REQUEST FOR PROPOSALS TO PROVIDE RELAY ACCESS SERVICES

Status: Addendum Posted
Contact Name: Stone, Jay
Contact Number: 512-936-7425
Contact Email: jay.stone@puc.texas.gov
Response Due Date: 10/26/2020
Response Due Time: 10:00 AM
Agency/Texas SmartBuy Member Number: 473
Days Solicited: 21+ Days for Solicitation Notice
Solicitation Posting Date: 9/25/2020
Last Modified: 10/2/2020 1:40 pm
Solicitation Description: The Public Utility Commission of Texas (PUCT) is issuing this request for proposals (RFP) for a telecommunications carrier to provide Texas statewide telephone relay access service (TRS or “relay service”) for persons with speech and/or hearing impairments. TRS provides telephone interpreting service for people who can hear and those who are deaf, hard of hearing, deaf-blind, or speech disabled. TRS makes it possible for persons with hearing impairment or speech disability who may or may not be using special equipment to communicate with hearing persons without special equipment or with other persons with special equipment (e.g. oralist using voice-carryover conversing with a deaf person using a telecommunications device for the deaf (TTY)). The TRS provider selected must provide access to the telecommunications network in Texas equivalent to the access provided to other customers
URL:
Addendum:
Class/Item Code: 91585-*Telecommunication Relay Services (Text Telephone (Tty) Text-To-Voice Voice Carry Over (Vco) Hearing Carry Over (Hco) Speech-To-Speech Relay Video Relay Spanish Relay 7-1-1 Access To