for the performance of this Agreement, a notice to be provided by the contracting agency, advising the said labor union or workers' representative of the Provider's commitment under this section, and shall post copies of the notice in conspicuous places, available to employees and applicants for employment. 4. The Provider shall inform the contracting Department’s Equal Employment Opportunity Coordinator of any discrimination complaints brought to an external regulatory body (Maine Human Rights Commission, EEOC, Office of Civil Rights, etc.) against itself by any individual, as well as any lawsuit regarding alleged discriminatory practice. 5. The Provider shall comply with all aspects of the Americans with Disabilities Act (ADA) in employment, and in the provision of service, to include accessibility and reasonable accommodations for employees and clients. 6. Contractors and Subcontractors with contracts in excess of $50,000 shall also pursue in good faith affirmative action programs. 7. The Provider shall cause the foregoing provisions to be inserted in any subcontract for any work covered by this Agreement so that such provisions shall be binding upon each Subcontractor, provided that the foregoing provisions shall not apply to contracts or subcontracts for standard commercial supplies or raw materials. DocuSign Envelope ID: 676699EF-3DAC-4D8C-BA06-92DAA2FA1B82 AGREEMENT TO PURCHASE SERVICES (BP54-IT) 7. EMPLOYMENT AND PERSONNEL The Provider shall not engage any person in the employ of any State Department or Agency in a position that would constitute a violation of 5 MRSA § 18 or 17 MRSA § 3104. The Provider shall not engage on a full-time, part-time, or any other basis, during the period of this Agreement, any personnel who are, or have been, at any time during the period of this Agreement, in the employ of any State Department or Agency, except regularly retired employees, without the written consent of the State Purchases Review Committee. Further, the Provider shall not engage on this project on a full-time, part-time, or any other basis, during the period of this Agreement, any retired employee of the Department, who has not been retired for at least one year, without the written consent of the State Purchases Review Committee. The Provider shall cause the foregoing provisions to be inserted in any subcontract for any work covered by this Agreement, so that such provisions shall be binding upon each Subcontractor, provided that the foregoing provisions shall not apply to contracts or subcontracts for standard commercial supplies or raw materials. 8. STATE EMPLOYEES NOT TO BENEFIT No individual employed by the State at the time this Agreement is executed, or any time thereafter, shall be admitted to any share or part of this Agreement, or to any benefit that might arise there from, directly or indirectly, that would constitute a violation of 5 MRSA § 18 or 17 MRSA § 3104. No other individual employed by the State at the time this Agreement is executed, or any time thereafter, shall be admitted to any share or part of this Agreement, or to any benefit that might arise there from, directly or indirectly, due to his employment by, or financial interest in, the Provider, or any affiliate of the Provider, without the written consent of the State Purchases Review Committee. The Provider shall cause the foregoing provisions to be inserted in any subcontract for any work covered by this Agreement so that such provisions shall be binding upon each Subcontractor, provided that the foregoing provisions shall not apply to contracts or subcontracts for standard commercial supplies or raw materials. 9. NO SOLICITATION The Provider certifies that it has not employed or contracted with any company or person, other than for assistance with the normal study and preparation of a proposal, to solicit or secure this Agreement, and that it has not paid, or agreed to pay, any company or person, other than a bona fide employee working solely for the Provider, any fee, commission, percentage, brokerage fee, gifts, or any other consideration, contingent upon, or resulting from, the award of this Agreement. For breach or violation of this provision, the Department shall have the right to terminate this Agreement without liability or, at its discretion, to otherwise recover the full amount of such fee, commission, percentage, brokerage fee, gift, or contingent fee. 10. ACCOUNTING, RECORDS, AND AUDIT 1. The Provider shall maintain all books, documents, payrolls, papers, accounting records, and other evidence pertaining to this Agreement, including interim reports and working papers, and make such materials available at its offices at all reasonable times during the period of this Agreement, and for a period of five (5) years following termination or expiration of the Agreement. If any litigation, claim or audit is started before the expiration of the 5-year period, the records must be retained until all litigation, claims or audit findings involving the agreement have been resolved. 2. Unless the Department specifies in writing a shorter period of time, the Provider agrees to preserve and make available all documents and records pertaining to this Agreement for a period of five (5) years from the date of termination of this Agreement. 3. Records involving matters in litigation shall be kept for one year following the termination of litigation, including all appeals. DocuSign Envelope ID: 676699EF-3DAC-4D8C-BA06-92DAA2FA1B82 AGREEMENT TO PURCHASE SERVICES (BP54-IT) 4. Authorized Federal and State representatives shall have access to, and the right to examine, all pertinent documents and records during the five-year post-Agreement period. During the five-year post- Agreement period, delivery of, and access to, all pertinent documents and records will be at no cost to the Department. 5. The Provider shall be liable for any State or Federal audit exceptions, if applicable, that arise out of any action, inaction, or negligence by the Provider. In the event of an audit exception for which the Provider is liable, the Provider shall have thirty (30) days to remedy that exception. If the Provider fails to remedy that exception within this time period, the Provider shall immediately return to the Department all payments made under this Agreement which have been disallowed in the audit exception. 6. Authorized State and Federal representatives shall at all reasonable times have the right to enter the premises, or such other places, where duties under this Agreement are being performed, to inspect, monitor, or otherwise evaluate, the work being performed. All inspections and evaluations shall be performed in such a manner that will not compromise the work unreasonably. 7. ACCESS TO PUBLIC RECORDS As a condition of accepting a contract for services under this section, a contractor must agree to treat all records, other than proprietary information, relating to personal services work performed under the contract as public records under the freedom of access laws to the same extent as if the work were performed directly by the department or agency. For the purposes of this subsection, "proprietary information" means information that is a trade secret or commercial or financial information, the disclosure of which would impair the competitive position of the contractor and would make available information not otherwise publicly available. Information relating to wages and benefits of the employees performing the personal services work under the contract and information concerning employee and contract oversight and accountability procedures and systems are not proprietary information. The Provider shall maintain all books, documents, payrolls, papers, accounting records and other evidence pertaining to this Agreement and make such materials available at its offices at all reasonable times during the period of this Agreement and for such subsequent period as specified under Maine Uniform Accounting and Auditing Practices for Community Agencies (MAAP) rules. The Provider shall allow inspection of pertinent documents by the Department or any authorized representative of the State of Maine or Federal Government, and shall furnish copies thereof, if requested. This subsection applies to contracts, contract extensions and contract amendments executed on or after October 1, 2009. 