VoIP Phones

1. Notice to Proposers VoIP Phones Lextran is seeking proposals to replace our existing Voice over Internet Protocol (VoIP) System. The system should act as a single system in a multi-site environment covering the administrative headquarters located at 200 West Loudon Avenue and the downtown Transit Center located at 150 East Vine Street in Lexington. The preferred high-level components of functionality include voicemail, conferencing, integrated fax service, automated attendant, call reporting, call recording, and call center. Lextran desires a turn-key solution for the fully telephony system. The selected vendor will be responsible for the installation, setup, testing, and training of the new system in coordination with Lextran IT staff. The selected vendor will be required to coordinate with Spectrum for communication services related to this project. Proposers shall coordinate the seamless port of phone numbers with existing carriers, if required. Lextran operates year-round and always has staff on-site. It is critical to ensure constant uptime of our phone system and solutions that can minimize call processing issues regardless of the state of the network or power outages are desired. Bidders shall create a FREE account with OpenGov Procurement by signing up at https://procurement.opengov.com/signup. Once you have completed account registration, browse back to this page, click on "Submit Response", and follow the instructions to submit the electronic