REQUIREMENT:
The Albany VAMC, 113 Holland Ave, Albany, NY 12208 is seeking a service maintenance agreement for the Siemens equipment listed below.
Equipment Description
Symbia T16 SPECT/CT
Patient Table
EIZO SR170T 17 Monitor
Fujitsu MCS-D2778 Syngo Acquisition Workplace - ICS Tower 11M
Syngo DSC1910-D 19 LCD Monitor
Fujitsu MCS-D2778 IRS Tower 10G CT Computation Workstation
Eaton EX2200 230V UPS
HP Z820 Symbia.Net Workstation
DSC 1910 D 19 LCD Monitor
The service maintenance agreement shall include the following; all work shall be done by authorized Siemens technicians and use only new Original Equipment Manufacturer (OEM) parts.
Priority Remote Service response (requires connection to Siemens Remote Services network).
All labor and travel during standard hours of coverage - Mon-Fri 8am - 5pm, excluding holidays.
One hour initial response with four hour on-site response.
All spare parts that fail during normal use. (Excluding consumables)
Parts Delivery 10:30AM Next Day.
Equipment Planned Maintenance services per manufacturer specifications performed during standard hours of coverage.
Proprietary operating system software enhancements without hardware changes (excludes software upgrades).
Unlimited Technical Services (24x7) & Clinical Applications Telephone Support (Mon-Fri 8am - 5pm)
Remote Service Support (includes Remote Desktop).
Remote Proactive Monitoring (requires connection to Siemens Remote Services network).
Reports: PSI Eligible, service history, PM's on request.
All responsible sources may submit a capability statement, proposal, or quotation which shall be considered by the Albany VAMC. This is not a solicitation. If there is sufficient interest, a solicitation shall be posted on the FBO website. Please send all inquiries to:
Joseph.Cellino@va.gov by noon EST August 28th, 2017.