11. TERMINATION The performance of work under this Agreement may be terminated by the Department in whole or in part, whenever, for any reason the Agreement Administrator shall determine that such termination is in the best interests of the Department. Any such termination shall be effected by the delivery to the Provider of a Notice of Termination specifying the extent to which the performance of work under this Agreement is terminated, and the date on which such termination becomes effective. The Agreement shall be equitably adjusted to compensate for such termination and modified accordingly. Upon receipt of the Notice of Termination, the Provider shall: 1. Stop work under this Agreement on the date and to the extent specified in the Notice of Termination; DocuSign Envelope ID: 676699EF-3DAC-4D8C-BA06-92DAA2FA1B82 AGREEMENT TO PURCHASE SERVICES (BP54-IT) 2. Take such action as may be necessary, or as the Agreement Administrator may direct, for the protection and preservation of the property, information, and data related to this Agreement, which is in the possession of the Provider, and in which the Department has, or may acquire, an interest; 3. Terminate all orders to the extent that they relate to the performance of the work terminated by the Notice of Termination; 4. Assign to the Department in the manner, and to the extent directed by the Agreement Administrator, all of the rights, titles, and interests of the Provider under the orders so terminated, in which case the Department shall have the right, at its discretion, to settle or pay any or all claims arising out of the termination of such orders; 5. With the approval of the Agreement Administrator, settle all outstanding liabilities and claims, arising out of such termination of orders, the cost of which would be reimbursable in whole or in part, in accordance with the provisions of this Agreement; 6. Transfer title to the Department (to the extent that title has not already been transferred) and deliver in the manner, at the times, and to the extent directed by the Agreement Administrator, equipment and products purchased pursuant to this Agreement, and all files, source code, data manuals, or other documentation, in any form, that relate to all the work completed, or in progress, prior to the Notice of Termination; 7. Complete the performance of such part of the work as shall not have been terminated by the Notice of Termination; and 8. Proceed immediately with the performance of the preceding obligations, notwithstanding any delay in determining or adjusting the amount of any compensation under this section. Notwithstanding the above, nothing herein shall limit the right of the Department to pursue any other legal remedies against the Provider. 12. GOVERNMENTAL REQUIREMENTS The Provider shall comply with all applicable governmental ordinances, laws, and regulations. 13. GOVERNING LAW This Agreement shall be governed by, interpreted, and enforced in accordance with the laws, statutes, and regulations of the State of Maine, without regard to conflicts of law provisions. The provisions of the United Nations Convention on Contracts for the International Sale of Goods and of the Uniform Computer Information Transactions Act shall not apply to this Agreement. Any legal proceeding against the Department regarding this Agreement shall be brought in the State of Maine in a court of competent jurisdiction. 14. STATE HELD HARMLESS The Provider shall indemnify and hold harmless the Department and its officers, agents, and employees from and against any and all claims, liabilities, and costs, including reasonable attorney fees, for any or all injuries to persons or property or claims for money damages, including claims for violation of intellectual property rights, arising from the negligent acts or omissions of the Provider, its employees or agents, officers or Subcontractors in the performance of work under this Agreement; provided, however, the Provider shall not be liable for claims arising out of the negligent acts or omissions of the Department, or for actions taken in reasonable reliance on written instructions of the Department. DocuSign Envelope ID: 676699EF-3DAC-4D8C-BA06-92DAA2FA1B82 AGREEMENT TO PURCHASE SERVICES (BP54-IT) 15. LIMITATION OF LIABILITY The Provider’s liability to the Department, for damages sustained by the Department, as the result of Provider’s default, or acts, or omissions, in the performance of work under this Agreement, whether such damages arise out of breach, negligence, misrepresentation, or otherwise, shall be the greater of any actual direct damages, up to the limits of the insurance required herein, or three times the value of the Product or Service that is the subject of this Agreement, up to a maximum of $25,000,000, but not less than $400,000. For instance, if this Agreement is valued at $15,000,000, then the Provider's liability is up to $25,000,000. But if this Agreement is valued at $100,000, then the Provider's liability is no greater than $400,000. Notwithstanding the above, Provider shall not be liable to the Department for any indirect or consequential damages not covered by any of the insurances required herein. 16. NOTICE OF CLAIMS The Provider shall give the Agreement Administrator immediate notice in writing of any legal action or suit filed related in any way to this Agreement, or which may affect the performance of duties under this Agreement, and prompt notice of any claim made against the Provider by any Subcontractor, which may result in litigation related in any way to this Agreement, or which may affect the performance of duties under this Agreement. 17. APPROVAL This Agreement must be approved by the State Controller and the State Purchases Review Committee before it can be considered a valid enforceable document. 18. INSURANCE REQUIREMENTS The Provider shall procure and maintain insurance against claims for injuries to persons, or damages to property, which may arise from, or in connection to, the fulfillment of this Agreement, by the Provider, its agents, representatives, employees, or Subcontractors. The insurance shall be secured by the Provider, at the Provider’s expense, and maintained in force, at all times during the term of this Agreement, and, for any claims-made (as opposed to occurrence-based) policy(ies), for a period of not less than two (2) years thereafter. 1. Minimum Coverage 1. Errors & Omissions, or Professional Liability Insurance, or Insurance by any other name, covering the following: A) All acts, errors, omissions, negligence, infringement of intellectual property (except patent and trade secret) in an amount not less than $1,000,000 per occurrence, and as an annual aggregate; B) Network security and privacy risks, including, but not limited to, unauthorized access, failure of security, breach of privacy, wrongful disclosure, collection, or other negligence in the handling of confidential information, related regulatory defense, and penalties in an amount not less than $1,000,000 per occurrence, and as an annual aggregate; C) Data breach expenses, in an amount not less than (see NOTE below and insert the appropriate limit based upon the number of Personally Identifiable Information records) $ (Amount will vary based on given purchase order and correlate with the amount of PII see table below), and payable, whether incurred by the Department or the Provider; for and on behalf of the Department, including, but not limited to: DocuSign Envelope ID: 676699EF-3DAC-4D8C-BA06-92DAA2FA1B82 AGREEMENT TO PURCHASE SERVICES (BP54-IT) C.1) Consumer notification, whether or not required by law; C.2) Forensic investigations; C.3) Public relations and crisis management fees; and C.4) Credit or identity monitoring, or similar remediation services. The policy shall affirm coverage for contingent bodily injury and property damage arising from the failure of the Provider’s technology services, or an error, or omission, in the content of, and information from, the Provider. If a sub-limit applies to any element of the coverage, the certificate of insurance must specify the coverage section and the amount of the sub-limit. NOTE: Personally-Identifiable Information (PII) is information that can be used to identify a single person, such as name, social security number, date and place of birth, mother's maiden name, driver's license, biometrics, etc. Maine State law also has a more specific definition in 10 M.R.S. §1347(6). The Data Breach component of the Insurance (per occurrence) is pegged to the number of PII records that are the subject of this Agreement. Number of PII Records Insurance per Occurrence 1 through 3,000 $400,000 3,001 through 100,000 $1,000,000 100,001 through 1,000,000 $5,000,000 Greater than 1,000,000 $10,000,000 2. Workers’ Compensation and employer’s liability, as required by law; 3. Property (including contents coverage for all records maintained pursuant to this Agreement): $1,000,000 per occurrence; 4. Automotive Liability of not less than $400,000 per occurrence single limit if the Provider will use vehicles to fulfill the contract; 5. Crime, in an amount not less than $(Amount will vary and will be equivalent to the total cost of the given delivery order), (The total monetary amount potentially at risk due to this contract; or Cash Currency and Negotiable Securities actually entrusted to this Provider); and 6. Business Interruption, in an amount that would allow the Provider to maintain operations in the event of a Property loss. 2. Other Provisions Unless explicitly waived by the Department, the insurance policies shall contain, or be endorsed to contain, the following provisions: 1. The Provider’s insurance coverage shall be the primary and contributory. Any insurance or self-insurance maintained by the Department for its officers, agents, and employees shall be in excess of the Provider's insurance and shall not contribute to it. DocuSign Envelope ID: 676699EF-3DAC-4D8C-BA06-92DAA2FA1B82 AGREEMENT TO PURCHASE SERVICES (BP54-IT) 2. The Provider's insurance shall apply separately to each insured against whom claim is made or suit is brought, except with respect to the limits of the insurer's liability. 