activities including activities pertaining to customer service requests.
• Transcribes and/or types drafts and final correspondence; proofreads and edits for correct grammar, sentence structure, and desired intent or significance; and prepares various final documents including letters, reports, orders, forms, bulletins, work orders, warrants, requisitions, bid packages, and other materials for distribution, and/or records storage.
• Maintains various computerized and paper files; devises, revises, or maintains a complex set of records, files, and bibliographic material; retrieves, records, logs, and re-files paper documents; retrieves, revises, prints, and saves computer files; and prepares copies of documents as requested.
• Provides information requiring some knowledge of departmental policies and procedures.
• Operates a variety of office equipment.
• Substitutes for office staff during absence.
• Orders supplies and equipment; stocks supplies; maintains inventory; and arranges for the repair and servicing of office equipment
• Cross-trains and performs similar secretarial tasks for other departments as needed.
• Copies and collates materials for distribution and/or records storage.
• Posts entries to ledgers, logs, or spreadsheets to account for expenditures or receipts; prepares copies of documents as requested.
• Performs other duties as assigned.
Qualifications:
High school diploma or equivalent; three (3) years of secretarial/clerical work, which includes contact with the public and customer service both by phone and in person; or any equivalent combination of education, experience, and training which provides the knowledge and abilities necessary to perform the essential functions of the position.
Employee Core Beliefs
City of Prescott employees should seek to uphold the City's core beliefs throughout their day-to-day business and with every customer they come in contact with, both internal and external. Our core beliefs are:
Act with Integrity, Work as a Team, Have Personal Commitment and Loyalty, Solve Problems, Take Pride In Excellent Results, High Level of Productivity and Being Nice.
Knowledge, Skill and Abilities:
• Knowledge of the City's governmental organization, policies, and procedures.
• Knowledge of basic accounting or business practices and methods.
• Knowledge of the theories, methods, and practices of municipal budgeting.
• Knowledge of office procedures and equipment, including computers and various software applications including financial applications software and Microsoft Office.
• Knowledge of business English, punctuation, spelling, and written communications.
• Knowledge of public relations/customer service principles, practices, and techniques.
• Knowledge of effective public contact techniques;
• Knowledge of general office procedures, method, and equipment.
• Skill in using a variety of computer software, including word processing and database (Lucity) applications and Microsoft Office Suite products for Windows.
• Skill in typing (50 words per minute) and word-processing.
• Skill in preparing and maintaining accurate records, reports, and files.
• Skill in handling and prioritizing multiple projects.
• Skill in interpreting, developing, and applying rules, policies, and procedures.
• Skill in assisting in annual budget preparation and financial reporting,
• Skill in assisting with grants and contracts.
• Skill in organizing.
• Skill in utilizing public relations techniques in responding to inquiries and complaints.
• Skill in communicating, both verbally and in writing.
• Ability to understand and follow oral and written directions.
• Ability to maintain conference room calendars and schedule group meetings as necessary.
• Ability to assist with creation and distribution of bid packets.
• Ability to process invoices for payment.
• Ability to establish and maintain effective working relationships with City management, City employees and their representatives, volunteers, elected officials other agencies, business and professional groups, vendors, and the general public.
• Ability to pay attention to details.
• Ability to deal with difficult customers.
Physical Demands and Working Conditions:
Successful candidate will receive a post-offer, pre-employment background screening to include:
·
Drug screening
·
Motor vehicle records check
·
Criminal background screening
City of Prescott Contact Information
201 N. Montezuma Street, Suite 303
Prescott, AZ 86301
Email:
hr@prescott-az.govWebsite:
www.prescott-az.govPhone: 928-777-1410 / Fax: 928-777-1213
MAJOR BENEFITS FOR FULL-TIME TEMPORARY EMPLOYEES:
Sick leave; employee and/or family health and life insurance; short term and long term disability; Arizona State Retirement and Social Security contributions; other optional benefits such as deferred compensation plans and additional life insurance. NOTE: When advised, reasonable accommodations will be made in order for an "otherwise qualified applicant" with a disability to participate in any phase of the selection process. In accordance with A.R.S. 23 - 493, this position has been identified as "Safety Sensitive". The City of Prescott is an Equal Employment Opportunity employer.