Request for Information - Collaboration Services Support Development Operations & Maintenance

This is a Request for Information (RFI) only. This RFI is issued solely for information and planning purposes and it does not constitute a Request for Proposal (RFP) or a promise to issue an RFP in the future. This RFI does not commit the Government to contract for any supply or service whatsoever. Further, ICE is not at this time seeking proposals and will not accept unsolicited proposals. Interested offerors are advised that the Government will not pay for any information or administrative costs incurred in response to this RFI. All costs associated with responding to this RFI will be solely at the interested party’s expense. Not responding to this RFI does not preclude participation in any future RFP, if any is issued.ICE is exploring procurement strategies to establish a complete acquisition for Collaboration Services Support Development Operations & Maintenance. The scope of the anticipated contract is to provide the ICE/OCIO with ALL necessary administration, supervision, service, operational and maintenance (O&M), development, and performance resources needed to support the Cloud Collaboration Software Suites (CCSS) Services, its associated development and test environments, custom applications, and ensure continued reliability and availability of these resources. This task includes support for existing and prospective CCSS sites while the agency expands the CCSS operational model to include additional ICE programs and offices, evaluates the adoption of new and emerging technologies, as well as, new software and alternative hosting options.