3. The Provider shall furnish the Department with certificates of insurance, and with those endorsements, if any, affecting coverage, required by these Insurance Requirements. The certificates and endorsements for each insurance policy are to be signed by a person authorized by the insurer to bind coverage on its behalf. All certificates and endorsements are to be received and approved by the Department before this Agreement commences. The Department reserves the right to require complete, certified copies of all required insurance policies at any time. 4. All policies should contain a revised cancellation clause allowing thirty (30) days notice to the Department in the event of cancellation for any reason, including nonpayment. 5. The Department will not grant the Provider, or any sub-contractor of the Provider, “Additional Insured” status and the Department will not grant any Provider a “Waiver of Subrogation”. 19. NON-APPROPRIATION Notwithstanding any other provision of this Agreement, if the Department does not receive sufficient funds to pay for the work to be performed under this Agreement, if funds are de- appropriated, or if the State does not receive legal authority to expend funds from the Maine State Legislature or Maine courts, then the State is not obligated to make payment under this Agreement. 20. SEVERABILITY The invalidity or unenforceability of any particular provision, or part thereof, of this Agreement shall not affect the remainder of said provision, or any other provisions, and this Agreement shall be construed in all respects as if such invalid or unenforceable provision or part thereof had been omitted. 21. INTEGRATION All terms of this Agreement are to be interpreted in such a way as to be consistent at all times with the terms of Appendix A, Rider B (except for expressed exceptions to Rider B included in Rider C), followed in precedence by, Rider A, Rider G, Appendix B, then Appendix C. 22. FORCE MAJEURE Either party may be excused from the performance of an obligation under this Agreement in the event that performance of that obligation by a party is prevented by an act of God, act of war, riot, fire, explosion, flood, or other catastrophe, sabotage, severe shortage of fuel, power or raw materials, change in law, court order, national defense requirement, strike or labor dispute, provided that any such event, and the delay caused thereby, is beyond the control of, and could not reasonably be avoided by that party. Upon the occurrence of an event of force majeure, the time period for performance of the obligation excused under this section shall be extended by the period of the excused delay, together with a reasonable period, to reinstate compliance with the terms of this Agreement. 23. SET-OFF RIGHTS The State shall have all of its common law, equitable, and statutory rights of set- off. These rights shall include, but not be limited to, the State’s option to withhold for the purposes of set-off any monies due to the Provider under this Agreement, up to any amounts due and owing to the State with regard to this Agreement, any other Agreement with any State department or agency, including any Agreement for a term commencing prior to the term of this Agreement, plus any amounts due and owing to the State for any other reason including, without limitation, tax delinquencies, fee delinquencies, or monetary penalties relative thereto. The State shall exercise its set-off rights in accordance with normal State practices including, in cases of set-off pursuant to an audit, the finalization of such audit by the State agency, its representatives, or the State Controller. DocuSign Envelope ID: 676699EF-3DAC-4D8C-BA06-92DAA2FA1B82 AGREEMENT TO PURCHASE SERVICES (BP54-IT) 24. INTERPRETATION OF THE AGREEMENT 1. Reliance on Policy Determinations The Department shall determine all program policy. The Provider may, from time to time, request the Department to make policy determinations, or to issue operating guidelines required for the proper performance of this Agreement, and the Agreement Administrator shall respond in writing in a timely manner. The Provider shall be entitled to rely upon, and act in accordance with, such written policy determinations and operating guidelines, unless subsequently amended, modified, or changed in writing by the Department, and shall incur no liability in doing so unless the Provider acts negligently, maliciously, fraudulently, or in bad faith. Nothing contained in this Agreement, or in any agreement, determination, operating guideline, or other communication from the Department shall relieve the Provider of its obligation to keep itself informed of applicable State and Federal laws, regulations, policies, procedure, and guidelines, to be in complete compliance and conformity therewith. 2. Titles Not Controlling Titles of sections and paragraphs used in this Agreement are for the purpose of facilitating ease of reference only and shall not be construed to imply a contractual construction of the language. 3. No Rule of Construction This is a negotiated Agreement and no rule of construction shall apply that construes ambiguous or unclear language in favor of or against any party. 25. PERIOD OF WORK Work under this Agreement shall begin no sooner than the date on which this Agreement has been fully executed by the parties and approved by the Controller and the State Purchases Review Committee. Unless terminated earlier, this Agreement shall expire on the date set out on the first page of this Agreement, or at the completion and acceptance of all specified tasks, and delivery of all contracted products and services as defined in this Agreement, including performance of any warranty and/or maintenance agreements, whichever is the later date. 26. NOTICES All notices under this Agreement shall be deemed duly given: 1) upon delivery, if delivered by hand against receipt, or 2) five (5) business days following posting, if sent by registered or certified mail, return receipt requested. Either party may change its address for notification purposes by giving written notice of the change and setting forth the new address and an effective date. 27. ADVERTISING AND PUBLICATIONS The Provider shall not publish any statement, news release, or advertisement pertaining to this Agreement without the prior written approval of the Agreement Administrator. Should this Agreement be funded, in whole or in part, by Federal funds, then in compliance with the Steven’s Amendment, it will be clearly stated when issuing statements, press releases, requests for proposals, bid solicitations, and other documents: (1) the percentage of the total cost that was financed with Federal moneys; and (2) the dollar amount of Federal funds. 28. CONFLICT OF INTEREST The Provider certifies that it presently has no interest and shall not acquire any interest which would conflict in any manner or degree with the performance of its services hereunder. The Provider further certifies that in the performance of this Agreement, no person having any such known interests shall be employed. DocuSign Envelope ID: 676699EF-3DAC-4D8C-BA06-92DAA2FA1B82 AGREEMENT TO PURCHASE SERVICES (BP54-IT) 29. LOBBYING 1. Public Funds No Federal or State-appropriated funds shall be expended by the Provider for influencing, or attempting to influence, an officer or employee of any agency, a member of Congress or State Legislature, an officer or employee of Congress or State Legislature, or an employee of a member of Congress or State Legislature, in connection with any of the following covered actions: the awarding of any agreement; the making of any grant; the entering into of any cooperative agreement; or the extension, continuation, renewal, amendment, or modification of any agreement, grant, or cooperative agreement. Signing this Agreement fulfills the requirement that Providers receiving over $100,000 in Federal or State funds file with the Department on this provision. 