Special Programs Coordinator: Digital Technologies Coach

Special Programs Coordinator: Digital Technologies Coach Category:StaffSubscribe: Department:Library: Digital CommonsLocations:Pittsfield, MAPosted:Oct 1, 2022Closes:Oct 16, 2022 - 11:59 PM EDTType:Full-timeRef. No.:pv#23-024Position ID:154097 Share About Berkshire Community College:Berkshire Community College (BCC) has the distinction of being the first community college established in the Commonwealth of Massachusetts. Nestled in the scenic Berkshire Hills, our nearly 2,000 students have access to a wide range of career and transfer programs on our newly renovated campus. Occupying a scenic 180-acre property, just minutes from downtown Pittsfield, Massachusetts, BCC provides students from a broad range of cultural and socioeconomic backgrounds with an intimate learning environment, small class sizes, and much opportunity for interaction with faculty. Berkshire County was home to many forward-thinking historic figures including, W.E.B. DuBois, Susan B. Anthony, and Elizabeth (Mumbet)

Freeman, all of whom were pioneers of social justice. The Berkshires contain both rural and urban elements, combining a beautiful natural environment with world class museums and other cultural opportunities. Pittsfield and Berkshire County continue to evolve, with immigrants from over 70 countries now calling the Berkshires their home. BCC seeks to recruit diverse employees who embrace, as well as demonstrate, a commitment to diversity and inclusion and whose experiences and perspectives model the opportunities and success derived from a college education. Job Description:The Special Programs Coordinator - Digital Technology Coach coordinates with Library and Learning Commons Staff to provide Berkshire Community College students and employees with technology support and training. The Berkshire Community College Library and Learning Commons helps students explore, plan and acquire the skills and knowledge necessary to achieve their education and career goals. Under the general supervision of and in collaboration with the Dean of the Library & Learning Commons, the Special Programs Coordinator - Digital Technologies Coach will assist in providing direct academic technology support to students in the form of drop-in questions, workshops, remote tech support, creating documentation, and other outreach programs. The Coordinator will assist in supervising part-time and student computer lab employees and will work to promote academic technology education and adoption throughout the college community by providing trainings and workshops to students, faculty, and staff. Essential Functions, Duties, And Responsibilities: Provide technical support, sometimes remote, for all the academic technologies which the college uses.Assist in the maintenance and creation of technical documentation used by the college community. Provide trainings and workshops on the use of academic technologies used at the college.Attend staff meetings, college meetings, college committees and professional development provided by the college, participate in professional development activities provided by MA Department of Education, as required.Demonstrate a sense of professionalism and consistency reflect BCC's core values when interfacing with members of the community.Perform other duties as assigned, consistent with the Collective Bargaining Agreement. Requirements:Education And Experience: NOTE: Unless otherwise noted, all required qualifications must be met by date of hire. Minimum of a Bachelor's degree in Computer Science, Mathematics, or other field related to area of assignment.Minimum of three (3) years of experience and/or training involving area of assignment, which may include information technology, academic technology, administrative work in an academic environment, or personal computer operations in a business setting.An equivalent combination of education, training, and experience shall be considered.Demonstrated experience in supporting students and their technology needs in an academic setting.Demonstrated proficiency with Microsoft Office 365 applications, Learning Management Systems (preferably Moodle,) Windows and Macintosh operating systems, including best practices in all these technologies.Strong interpersonal, verbal/written communication, and organization skills that reflect inclusiveness, adaptiveness, and flexibility.Demonstrated commitment to embracing and serving the needs of a diverse community, including the ability to work effectively with a diverse student body, faculty, and staff. Preferred Qualifications: Experience supporting mobile devices, including knowing their limitations, within an academic environment.Experience with HTML or editing websites through a CMS.Experience supporting students with Assistive Technology such as screen readers, dictation software, and smart pens.Experience working with a diverse student population.Ability to communicate in a language in addition to English. Additional Information:Source of Funding:SUCCESS Grant Salary:$52,754 - $62,718 (per MCCC contract) Grade 4; Full-time, Benefited Area of Assignment:Library & Learning Commons / Digital Commons Effective Date:November 2022 Pursuant to the Clery Act of 1990 a copy of Berkshire Community College's security reportis available on the BCC Website. BCC is committed to providing an inclusive learning and working environment that values the diverse backgrounds of all people and encourages applications from individuals whose experiences and perspectives model the opportunities and success derived from a college education. Berkshire Community College is an affirmative action/equal opportunity institution and does not discriminate on basis of race, creed, religion, color, gender, gender identity, sexual orientation, age, disability, genetic information, maternity leave, military service, and national origin in its education programs or employment. All inquiries concerning application of the above should be directed to Melissa Loiodice-Walker, Executive Director of Human Resources, Affirmative Action Officer, and Coordinator of Title IX and Section 504, at 413-236-1022, Susan B. Anthony Annex Building, Room A19. Application Instructions:To apply, submit a cover letter and resume by visiting the Berkshire Community College Job Board. Closing date:October 16, 2022