Managed IT Services

Post InformationPosted At:Fri, Mar 10, 2023 8:19 AMSealed Bid Process:Yes (Bids Sealed / Pricing Sealed)Private Bid:No1. Notice Inviting Proposals1. SummaryNotice Inviting ProposalsWest County Wastewater District ("WCW") is seeking proposals from qualified firms to provide Managed IT Services ("Services"), as further detailed in Section 3, Scope of Services. If approved by WCW's Board of Directors, or designee, the successful Proposer will execute an agreement in the form of Attachment A for a three (3) years base term with up to two (2) one year option terms.The project scope, content of proposal, and selection process are summarized in this Request for Proposals ("RFP"). WCW intends to adhere to the solicitation schedule shown in the Timeline below, which is subject to change at WCW's sole discretion.Solicitation ScheduleThe complete Solicitation Schedule for this Project, " Managed IT Services" is stated in the Timeline section below.All proposals must be submitted through WCW's

eProcurement Portal, OpenGov Procurement in accordance with the solicitation schedule. All Questions must be submitted in writing through OpenGov Procurement by clicking the Question/Answer Tab. All Questions submitted and answers provided will be electronically distributed to Proposers through OpenGov Procurement, pursuant to the solicitation schedule in the Timeline below.Proposals will not be accepted after the proposal submission deadline. An incomplete proposal or a proposal that does not conform to the requirements may not be considered, in WCW's sole discretion. Issuance of this RFP does not obligate WCW to award a contract. WCW is not liable for any of Proposer’s costs to prepare and submit a proposal. WCW may award all or parts of this contract to several Proposers, select no Proposers, and/or to re-solicit proposals. By submitting a proposal, the Proposer agrees that it has read and understands all requirements and conditions of this RFP.Submission of a proposal constitutes a firm offer to WCW for 180 days from the deadline. Submission of a proposal indicates an intent to be bound to the conditions contained in this RFP unless a clear exception request is included in the proposal. Questions regarding this RFP are to be submitted and answered through WCW's eProcurement Portal.2. BackgroundWCW provides wastewater collection and treatment services to approximately 100,000 residents. WCW is a political subdivision of the State of California and operates as an independent special district. WCW's current political boundaries are comprised of the City of San Pablo, a portion of the City of Richmond, a portion of the City of Pinole, and some unincorporated areas within western Contra Costa County. WCW's system includes 249 miles of gravity sewer pipelines, 17 lift stations, 6 miles of pressurized force mains, and a water quality resource recovery plant with a National Pollutant Discharge Elimination System (NPDES) permitted capacity of 12.5 million gallons per day.WCW is a technologically diverse agency with 4 departments in 2 locations. WCW's Water Quality and Resource Recovery plant is located at 2377 Garden Tract Road. The Office of the General Manager, Administrative Services, and Infrastructure and Planning departments are located at 2910 Hilltop Drive.WCW currently has roughly 67 employees. Approximately 41% of WCW's workforce have hybrid/remote work schedules. The selected Proposer will provide interdepartmental IT-managed services across the organization.3. Contact InformationLaKema SamsAssociate Management Analyst Email: lsams@wcwd.orgPhone: (510) 239-1828Department:Administrative Services4. TimelineRFP Issued:March 10, 2023Questions and Requests for Clarifications ("RFCs") Due:March 24, 2023, 10:30amWCW's Response to Questions/RFCs:March 31, 2023, 10:30amProposal Submission Deadline:April 17, 2023, 10:30amInterviews (if required):April 28, 2023Consultant Selection Date (tentative):May 12, 2023