2. Federal Certification Section 1352 of Title 31 of the US Code requires that funds appropriated to a Federal agency be subject to a requirement that any Federal Provider or grantee (such as the Department) certifies that no Federal funds will be used to lobby or influence a Federal officer or member of Congress. The certification the Department has been required to sign provides that the language of this certification shall be included in the award documents for all sub-awards at all tiers (including sub-agreements, sub- grants, and contracts under grants, loans, and cooperative agreements) and that all sub-recipients shall verify and disclose accordingly. The certification also requires the completion of Federal lobbying reports and the imposition of a civil penalty of $10,000 to $100,000 for failing to make a required report. As a sub-recipient, the Provider understands and agrees to the Federal requirements for certification and disclosure. 3. Other Funds If any non-Federal or State funds have been or will be paid to any person in connection with any of the covered actions in this section, the Provider shall complete and submit a “Disclosure of Lobbying Activities” form to the Department. 30. PROVIDER PERSONNEL 1. The parties recognize that the primary value of the Provider to the Department derives directly from its Key Personnel assigned in the performance of this Agreement. Key Personnel are deemed to be those individuals whose résumés were offered by the Provider in the Proposal. Therefore, the parties agree that said Key Personnel shall be assigned in accordance with the time frames in the most recent mutually agreed upon project schedule and work plan, and that no re-deployment or replacement of any Key Personnel may be made without the prior written consent of the Agreement Administrator. Replacement of such personnel, if approved, shall be with personnel of equal or greater abilities and qualifications. 2. The Department shall retain the right to reject any of the Provider's employees whose abilities and qualifications, in the Department's judgment, are not appropriate for the performance of this Agreement. In considering the Provider's employees' abilities and qualifications, the Department shall act reasonably and in good faith. 3. During the course of this Agreement, the Department reserves the right to require the Provider to reassign or otherwise remove any of its employees found unacceptable by the Department. In considering the Provider's employees' acceptability, the Department shall act reasonably and in good faith. DocuSign Envelope ID: 676699EF-3DAC-4D8C-BA06-92DAA2FA1B82 AGREEMENT TO PURCHASE SERVICES (BP54-IT) 4. In signing this Agreement, the Provider certifies to the best of its knowledge and belief that it, and all persons associated with this Agreement, including any Subcontractors, including persons or corporations who have critical influence on or control over this Agreement, are not presently debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from participation by any Federal or State department or agency. 5. During the course of this Agreement, the Department reserves the right to require a background check on any of the Provider’s personnel (employees and Subcontractors) that are in any way involved in the performance of this Agreement. 31. STATE PROPERTY The Provider shall be responsible for the proper custody and care of any Department or State owned property furnished for the Provider's use in connection with the performance of this Agreement, and the Provider will reimburse the Department for its loss or damage, normal wear and tear excepted. 32. PATENT, COPYRIGHT, AND OTHER PROPRIETARY RIGHTS The Provider may not publish or copyright any data without the prior approval of the Department. The State and the Federal Government, if applicable, shall have the right to publish, duplicate, use, and disclose all such data in any manner, and for any purpose whatsoever, and may authorize others to do so. 33. PRODUCT WARRANTY The Provider expressly warrants its products and services for one full year from their final written acceptance by the Department. The responsibility of the Provider with respect to this warranty is limited to correcting deficiencies in any deliverable using all the diligence and dispatch at its command, at no additional cost to the Department. The Provider is also responsible for correcting and/or updating any documentation affected by any operational support performed under this warranty provision. 34. OPPORTUNITY TO CURE The Agreement Administrator may notify the Provider in writing about the Department’s concerns regarding the quality or timeliness of a deliverable. Within five (5) business days of receipt of such a notice, the Provider shall submit a corrective action plan, which may include the commitment of additional Provider resources, to remedy the deliverable to the satisfaction of the Agreement Administrator, without affecting other project schedules. The Department's exercise of its rights under this provision shall not be construed as a waiver of the Department's right to terminate this Agreement pursuant to Section 13, Termination. 35. COVER If, in the reasonable judgment of the Agreement Administrator, a breach or default by the Provider is not so substantial as to require termination, and reasonable efforts to induce the Provider to cure the breach or default are unavailing, and the breach or default is capable of being cured by the Department or by another contractor without unduly interfering with the continued performance by the Provider, then the Department may provide or procure the services necessary to cure the breach or default, in which event the Department shall withhold from future payments to the Provider the reasonable costs of such services. DocuSign Envelope ID: 676699EF-3DAC-4D8C-BA06-92DAA2FA1B82 AGREEMENT TO PURCHASE SERVICES (BP54-IT) 36. CONFIDENTIALITY 1. All materials and information given to the Provider by the Department, or acquired by the Provider on behalf of the Department, whether in verbal, written, electronic, or any other format, shall be regarded as confidential information. 2. In conformance with applicable Federal and State statutes, regulations, and ethical standards, the Provider and the Department shall take all necessary steps to protect confidential information regarding all persons served by the Department, including the proper care, custody, use, and preservation of records, papers, files, communications, and any such items that may reveal confidential information about persons served by the Department, or whose information is utilized in order to accomplish the purposes of this Agreement. 3. In the event of a breach of this confidentiality provision, the Provider shall notify the Agreement Administrator immediately. 4. The Provider shall comply with the Maine Public Law, Title 10, Chapter 210-B (Notice of Risk to Personal Data Act). 37. PRICE PROTECTION 1. The Provider shall ensure that all prices, terms, and warranties included in this Agreement are comparable to, or better than, the equivalent terms being offered by the Provider to any present customer meeting the same qualifications or requirements as the Department. If, during the term of this Agreement, the Provider enters into agreement(s) that provide more favorable terms to other comparable customer(s), the Provider shall provide the same terms to the Department. 2. If Federal funding is used for the acquisition of products and/or services under this Agreement, interest cannot be paid under any installment purchase or lease-purchase agreement entered into as a part of this Agreement. 38. IRREVOCABLE LETTER OF CREDIT In order to assure the Provider’s faithful adherence to the terms and conditions of this Agreement, the Provider shall submit an irrevocable letter of credit, acceptable to the Department, that is payable on demand. This letter of credit will be procured at the expense of the Provider, naming the Department as the beneficiary, in the entire Agreement amount. In lieu of this requirement, the Department will accept a commitment letter from a recognized financial institution or investment fund stating that the Provider has sufficient capital to fund the obligations, and has legally committed such capital to fund the obligations, in accordance with this Agreement. The letter of credit, or the equivalent commitment letter, shall specifically refer to this Agreement, and shall bind the parties to all the terms and conditions of this Agreement. The Provider shall have fifteen (15) calendar days from the date of execution of this Agreement to furnish the letter of credit or the equivalent commitment letter. Should the Provider fail to comply with this section, then the Department shall have the right to terminate this Agreement without liability. 