Request for Information For Proposals for a modern Fishing and Hunting Licensing Service

expired opportunity(Expired)
From: Ontario(State)
tender_17992

Basic Details

started - 02 Mar, 2023 (13 months ago)

Start Date

02 Mar, 2023 (13 months ago)
due - 20 Apr, 2023 (11 months ago)

Due Date

20 Apr, 2023 (11 months ago)
Contract

Type

Contract
tender_17992

Identifier

tender_17992
Government of Ontario

Customer / Agency

Government of Ontario
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Project Details Project Code tender_17992 Project Title Request for Information For Proposals for a modern Fishing and Hunting Licensing Service Project Reference Multi Lot Project No Project Type Services Project Categories 43212200-Computer data storage management systems 43231500-Business function specific software 43232300-Data management and query software 43232600-Industry specific software 81102500-Permitting services 81111500-Software or hardware engineering 81111700-Management information systems MIS 81112000-Data services 81112500-Computer software licensing rental or leasing service 81161500-Access management services Opportunity Details Detailed Description Request for information for proposals for a modern fishing and hunting licensing service to support the online purchase of licences and hunting tags for the Province of Ontario. The Ministry of Natural Resources and Forestry is looking for options to modernize its service approach to better meet the needs of hunters,
anglers, licence issuers and internal Ministry staff while also meeting the requirements of the Ontario digital service standards. Scope of Work Information is being sought on options for a system that will allow for the secure sales of outdoors cards, hunting and fishing licences and controlled game tags in a modern digital service. It would support game draw entry for a variety of species and track draw results for auditing purposes. It would support hunting tag issuance in both paper and digital tag formats. It would also support hunter reporting and compliance monitoring of the completion of hunter reports. Some additional system needs would include: an Interactive Voice Response (IVR) option; options for a mobile application; supporting licence sales at 66 Service Ontario locations and over 500 private issuers; tracking hunter accreditation status; enabling enforcement staff to validate licence and tag compliance; providing marketing and communication services (e.g. customer relationship management tools); ensuring data quality and accuracy and provide Ministry staff with appropriate access and tools to perform data analysis and reporting. Finally, the ministry is seeking a comprehensive service support, maintenance and enhancement process with options for future growth to accommodate new/improved technology enhancements over the duration of the contract. We are requesting that Respondents prepare a presentation that will provide clear and concise responses to the following information – company profile; a short summary of how the proposed solution meets our needs; detailed solution option; development and implementation plan; support, maintenance, enhancements a future growth plan; pricing model. Selected Respondents will be asked to deliver a Product Overview Presentation/Demonstration via video conference. Work Category Other Procurement Route Open Opportunity First Publishing Date (dd/mm/yyyy hh:mm) 07/03/2023 15:33 Listing Expiry Date (dd/mm/yyyy hh:mm) 28/04/2023 11:00 Estimated Contract Start Date (dd/mm/yyyy) 21/04/2023 Estimated Value of Contract 0 djw_executeOnReady(function() {var buttonAccordion = djw_query('div.Accordion.active');for(var i = 0; i < buttonAccordion.length; i++){buttonAccordion[i].setAttribute('data-pos', i);}djw_query('div.Accordion').toggleClass('expanded');djw_query('div.Accordion.active').on('click', accordionEvt);djw_query('div.Accordion.startClose').forEach(function(item){accordion(item);})});function accordionEvt(evt){accordion(evt.currentTarget);}function accordion(item) {djw_query(item).toggleClass('expanded');var accordionDiv = djw_query('.Accordion,.Accordion-container');var toggle = false;var accordionTogglePos = djw_getAttribute(item, 'data-pos');for(var i=0; i < accordionDiv.length; i++){var sib = accordionDiv[i];if(sib !== undefined && sib.className.includes('Accordion')){var pos = djw_getAttribute(sib, 'data-pos');if(pos != null){if(pos == accordionTogglePos){toggle = true;} else {toggle = false;}}if(sib.className.includes('not-active')){toggle = false;}if(toggle && sib !