Information Technology (IT

Purpose: Blount County Government, Tennessee is requesting formal Request for Proposals (RFP) from IT services providers to perform Information Technology managed services. The County is seeking to retain the services of a professional IT services provider that has demonstrated experience and capability in providing IT consulting and managed services for relatively similar-sized organization as Blount County Government. RFP documents may be obtained at https://blounttn.ionwave.net/login.aspx. Responses are acceptable through this online system or by submission of a written (hard copy) response. Vendors are encouraged to register with Blount County and submit their response through the online bidding system at this same link. If submitting a written response, it must be submitted to Blount County Purchasing, 385 Court St., Blount County Courthouse, Room 319, Maryville, TN 37804. Proposer should be

mindful of any potential delay arising from weather disturbance or any other factors, whether foreseeable to unforeseeable. RFP responses are NOT accepted via email or fax. No information may be submitted or modified beyond the Response Deadline Date / Time. If you have any issues registering in the online system, contact the Ionwave help desk at 866-277-2645 ext. 4, support@ionwave.net or Blount County Purchasing, 865- 273-5740, purchasing@blounttn.org. When registered, vendors may submit questions via the Questions tab for this RFP in the online bidding system. Questions may also be emailed to rmcfarland@blounttn.org. Please take note of the question deadline. Prior to response submission, it is the vendor's responsibility to access the online bidding system and ascertain they have received any addenda and viewed answers to published questions and respond accordingly. The public bid opening will be held immediately after the response submittal deadline at the office of Blount County Purchasing, 385 Court St., Blount County Courthouse Room 319, Maryville, TN 37804. The meeting may also be accessed via Zoom at https://us06web.zoom.us/j/87287590894. Proposers shall access the online bidding system for possible extension of this date and time. For any problem accessing the Zoom meeting, please call Blount County Purchasing, 865-273-5740. The County may choose to conduct pre-award discussions and/or contract negotiations with proposer(s). By submitting a proposal for this RFP, the Proposer agrees to be bound by the “Terms and Conditions of the Request for Proposal No. 2023-0153”. The County anticipates evaluating proposals and awarding the project expeditiously. The expected start of services shall be on July 1, 2023. Contact Information: Name Rowena McFarland, Contract Manager Address 385 Court Street Maryville, TN 37804-5906 USA Phone USA (865) 273-5741 Fax Email rmcfarland@blounttn.org Bid Event Participation Activity Bid Attachments Project Description & Scope of Work - RFP 2023-0153 IT Managed Services.pdf Project Description and Scope of Work203 KB Information Requirements_RFP 2023-0153 IT Managed Services.pdf Information Requirements189 KB Special Instructions_RFP 2023-0153 IT Managed Services.pdf Special Instructions212 KB Terms & Conditions of the RFP 2023-0153.pdf Terms and Conditions of the RFP 220 KB Pro Forma Contract_RFP 2023-0153 IT Managed Services_3.3.23.pdf Pro Forma Contract - IT Managed Services285 KB sample COI_IT Managed Services.pdf sample Certificate of Liability Insurance185 KB W-9 Form Rev 10-2018 Fillable.pdf W9130 KB Business Tax License Affidavit.pdf Business Tax License Affidavit41 KB Iran Divestment Act Certification.pdf Iran Divestment Act Certification82 KB Title VI Form Rev June 2008.pdf Title VI Form125 KB