46. ENTIRE AGREEMENT This document contains the entire Agreement of the parties, and neither party shall be bound by any statement or representation not contained herein. No waiver shall be deemed to have been made by any of the parties unless expressed in writing and signed by the waiving party. The parties expressly agree that they shall not assert in any action relating to this Agreement that any implied waiver occurred between the parties which is not expressed in writing. The failure of any party to insist in any one or more instances upon strict performance of any of the terms or provisions of this Agreement, or to exercise an DocuSign Envelope ID: 676699EF-3DAC-4D8C-BA06-92DAA2FA1B82 AGREEMENT TO PURCHASE SERVICES (BP54-IT) option or election under this Agreement, shall not be construed as a waiver or relinquishment for the future of such terms, provisions, option, or election, but the same shall continue in full force and effect. Use of one remedy shall not waive the Department’s right to use other remedies. Failure of the Department to use a particular remedy for any breach shall not be deemed as a waiver for any subsequent breach. No waiver by any party of any one or more of its rights or remedies under this Agreement shall be deemed to be a waiver of any prior or subsequent rights or remedies under this Agreement. DocuSign Envelope ID: 676699EF-3DAC-4D8C-BA06-92DAA2FA1B82 RIDER C EXCEPTIONS TO RIDER B 1. Section 4, SUBCONTRACTORS, is amended by deleting the first sentence and replacing it with the following: To the extent applicable, Provider may not enter into any subcontract for the work to be performed under this Agreement without the express written consent of the Department. All Subcontractors shall be bound by the terms and conditions set forth in this Agreement. The Provider shall give the State prompt notice in writing of any legal action or suit filed, and prompt notice of any claim made against the Provider by any Subcontractor, which may result in litigation related in any way to this Agreement, or which may affect the performance of duties under this Agreement. The Provider shall indemnify and hold harmless the Department from and against any such claim, loss, damage, or liability as set forth in Section 16, State held Harmless. 2. Section 6, EQUAL EMPLOYMENT OPPORTUNITY, is deleted and replaced with the following: Provider shall comply with the Maine Code of Fair Practices and Affirmative Action, 5 M.R.S. § 784 (2). 3. Section 10, ACCOUNTING, RECORDS, AND AUDIT, is amended by deleting the first paragraph and replacing it with the following: 1. The Provider shall maintain all books, documents, payrolls, papers, accounting records, and other evidence pertaining to this Agreement, including interim reports and working papers, and make such materials available at its offices at all reasonable times during the period of this Agreement, upon reasonable notification or request, and for a period of five (5) years following termination or expiration of the Agreement. If any litigation, claim or audit is started before the expiration of the 5-year period, the records must be retained until all litigation, claims or audit findings involving the agreement have been resolved. 4. Section 10, ACCOUNTING, RECORDS, AND AUDIT, is further amended by deleting subparagraph (5) and replacing it with the following: (5) If in the course of an audit an exception is found, the Department shall notify the Provider and the Provider shall have fifteen (15) days to respond. After review of the Provider's response, if it is determined that the Provider is liable for the audit exception, the Provider shall have thirty (30) days to remedy that exception. If the Provider fails to remedy that exception within this time period, the Provider shall immediately return to the Department all payments made under this Agreement which have been disallowed in the audit exception. 5. Section 15, LIMITATION OF LIABILITY, is deleted and replaced with the following: 15. LIMITATION OF LIABILITY The Provider’s liability to the Department, for damages sustained by the Department, as the result of Provider’s default, or acts, or omissions, in the performance of work under this Agreement, whether such damages arise out of breach, negligence, misrepresentation, or otherwise, shall be the greater of any actual direct damages, up to the limits of the insurance required herein, or two time the value of the Product or Service that is the subject of the claim. Notwithstanding the above, Provider shall not be liable to the Department for any indirect or consequential damages not covered by any of the insurances required herein. DocuSign Envelope ID: 676699EF-3DAC-4D8C-BA06-92DAA2FA1B82 6. Section 18, INSURANCE REQUIREMENTS, is deleted and replaced with the following: 18. INSURANCE REQUIREMENTS The Provider shall procure and maintain insurance against claims for injuries to persons, or damages to property, which may arise from, or in connection to, the fulfillment of this Agreement, by the Provider, its agents, representatives, employees, or Subcontractors. The insurance shall be secured by the Provider, at the Provider’s expense, and maintained in force, at all times during the term of this Agreement, and, for any claims-made (as opposed to occurrence-based) policy(ies), for a period of not less than two (2) years thereafter. 1. Minimum Coverage 1. Errors & Omissions, or Professional Liability Insurance, or Insurance by any other name, covering the following: A) All acts, errors, omissions, negligence, infringement of intellectual property (except patent and trade secret) in an amount not less than $1,000,000 per occurrence, and as an annual aggregate; B) Network security and privacy risks, including, but not limited to, unauthorized access, failure of security, breach of privacy, wrongful disclosure, collection, or other negligence in the handling of confidential information, related regulatory defense, and penalties in an amount not less than $1,000,000 per occurrence, and as an annual aggregate; C) Data breach expenses, in an amount not less than $1,000,000 per incident, and as an annual aggregate and payable, whether incurred by the Department or the Provider; for and on behalf of the Department, including, but not limited to: C.1) Consumer notification, whether or not required by law; C.2) Forensic investigations; C.3) Public relations and crisis management fees; and C.4) Credit or identity monitoring, or similar remediation services. The policy shall affirm coverage for contingent bodily injury and property damage arising from the failure of the Provider’s technology services, or an error, or omission, in the content of, and information from, the Provider. If a sub-limit applies to any element of the coverage, the certificate of insurance must specify the coverage section and the amount of the sub-limit. 2. Workers’ Compensation and employer’s liability, as required by law; 3. Property (including contents coverage for all records maintained pursuant to this Agreement): $1,000,000 per occurrence; 4. Automotive Liability of not less than $400,000 per occurrence single limit if the Provider will use vehicles to fulfill the contract; DocuSign Envelope ID: 676699EF-3DAC-4D8C-BA06-92DAA2FA1B82 2. Other Provisions Unless explicitly waived by the Department, the insurance policies shall contain, or be endorsed to contain, the following provisions: 1. The Provider’s insurance coverage shall be the primary and contributory. Any insurance or self- insurance maintained by the Department for its officers, agents, and employees shall be in excess of the Provider's insurance and shall not contribute to it. 2. The Provider's insurance shall apply separately to each insured against whom claim is made or suit is brought, except with respect to the limits of the insurer's liability. 3. The Provider shall furnish the Department with certificates of insurance, and with those endorsements, if any, affecting coverage, required by these Insurance Requirements. The certificates and endorsements for each insurance policy are to be signed by a person authorized by the insurer to bind coverage on its behalf. All certificates and endorsements are to be received and approved by the Department before this Agreement commences. The Department reserves the right to require complete, certified copies of all required insurance policies at any time. 4. All policies should contain a revised cancellation clause allowing thirty (30) days notice to the Department in the event of cancellation for any reason, including nonpayment. 5. The Department will not grant the Provider, or any sub-contractor of the Provider, “Additional Insured” status and the Department will not grant any Provider a “Waiver of Subrogation”. 