== undefined && sib.className.includes('Accordion-container')){djw_query(sib).toggleClass('displayNone');}}}djw_adjustHeights();} Opportunity Additional Information List Opportunity Attributes LabelDescriptionValue Assigned by BuyerEditable ByEstimated Contract Duration (Initial Term in Months)* Estimated Contract Duration (Initial Term in Months) 0Buyer Additional Information - French LabelDescriptionValue Assigned by BuyerEditable ByTitle (French)* Title (French) Propositions pour un service moderne de délivrance des permis de pêche et de chasseBuyer Detailed Description (French)* Detailed Description (French) Demande d’information pour des propositions concernant un service moderne de délivrance de permis de pêche et de chasse pour soutenir l’achat en ligne de permis et de vignettes de chasse pour la province de l’Ontario. Le ministère des Richesses naturelles et des Forêts chercher des options pour moderniser son approche du service afin de mieux répondre aux besoins des chasseurs, des pêcheurs, des délivreurs de permis et du personnel interne du ministère, tout en respectant les exigences des normes de service numérique de l’Ontario. Buyer Scope of Work (French) Scope of Work (French) On cherche à s’informer sur les options pour un système de services numériques modernes qui permettra la vente sécurisée de cartes Plein air, de permis de chasse et de pêche et de vignettes pour la chasse. Ce système permettrait de participer au tirage pour la chasse au gibier pour une variété d’espèces et de suivre les résultats aux fins de vérification. Il permettrait également la délivrance de vignettes de chasse en format papier et numérique. En outre, il soutiendrait les rapports sur les activités de chasse et la surveillance de la conformité relative à l’achèvement de ces rapports. Voici certaines des fonctions dont doit disposer le système: une option de réponse vocale interactive; des options pour une application mobile; la prise en charge de la vente de permis dans 66 emplacements de Service Ontario et auprès de plus de 500 délivreurs privés; le suivi du statut d’accréditation des chasseurs; la possibilité pour le personnel d’application de la loi de valider la conformité des permis et des vignettes; la prestation de services de marketing et de communication (p. ex. des outils de gestion des relations-clients); la garantie de la qualité et de l’exactitude des données; et la fourniture au personnel du ministère d’un accès et d’outils appropriés pour analyse les données et rédiger des rapports. Enfin, le ministère recherche un processus complet de soutien, d’entretien et d’amélioration des services, assorti d’options de croissance future pour prendre en compte les améliorations technologiques nouvelles ou améliorées pendant la durée du contrat. Nous demandons aux soumissionnaires de préparer une présentation qui fournira des réponses claires et concises aux renseignements suivantes : le profil de l’entreprise; un bref résumé de la manière dont la solution proposée répond à nos besoins; une option de solution détaillée; un plan d’élaboration et de mise en œuvre; le soutien, l’entretien, les améliorations; un plan de croissance future; un modèle de tariBuyer Additional Information – Procuring Entity LabelDescriptionValue Assigned by BuyerEditable ByMinistry or Procuring Entity* Ministry or Procuring Entity Natural Resources & ForestryBuyer Procuring Entity Street Address* Procuring Entity Street Address 300 WATER STREET NORTH TOWER FLOOR 5Buyer Procuring Entity City* Procuring Entity City PETERBOROUGHBuyer Procuring Entity Province* Procuring Entity Province OntarioBuyer Procuring Entity Postal Code* Procuring Entity Postal Code K9J 3C7Buyer Additional Information – Region Of Service LabelDescriptionValue Assigned by BuyerEditable ByRegion of Service* Region of Service Ontario Buyer Region of Service Other: Region of Service Other: Buyer Regional Code* Regional Code ONBuyer Information Session / Site Meeting LabelDescriptionValue Assigned by BuyerEditable ByInformation Session* Information Session N/ABuyer Information Session Date and Time (dd/mm/yyyy) (hh:mm) Information Session Date and Time N/ABuyer Site Meeting* Site Meeting N/ABuyer Site Meeting Date and Time (dd/mm/yyyy) (hh:mm) Site Meeting Date and Time N/ABuyer Submission LabelDescriptionValue Assigned by BuyerEditable ByBid Security Required* Bid Security Required N/ABuyer Submission Address Submission Address N/ABuyer Procurement Contact LabelDescriptionValue Assigned by BuyerEditable ByContact Name* Contact Name Laura Keatings, Procurement AdvisorBuyer Contact Email Address* Contact Email Address laura.keatings@ontario.caBuyer Contact Phone Number* Contact Phone Number 437-237-6220Buyer Contact Fax Number Contact Fax Number N/ABuyer Preferred Method of Communication* Preferred Method of Communication EmailBuyer function showHideDEDiv(sectId) { djw_query('.sect_' + sectId).toggleClass('displayNone'); djw_query('.sect_arrow_' + sectId).toggleClass('off');} Published Lots Row NumberIcon ColumnCode Title Time Limit to Express Interest Action Column1RFIrfi_1464Proposals for a modern Fishing and Hunting Licensing Service28/04/2023 11:00 Buyer Details Buyer Organization Government of Ontario Contact Laura Keatings Email laura.keatings@ontario.ca

Toronto, ontario canada, M3C 0C1 CanadaLocation

Address: Toronto, ontario canada, M3C 0C1 Canada

Country : CanadaState : Ontario

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