Transcription Services

Bid Information Bid Alert No: 00003381532 Bid Title: Transcription Services Agency Bid No. Title: RFB-2023-ADMIN-01-TRANS Received Date: 01/24/2023 Close Date: 02/01/2023 Purchase Type: Not Stated Delivery Point: Not Stated, New Hampshire Delivery Date: Not Stated Special Notices: Questions Due By 01/25/2023 11:59 PM Specifications Specifications include, but are not limited to: 2.1.1. Have the ability to receive audio files from recorded interviews.2.1.2. Transcribe the audio files to typewritten .pdf files, which must be e-mailed orproduced as a hardcopy and sent to the OPLC and, if applicable, thedesignated recipient identified by the OPLC.2.1.3. Provide an accurate transcript that is verbatim being typographically orgrammatically free or error.2.1.4. Ensure the word unintelligible is used for portions of a recording that isincomprehensible.2.1.5. Utilize the following format when an interpreter is utilized:Hearings Examiner Smith: Which day of the week did the

injuryoccur?Respondent: Monday.Hearings Examiner Smith: How did you fall?Respondent: I was walking and tripped over a box.2.1.6. Ensure each transcript begins with a cover page that includes:2.1.6.1.The title and number(s) of the proceeding;2.1.6.2.The date and place of the proceeding; and2.1.6.3.The name of the transcription service.2.1.7. Have the ability to transcribe meetings that may involve three (3) or moreindividuals, including but not limited to:2.1.7.1. The OPLC investigators.2.1.7.2. The witness.2.1.7.3. The interpreter if an interpreter is necessary.2.1.8. Provide a completely transcribed audio file in an OPLC-approved formatfourteen (14) calendar days following the order from OPLC.2.1.9. Provide a completely transcribed audio file in an OPLC-approved format withinforty-eight (48) hours after receiving an expedited request from the OPLC.2.2. The selected vendor must have the ability to transcribe Hearing Proceedings, whichcould include testimony from several parties. The selected vendor must:2.2.1. Have the ability to receive audio files from recorded hearings in forms thatmay include:2.2.1.1. Audio/video files from recorded Microsoft Teams Meetings;2.2.1.2. Audio/video files from recorded Zoom Meetings; and/or2.2.1.3. Recorded digital audio files.2.2.2. Transcribe the audio files to typewritten .pdf files. These files will need to bee-mailed or produced as a hardcopy and sent to the OPLC and, if applicable,the designated recipient identified by the OPLC.2.2.3. Have the ability to transcribe hearings that may involve nine (9) to thirty (30)participants, including but not limited to:2.2.3.1. The OPLC investigators;2.2.3.2. Board attorneys;2.2.3.3. Defense attorneys;2.2.3.4. Board Administrators;2.2.3.5. Board members;2.2.3.6. Various witnesses. Bid Related Documents Download Document Amendments Download Amendment Product Code: 96172 Agency Information Issuing Agency: State of New Hampshire - Department of Administrative Services State: New Hampshire Agency Type: State and Local Contact: Denise Sherburne 7 Eagle Square, Concord, New Hampshire, 03301 Phone: 603-271-3052 Email: xxxxx.xxxxx@oplc.nh.gov < PREVIOUS PAGE