7. Section 23, SET OFF RIGHTS, is amended by adding a new sentence at the end to read: Prior to exercising its right to set-off, Department shall notify the Provider and Provider shall have fifteen (15) days to remedy the default giving rise to the right to set-off. 8. Section 26, NOTICES, is amended by deleting the first sentence and replacing with the following: All notices under this Agreement shall be given by certified mail, return receipt requested. 9. Section 33, PRODUCT WARRANTY, is deleted and replaced with the following: The Provider expressly warrants its products and services as indicated in the applicable quote and agrees to pass through the manufacturer's warranty to the Department. 10. Section 34, OPPORTUNITY TO CURE, is amended by deleting the second sentence and replacing it with the following: Within ten (10) business days of receipt of such a notice, the Provider shall submit a corrective action plan, which may include the commitment of additional Provider resources, to remedy the deliverable to the satisfaction of the Agreement Administrator, without affecting other project schedules. DocuSign Envelope ID: 676699EF-3DAC-4D8C-BA06-92DAA2FA1B82 11. Section 36, CONFIDENTIALITY, is amended by deleting subparagraphs 1 and 2 replacing them with the following: 1. Except as provided in the Maine Freedom of Access Act, 5 M.R.S. § 400, et seq., (FOAA) all documents and materials provided to Provider are public records under the FOAA. 2. Provider agrees to take the same steps to protect Department's confidential documents and materials from disclosure as it takes to protect its own confidential documents and materials. 12. Rider B is further amended by adding a new paragraph 47 to read: 47. REMEDY FOR DEFAULT, In the event a product or service purchased by any of the State entities identified in Rider A is unacceptable or defective, the Department's recourse shall be from the Provider and the Provider shall be solely responsible to remedy the default; provided, however, in the event of a breach of a warranty, the Department shall seek recourse against the Provider or the manufacturer as the case may be. DocuSign Envelope ID: 676699EF-3DAC-4D8C-BA06-92DAA2FA1B82 RIDER G IDENTIFICATION OF COUNTRY IN WHICH CONTRACTED WORK WILL BE PERFORMED Please identify the country in which the services purchased through this contract will be performed: United States. Please identify state: Other. Please identify country: Notification of Changes to the Information The Provider agrees to notify the Division of Procurement Services of any changes to the information provided above. DocuSign Envelope ID: 676699EF-3DAC-4D8C-BA06-92DAA2FA1B82 Appendix B Reseller Vendor Contact List Vendor Name Vendor ID HUB Type ContactName Phone/Fax Address Email Accudata Systems, Inc. 176002582 1800 Non HUB Amy Dury P: (281) 897-5000 F: 10713 N. Sam Houston Pkwy West, Suite 600 Houston, TX 77064 adrury@accudatasyst ems.com Advanced Network Management 850427142 Non HUB Klaus Mueller P: 5058889452 F: 4601 Columbine Ave NE Albquerque, NM 87113 klaus.mueller@anm. com Annapurna Solutions LLC 183465401 4100 Asian Pacific American Male Jan Naidu P: 903-883-7955 F: 5000 GulF Freeway UHTB 4, 2nd Floor Suite 230 Houston, TX 77204 annapurnasolutionsll c@gmail.com CDW Government LLC 136423011 0800 Non HUB Peter McGee P: (312) 547-2822 F: 230 North Milwaukee Avenue Vernon Hills, IL 60061 petmcge@cdwg.com Centre Technologies, Inc. 151060917 7800 Non HUB Ben Martin P: (281) 506-2480 F: (888) 649-1754 16801 Greenspoint Park Drive, Suite 200 Houston, TX 77060 bmartin@centretech nologies.com Cloud Ingenuity, LLC 181261797 1400 Woman Owned Female Kailyn Anthony P: 2145527374 F: 4100 International Parkway #1100 Carrollton, TX 75007- 1971 kanthony@cloudinge nuity.com Critical Start, Inc. 126382408 4100 Non HUB Tera Davis P: (972) 333-6305 F: 6100 Tennyson Parkway, Suite 200 Plano, TX 75024 tera.davis@criticalst art.com Datavox, Inc 176025147 9000 Non HUB Sid Irwin P: F: 6650 West Sam Houston Parkway South Houston, TX sidi@datavox.net DocuSign Envelope ID: 676699EF-3DAC-4D8C-BA06-92DAA2FA1B82 https://dir.texas.gov/contracts/vendors/accudata-systems-inc https://dir.texas.gov/contracts/vendors/accudata-systems-inc tel:%28281%29897-5000 mailto:adrury@accudatasystems.com mailto:adrury@accudatasystems.com https://dir.texas.gov/contracts/vendors/advanced-network-management https://dir.texas.gov/contracts/vendors/advanced-network-management https://dir.texas.gov/contracts/vendors/advanced-network-management tel:5058889452 mailto:klaus.mueller@anm.com mailto:klaus.mueller@anm.com https://dir.texas.gov/contracts/vendors/annapurna-solutions-llc https://dir.texas.gov/contracts/vendors/annapurna-solutions-llc tel:903-883-7955 mailto:annapurnasolutionsllc@gmail.com mailto:annapurnasolutionsllc@gmail.com https://dir.texas.gov/contracts/vendors/cdw-government-llc https://dir.texas.gov/contracts/vendors/cdw-government-llc https://dir.texas.gov/contracts/vendors/cdw-government-llc tel:%28312%29547-2822 mailto:petmcge@cdwg.com https://dir.texas.gov/contracts/vendors/centre-technologies-inc https://dir.texas.gov/contracts/vendors/centre-technologies-inc https://dir.texas.gov/contracts/vendors/centre-technologies-inc tel:%28281%29506-2480 tel:%28888%29649-1754 mailto:bmartin@centretechnologies.com mailto:bmartin@centretechnologies.com https://dir.texas.gov/contracts/vendors/cloud-ingenuity-llc https://dir.texas.gov/contracts/vendors/cloud-ingenuity-llc tel:2145527374 mailto:kanthony@cloudingenuity.com mailto:kanthony@cloudingenuity.com https://dir.texas.gov/contracts/vendors/critical-start-inc https://dir.texas.gov/contracts/vendors/critical-start-inc tel:%28972%29333-6305 mailto:tera.davis@criticalstart.com mailto:tera.davis@criticalstart.com https://dir.texas.gov/contracts/vendors/datavox-inc mailto:sidi@datavox.net Vendor Name Vendor ID HUB Type ContactName Phone/Fax Address Email 77072 Freeit Data Solutions, Inc. 127220900 2900 Non HUB Dulari von Christierson P: (408) 398-6640 F: (866) 895-7363 900 East 6th Street, Suite 102 Austin, Texas 78702 dulari@freeitdata.co m Fulcrum Technology Solutions 120802989 9 Non HUB Diana Martino P: 8329542853 F: 2603 Augusta Dr. Ste. 1325 Houston, TX 77057 dmartino@ftsc.com General Datatech, L.P. 175275626 1900 Non HUB Pam Gardner P: F: 999 Metromedia Place Dallas, TX 75247 pam.gardner@gdt.co m GuidePoint Security LLC 145369440 2900 Non HUB Kevin Caughman P: F: , kevin.caughman@gu idepointsecurity.com InterWorks 173150541 83 Non HUB Andrew Wooten P: 4056243214 F: 1425 S. Sangre Rd Stillwater, OK 74074 andrew.wooten@inte rworks.com Long View Systems Corporation 176072292 20 Non HUB Mark Grimes P: (713) 457-8287 F: (713) 572-4503 1221 McKinney Street, Suite 4150 Houston, TX 77010 mark.grimes@lvs1.c om Mark III Systems, Inc 176048479 7400 Non HUB Noel Kuehn P: F: 3600 S. Gessner Rd., Suite 170 Houston, TX 77063 noelle.kuehn@marki iisys.com Netsync Network Solutions, Inc. 132003032 9800 Hispanic American Female Shawn Sellers P: (281) 520-2500 F: 2500 West Loop S Ste. 410 Houston, TX 77027 ssellers@netsync.co m Network Design & Management Technologies 522078458 Non HUB Jason Rinker P: 8888641641 F: 802 N. Fancher Road Spokane Valley, WA 99212 jrinker@ndm.net Novacoast, Inc 177044392 01 Non HUB Janice Newlon P: (800) 949-9933 x4156 F: (805) 564-1809 1505 Chapala Street Santa Barbara, CA 93101 jnewlon@novacoast. com Optiv Security Inc. 143180644 91 Non HUB Jenny Ramirez P: F: 1125 17th Street, Suite 1700 jenny.ramirez@optiv .com DocuSign Envelope ID: 676699EF-3DAC-4D8C-BA06-92DAA2FA1B82 https://dir.texas.gov/contracts/vendors/freeit-data-solutions-inc https://dir.texas.gov/contracts/vendors/freeit-data-solutions-inc tel:%28408%29398-6640 tel:%28866%29895-7363 mailto:dulari@freeitdata.com mailto:dulari@freeitdata.com https://dir.texas.gov/contracts/vendors/fulcrum-technology-solutions https://dir.texas.gov/contracts/vendors/fulcrum-technology-solutions https://dir.texas.gov/contracts/vendors/fulcrum-technology-solutions tel:8329542853 mailto:dmartino@ftsc.com https://dir.texas.gov/contracts/vendors/general-datatech-lp-0 https://dir.texas.gov/contracts/vendors/general-datatech-lp-0 mailto:pam.gardner@gdt.com mailto:pam.gardner@gdt.com https://dir.texas.gov/contracts/vendors/guidepoint-security-llc https://dir.texas.gov/contracts/vendors/guidepoint-security-llc mailto:kevin.caughman@guidepointsecurity.com mailto:kevin.caughman@guidepointsecurity.com https://dir.texas.gov/contracts/vendors/interworks tel:4056243214 mailto:andrew.wooten@interworks.com mailto:andrew.wooten@interworks.com https://dir.texas.gov/contracts/vendors/long-view-systems-corporation https://dir.texas.gov/contracts/vendors/long-view-systems-corporation https://dir.texas.gov/contracts/vendors/long-view-systems-corporation tel:%28713%29457-8287 tel:%28713%29572-4503 mailto:mark.grimes@lvs1.com mailto:mark.grimes@lvs1.com https://dir.texas.gov/contracts/vendors/mark-iii-systems-inc https://dir.texas.gov/contracts/vendors/mark-iii-systems-inc