WEBSITE DESIGN SERVICES AND CONTENT MANAGEMENT SYSTEM

Project Title WEBSITE DESIGN SERVICES AND CONTENT MANAGEMENT SYSTEM Invitation # RFP No. 23-712 Bid Posting Date 01/24/2023 5:59 PM (PST) Project Stage Bidding Bid Due Date 03/07/2023 11:00 AM (PST) Response Format Electronic Project Type RFP (Request for Proposal) Response Types Response File Bid Proposal Package Type of Award Lump Sum Categories 20500 - Computers, Hardware, Software 28700 - Electronic Equipment, Components, Parts, And Accessories 92000 - Data Processing, Computer, Programming, And Software Services 95800 - Management Services 95823 - Computer Management Services License Requirements Department Administration Address 12700 Norwalk Boulevard Norwalk, California 90650 County Los Angeles Bid Valid Liquidated Damages Estimated Bid Value Start/Delivery Date Project Duration Bid Bond Bid Bond 0.00% Payment Bond 0.00% Performance Bond 0.00% Pre-Bid Meeting Information Pre-Bid Meeting No Online Q&A Online Q&A Yes Q&A Deadline 02/14/2023 11:00 AM (PST) Contact Information

Contact Info Jennifer Lopez 562-929-5367 jlopez2@norwalkca.gov Bids to Owner's Agent Description Scope of Services The City of Norwalk is seeking proposals from highly qualified vendors specializing in web design services and implementation of state-of-the-art Content Management System (CMS) software. The new website will be contemporary, intuitive, multi-modal, and accessible. The successful vendor will provide the City with an innovative, cutting-edge, information-ready, turn-key website and an intuitive, user-friendly, and robust CMS that includes a full suite of web editing analytics tools, and citizen engagement functionalities. The specific project objectives are as follows: •Design the City’s website utilizing current trends in website development in both the public and private sector to provide a website architecture that is accessible, easy to use, and engaging to the visitor. •Ensure the City website is compliant with all ADA requirements •Provide a best-in-class search engine for information accessibility, searchability, and optimization. •Provide a best-in-class content management system software. •Ensure the website has multilingual translation capabilities pursuant to City policies, industry standards, and best practices. •Provide for the latest technology to support customer service, online services (including third party integrations), and citizen engagement tools. •Enable updating the website on an as-needed basis by facilitating content creation and editing. •Incorporate multimedia imagery in the website design including high definition photography and video. •Exceptional website and content management system support services. Other Details Vendors replying to this RFP are asked to organize and itemize their submissions into eight (8) main areas for the City’s consideration of their services: vendor experience and development criteria, proposed content management system (CMS) software, system functionality, third party integrations, design guidelines and qualifications, training and documentation, hosting, maintenance and support, and security/authorization. Notes Special Notices Local Programs & Policies Place eBid