mailto:noelle.kuehn@markiiisys.com mailto:noelle.kuehn@markiiisys.com https://dir.texas.gov/contracts/vendors/netsync-network-solutions-inc https://dir.texas.gov/contracts/vendors/netsync-network-solutions-inc https://dir.texas.gov/contracts/vendors/netsync-network-solutions-inc tel:%28281%29520-2500 mailto:ssellers@netsync.com mailto:ssellers@netsync.com https://dir.texas.gov/contracts/vendors/network-design-management-technologies https://dir.texas.gov/contracts/vendors/network-design-management-technologies https://dir.texas.gov/contracts/vendors/network-design-management-technologies tel:8888641641 mailto:jrinker@ndm.net https://dir.texas.gov/contracts/vendors/novacoast-inc tel:%28800%29949-9933x4156 tel:%28800%29949-9933x4156 tel:%28805%29564-1809 mailto:jnewlon@novacoast.com mailto:jnewlon@novacoast.com https://dir.texas.gov/contracts/vendors/optiv-security-inc https://dir.texas.gov/contracts/vendors/optiv-security-inc mailto:jenny.ramirez@optiv.com mailto:jenny.ramirez@optiv.com Vendor Name Vendor ID HUB Type ContactName Phone/Fax Address Email Denver, CO 80202 Pivot Technology Services Corp. 127418602 9500 Non HUB Jon Chappell P: (210) 572-1279 F: 607 E. Sonterra Blvd., Ste. 250 San Antonio, TX 78258 jon.chappell@pivotts .com Prescriptive Data Solutions, LLC 182157191 3100 Non HUB Terry Murray P: (210) 722-7093 F: (210) 961-8108 825 Watters Creek Boulevard Building M Ste 250 Allen, Texas 75013 tmurray@prescriptiv e.solutions Presidio Networked Solutions Group, LLC 176051524 9906 Non HUB Presidio DIR Team P: (469) 549-3800 F: (469) 549-3888 7701 Las Colinas Ridge, STE 600 Irving, TX 75063 dldir-contracts@pres idio.com Red River Technology LLC 102048334 11 Non HUB Phillip Wieser P: (703) 880-9792 F: (603) 448-8844 21 Water St., Suite 500 Claremont, NH 03743 texasdir@redriver.co m Reverent Technologies, Inc. 146563470 2900 Woman Owned Female Randy Brunk P: 972-333-3974 F: 2400 Lakeside Blvd Suite 140 Richardson, Texas 75082- 4341 rbrunk@reverent.co m Seamless Advanced Solutions, LLC 182192450 8300 Non HUB Megan Snow P: (512) 329-2625 F: (512) 572-8552 12600 Hill Country Blvd. Bee Cave, Texas 78738 procurement@sas-us .com Sequel Data Systems, Inc. 174267838 6000 Non HUB Jonathan Clifton P: (512) 918-8841 F: (512) 918-8841 11824 Jollyville Road, Ste. 400 Austin, TX 78759 jonathan.clifton@seq ueldata.com SHI Government Solutions, Inc. 122369547 8500 Asian Pacific American Female SHI Texas Team P: (800) 870-6079 F: (512) 732-0232 3828 Pecana Trail Austin, TX 78749 texas@shi.com Sirius Computer Solutions, LLC 174283672 1700 Non HUB Phyllis Byrd (PJ) P: 210-369-0617 F: (866) 313-0960 10100 Reunion Place, Suite 500 phyllis.byrd@siriusc om.com DocuSign Envelope ID: 676699EF-3DAC-4D8C-BA06-92DAA2FA1B82 https://dir.texas.gov/contracts/vendors/pivot-technology-services-corp-0 https://dir.texas.gov/contracts/vendors/pivot-technology-services-corp-0 https://dir.texas.gov/contracts/vendors/pivot-technology-services-corp-0 tel:%28210%29572-1279 mailto:jon.chappell@pivotts.com mailto:jon.chappell@pivotts.com https://dir.texas.gov/contracts/vendors/prescriptive-data-solutions-llc https://dir.texas.gov/contracts/vendors/prescriptive-data-solutions-llc https://dir.texas.gov/contracts/vendors/prescriptive-data-solutions-llc tel:%28210%29722-7093 tel:%28210%29961-8108 mailto:tmurray@prescriptive.solutions mailto:tmurray@prescriptive.solutions https://dir.texas.gov/contracts/vendors/presidio-networked-solutions-group-llc https://dir.texas.gov/contracts/vendors/presidio-networked-solutions-group-llc https://dir.texas.gov/contracts/vendors/presidio-networked-solutions-group-llc https://dir.texas.gov/contracts/vendors/presidio-networked-solutions-group-llc tel:%28469%29549-3800 tel:%28469%29549-3888 mailto:dldir-contracts@presidio.com mailto:dldir-contracts@presidio.com https://dir.texas.gov/contracts/vendors/red-river-technology-llc https://dir.texas.gov/contracts/vendors/red-river-technology-llc https://dir.texas.gov/contracts/vendors/red-river-technology-llc tel:%28703%29880-9792 tel:%28603%29448-8844 mailto:texasdir@redriver.com mailto:texasdir@redriver.com https://dir.texas.gov/contracts/vendors/reverent-technologies-inc https://dir.texas.gov/contracts/vendors/reverent-technologies-inc https://dir.texas.gov/contracts/vendors/reverent-technologies-inc tel:972-333-3974 mailto:rbrunk@reverent.com mailto:rbrunk@reverent.com https://dir.texas.gov/contracts/vendors/seamless-advanced-solutions-llc https://dir.texas.gov/contracts/vendors/seamless-advanced-solutions-llc https://dir.texas.gov/contracts/vendors/seamless-advanced-solutions-llc tel:%28512%29329-2625 tel:%28512%29572-8552 mailto:procurement@sas-us.com mailto:procurement@sas-us.com https://dir.texas.gov/contracts/vendors/sequel-data-systems-inc https://dir.texas.gov/contracts/vendors/sequel-data-systems-inc tel:%28512%29918-8841 tel:%28512%29918-8841 mailto:jonathan.clifton@sequeldata.com mailto:jonathan.clifton@sequeldata.com https://dir.texas.gov/contracts/vendors/shi-government-solutions-inc https://dir.texas.gov/contracts/vendors/shi-government-solutions-inc https://dir.texas.gov/contracts/vendors/shi-government-solutions-inc tel:%28800%29870-6079 tel:%28512%29732-0232 mailto:texas@shi.com https://dir.texas.gov/contracts/vendors/sirius-computer-solutions-llc-0 https://dir.texas.gov/contracts/vendors/sirius-computer-solutions-llc-0 tel:210-369-0617 tel:%28866%29313-0960 mailto:phyllis.byrd@siriuscom.com mailto:phyllis.byrd@siriuscom.com Vendor Name Vendor ID HUB Type ContactName Phone/Fax Address Email San Antonio, TX 78216 Soccour Solutions 175296212 23 Non HUB Brooks Byerly P: (972) 960-0400 F: 12720 Hillcrest Road, Ste 725 Dallas, TX 75230-2035 info@soccour.com Softchoice Corporation 113382777 3100 Non HUB David Butkiewicz P: (312) 655-9002 Ext. 32324 F: 701 Brazos St. Suite 375 Austin, TX 78701 david.butkiewicz@s oftchoice.com Sterling Computers Corporation 195463490 7700 Non HUB Bill Gaukel P: 605-242-4020 F: 303 Centennial Drive North Sioux City, SD 57049 bill.gaukel@sterling computers.com Technologent 104358977 30 Non HUB Wesley Poth P: F: 8105 Irvine Center Drive, Suite 700 Irvine, CA 92618-3099 wesley.poth@techno logent.com Thundercat Technology 126163857 2500 Non HUB Jean Kim P: F: 1925 Isaac Newton Square East, Ste. 180 Reston, VA 20190-5030 jkim@thundercattec h.com Unique Digital Technology, Inc. 176020394 5900 Non HUB Megan Mock P: (713) 777-0447 F: (713) 777-0749 10595 WestOffice Drive Houston, TX 77042-5310 mmock@uniquedigit al.com Verizon Business Network Services, LLC 113274589 2000 Non HUB Tory Anderson P: (940) 257-7318 F: 10801 N Mopac Exwy Bldg 1, Ste. 360 Austin, TX 78759 tory.anderson@veriz on.com World Wide Technology, LLC 143191289 5600 Non HUB Carol Harting P: (314) 995-6103 F: (314) 919-1470 1 World Wide Way St. Louis, MO 63146 carol.harting@wwt.c om XENNEX, LLC 184222067 9900 Woman Owned Female Elizabeth Spivey P: (281) 606-0222 F: 2007 COMMERCE ST # 30 HOUSTON, TX 77002- 2313 dspivey@prescriptiv e.solutions XenTegra-Gov 182157191 Non HUB Harvey P: 7049125158 P.O. Box contracts@xentegra- DocuSign Envelope ID: 676699EF-3DAC-4D8C-BA06-92DAA2FA1B82 https://dir.texas.gov/contracts/vendors/soccour-solutions https://dir.texas.gov/contracts/vendors/soccour-solutions tel:%28972%29960-0400 mailto:info@soccour.com https://dir.texas.gov/contracts/vendors/softchoice-corporation https://dir.texas.gov/contracts/vendors/softchoice-corporation tel:%28312%29655-9002Ext.32324 tel:%28312%29655-9002Ext.32324 mailto:david.butkiewicz@softchoice.com mailto:david.butkiewicz@softchoice.com https://dir.texas.gov/contracts/vendors/sterling-computers-corporation https://dir.texas.gov/contracts/vendors/sterling-computers-corporation https://dir.texas.gov/contracts/vendors/sterling-computers-corporation tel:605-242-4020 mailto:bill.gaukel@sterlingcomputers.com mailto:bill.gaukel@sterlingcomputers.com https://dir.texas.gov/contracts/vendors/technologent mailto:wesley.poth@technologent.com mailto:wesley.poth@technologent.com https://dir.texas.gov/contracts/vendors/thundercat-technology https://dir.texas.gov/contracts/vendors/thundercat-technology mailto:jkim@thundercattech.com mailto:jkim@thundercattech.com https://dir.texas.gov/contracts/vendors/unique-digital-technology-inc https://dir.texas.gov/contracts/vendors/unique-digital-technology-inc tel:%28713%29777-0447 tel:%28713%29777-0749 mailto:mmock@uniquedigital.com mailto:mmock@uniquedigital.com https://dir.texas.gov/contracts/vendors/verizon-business-network-services-llc https://dir.texas.gov/contracts/vendors/verizon-business-network-services-llc https://dir.texas.gov/contracts/vendors/verizon-business-network-services-llc https://dir.texas.gov/contracts/vendors/verizon-business-network-services-llc tel:%28940%29257-7318 mailto:tory.anderson@verizon.com mailto:tory.anderson@verizon.com https://dir.texas.gov/contracts/vendors/world-wide-technology-llc https://dir.texas.gov/contracts/vendors/world-wide-technology-llc https://dir.texas.gov/contracts/vendors/world-wide-technology-llc tel:%28314%29995-6103 tel:%28314%29919-1470 mailto:carol.harting@wwt.com mailto:carol.harting@wwt.com https://dir.texas.gov/contracts/vendors/xennex-llc tel:%28281%29606-0222 mailto:dspivey@prescriptive.solutions mailto:dspivey@prescriptive.solutions https://dir.texas.gov/contracts/vendors/xentegra-gov-llc tel:7049125158 mailto:contracts@xentegra-gov.com Vendor Name Vendor ID HUB Type ContactName Phone/Fax Address Email LLC 3100 Green III F: 1954 Huntersville, NC 28070 gov.com DocuSign Envelope ID: 676699EF-3DAC-4D8C-BA06-92DAA2FA1B82 https://dir.texas.gov/contracts/vendors/xentegra-gov-llc mailto:contracts@xentegra-gov.com Appendix C Price Index Insert PDF BP54IT (Rev 11/2016) DocuSign Envelope ID: 676699EF-3DAC-4D8C-BA06-92DAA2FA1B82 Description BRAND DIR Customer Discount % off MSRP Equipment (Server/ SaaS) AINS 10.00% Software (Server /SaaS) AINS 10.00% Maintenance AINS 10.00% Implementation Services (Server /SaaS) AINS 10.00% Training (Server /SaaS) AINS 10.00% Electronic Commerce (Server /SaaS) AINS 10.00% SaaS (Server /SaaS) AINS 10.00% Implementation Services Appian 55.00% Training Appian 13.12% SaaS Appian 42.00% Software Tanium 13.26% Software Maintenance Tanium 13.26% Implementation Services Tanium 4.00% Training Tanium 4.00% Equipment Infor 29.50% Software Maintenance Infor 0.75% SaaS Infor 9.50% Equipment LogRhythm 10.00% Maintenance of Equipment LogRhythm 10.00% Software LogRhythm 10.00% Software Maintenance LogRhythm 10.00% Implementation Services LogRhythm 10.00% Training LogRhythm 10.00% SaaS LogRhythm 10.00% Perpetual Software Pulse Secure 10.00% License Pulse Secure 15.00% Subscription Pulse Secure 10.00% Subscription Renewal Pulse Secure 10.00% SaaS Pulse Secure 16.00% Implementation Services Workiva 10.00% SaaS Workiva 10.00% Equipment Kronos 17.35% Maintenance of Equipment Kronos 19.58% Software Kronos 19.17% Software Maintenance Kronos 18.69% Implementation Services Kronos 15.46% Training Kronos 15.88% Electronic Commerce Kronos 15.46% SaaS Kronos 0.69% Software (LICT and SUB) CheckMarx 4.00% Software (LIC, LICT, SUB) PegaSystems 10.00% Maintenance PegaSystems 10.00% Software (LIC and LICT) Decision Lens 6.00% Maintenance Decision Lens 7.00% Software (SUB and LICT) Elasticsearch Federal, Inc. 1.50% Software (LIC, LICT, SUB) MobileIron 16.00% Maintenance MobileIron 4.00% Hardware Nutanix 8.00% Hardware Maitnenance Nutanix 8.00% Software (LIC and LICT) Nutanix 8.00% Maintenance Nutanix 8.00% Hardware Palo Alto Networks 20.00% Hardware Maitnenance Palo Alto Networks 10.00% immixTechnology, Inc DIR‐TSO‐4315 APPENDIX C PRICING INDEX (per Amendment 1) DocuSign Envelope ID: AC33AC36-DFB4-4606-BA0F-AE5260EFA136DocuSign Envelope ID: 676699EF-3DAC-4D8C-BA06-92DAA2FA1B82 Software (LIC and SUB) Palo Alto Networks 15.00% Maintenance Palo Alto Networks 10.00% Gold Client Software Subscription QlikTech Inc. 3.00% Qlik Data Integration Software Subscription QlikTech Inc. 3.00% GeoAnalytics Software Subscription QlikTech Inc. 5.00% NPrinting Software Subscription QlikTech Inc. 5.00% Core based Site Subscription QlikTech Inc. 5.00% Qlik Sense Software SaaS QlikTech Inc. 10.00% Qlik Sense Software Subscription QlikTech Inc. 10.00% Connector Software Subscription QlikTech Inc. 10.00% QlikView Software Subscription QlikTech Inc. 10.00% Catalog Software Subscription QlikTech Inc. 5.00% Insight Bot Software Subscription QlikTech Inc. 5.00% Alerting Software Subscription QlikTech Inc. 5.00% Mobile Software Subscription QlikTech Inc. 10.00% Qlik Analytics Platform QlikTech Inc. 5.00% Signature Customer Success Subscription QlikTech Inc. 2.00% Customer Success - Services QlikTech Inc. 2.00% Education & Training QlikTech Inc. 2.00% Services QlikTech Inc. 2.00% Software (LIC and SUB) Tenable, Public Sector Inc. 4.00% Maintenance Tenable, Public Sector Inc. 4.00% Software (LIC and SUB) VEEAM 10.66% Maintenance VEEAM 3.00% Software (Software and Maintenance) Pitney Bowes Software Inc 25.00% Software (LIC and SUB) COMMVAULT SYSTEMS INC 10.00% Maintenance COMMVAULT SYSTEMS INC 2.00% SaaS COMMVAULT SYSTEMS INC 3.00% Category A (Hardware & Subscription Bundles) Fortinet 19.00% Category B (Hardware & Subscription Bundles) Fortinet 19.27% Category E (Hardware & Subscription Bundles) Fortinet 9.05% Category F (Hardware & Subscription Bundles) Fortinet 24.03% Category C (Forticare & Renewals) Fortinet 9.05% Category S (SW SUB) Fortinet 9.05% Category I (Hardware & Subscription Bundle) Fortinet 9.05% Hardware GIGAMON SYSTEMS 10.00% Hardware Maintenance GIGAMON SYSTEMS 10.00% Software GIGAMON SYSTEMS 10.00% Software (LIC and SUB) Centrify 28.75% Maintenance Centrify 2.75% Hardware Maintenance, License and Maintenance (Citrix SD-WAN, XenDesktop, XenApp, CSS Priority & Hypervisor) Citrix 2.00% Maintenance (XenDesktop) Citrix 2.90% Hardware Maintenance and Maintenance (XenDesktop, XenApp, Netscaler and Citrix Workplace Suite) Citrix 3.00% License (Workspace, Virtual Apps, Virtual Desktops) Citrix 4.00% Hardware Maintenance ( Firewall MXP, Branch Repeater, CloudBridge, Netscaler App, Netscaler MPX, Netscaler SDX, Netscaler Upgragde, 1-3 Year Gold MNT) Citrix 5.00% Maintenance (Citrix Access Gateway, Citrix Branch Repeater, Cloud Gateway, Citrix Repeater Plugin) Citrix 5.00% Maintenance (Citrix NetScaler SSL, Citrix NetScaler AppCache, Citrix NetScaler VPX, Citrix NetScaler AppConnector, Citrix NetScaler CloudBridge) Citrix 5.00% DocuSign Envelope ID: AC33AC36-DFB4-4606-BA0F-AE5260EFA136DocuSign Envelope ID: 676699EF-3DAC-4D8C-BA06-92DAA2FA1B82 Maintenance ( XenApp, XenDesktop, XenServer, XenClient, XenMobile ) Citrix 5.00% License ( Citrix NetScaler, Citrix ShareFile, Citrix Virtual Desktops, XenApp, XenDesktop, XenApp Subscription Add On) Citrix 5.00% Maintenance (SD-WAN 2100Z, SD-WAN 410Z, SD-WAN 4100Z, SD-WAN 5100Z) Citrix 5.60% Hardware Maintenance, License and Maintenance (Citrix SD-WAN, NetScaler, Citrix 6.00% Hardware Maintenance and License (NetScaler SDX and NetScaler MPX) Citrix 7.00% Maintenance (Citrix CloudBridge VPX Virtual WAN 10-VW) Citrix 7.50% Maintenance (Business, Extended and Preferred Support) Citrix 7.90% Maintenance (Citrix ADC MPX, ADC SDX, SD-WAN, ADC VPX, ShareFile, WorkSpace, NetScaler) Citrix 8.70% Maintenance (Citrix NetScaler MPX 22060) Citrix 8.90% Hardware (Podio) Citrix 9.00% Hardware Maintenance (Citrix ADC MPX, ADC SDX, SD-WAN, ADC VPX, WorkSpace, NetScaler) Citrix 9.00% Software (Podio, ADC MPX, SD-WAN, ADC SDX, CSS Priority, ADC CPX, WorkSpace, CSS Select, Virtual Apps, Sharefile, Gateway, Citrix Virtual Apps, Citrix 9.00% Hardware (Firewall MPX, NetScaler, Citrix Branch Repeater, CloudBridge) Citrix 11.00% Hardware Maintenance (Citrix ADC MPX, SD-WAN, ADC SDX, NetScaler, Citrix Branch Repeater, WorkSpace, XenApp, XenMobile, XenServer Citrix 11.00% Maintenance ( NetScaler, XenServer) Citrix 11.00% Software (CloudBridge, NetScaler, XenApp) Citrix 11.00% Hardware (UPG App, UPG Access Gateway, NetScaler) Citrix 13.00% Software ( XenDesktop CloudBridge, Citrix Branch Repeater, NetScaler) Citrix 13.00% Hardware (Citrix ADC MPX, ADC SDX, SD-WAN, NetScaler, Citrix Web App Firewall) Citrix 14.00% Hardware Maintenance (Citrix ADC MPX, SD-WAN, Citrix ADC AppCache, NetScaler, Citrix Gateway, Citrix EdgeSight) Citrix 14.00% SaaS (Citrix SD-WAN 110, Citrix SD-WAN 410) Citrix 14.00% Software( Citrix ADC VPX, ADC MPX, ADC CPX, SD-WAN, ADC SDX, NetScaler, WAF, Citrix Zero-Capacity, Citrix URL, Citrix vCPU) Citrix 14.00% Hardware (Citrix ADC MPX, ADC SDX, SD-WAN, NetScaler) Citrix 16.50% Hardware Maintenance (NetScaler, XenApp, Citrix ADC MPX, Citrix Branch Repeater) Citrix 16.50% Maintenance (NetScaler, SD-WAN, XenApp, Citrix Branch Repeater) Citrix 16.50% Software (Citrix ADC MPX, SD-WAN, Citrix NetScaler Zero-Capacity, VPX, XenApp, Citrix Branch Repeater, NetScaler Management) Citrix 16.50% Hardware (NetScaler) Citrix 23.00% Hardware Maintenance ( Citrix NetScaler MPX) Citrix 23.00% Software ( XenMobile App) Citrix 23.00% Hardware (Citrix ADC, Citrix ADC MPX, ADC SDX, SD-WAN, NetScaler, UPG NetScaler Citrix 25.00% Hardware Maintenance (Citrix ADC SFP Gigabit Ethernet) Citrix 25.00% Maintenance (Citrix Virtual Desktops and XenMobile) Citrix 25.00% Software (XenMobile, Workspace Suite, Workspace, Virtual Desktops, Virtual Apps, SD- WAN, ADC Web App, NetScaler, EdgeSight) Citrix 25.00% Hardware ( SD-WAN, NetScaler, Workspace, MPX, Repeater, SDX, XenApp) Citrix 28.00% Hardware Maintenance ( Workspace Suite, SD-WAN, Citrix App Layering, XenApp. EdgeSight, NetScaler) Citrix 28.00% Maintenance ( XenDesktop) Citrix 28.00% Software (XenServer, App Layering, NetScaler, SD-WAN, XenDesktop, Workspace, XenApp, XenMobile, XenServer) Citrix 28.00% Hardware Maintenace (SD-WAN) Citrix 55.00%