Storage Engineer

Introduction TheState of Connecticutis looking for self-starters willing to make a difference. We are working to improve the experience of all those who interact with the State and are making progress, but we’ve still got work to do. That’s where you come in! Come join an organization that provides outstanding benefits, competitive salaries and where people truly believe in what they are doing. We’re committed to bringing passion and customer focus to all those with whom we interact. The State of Connecticut Department of Administrative Services' (DAS) Compute Services Division, part of Bureau of Enterprise Systems and Technology (BEST), seeks qualified individuals for the position of Information Technology Analyst 3 ( ITA3).This position is located at 55 Farmington Ave, Hartford CT. This is a full-time 35 hours per week position. The work schedule is as follows: Monday thru Friday from 8:00 a.m. to 3:30 p.m. The selected candidate will report directly to the Manager of Identity

Access Management. The successful candidate will perform the planning, monitoring, technical direction and administrative support for the enterprise Storage Area Network (SAN) support team. This storage supports many agencies and is extremely critical to the overall support of the State’s business functions. All applicants must include a resume within the "Resume Tab" of their application. (Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, performance reviews, attendance records, supervisory references, college transcripts, licensure, etc., at the discretion of the hiring agency. Applicants must meet the minimum qualifications as indicated to apply for this position. State employees currently holding the above title or those who have previously attained permanent status in this class may apply for a lateral transfer. Questions about these required documents or any other phase of this recruitment should be directed to the hiring agency's human resources office: Elena Vazquez,elena.vazquez@ct.gov. PURPOSE OF JOB CLASS (NATURE OF WORK) In a state agency Information Technology (IT) environment, this class is accountable for performing the most complex and technical support work and/or acting as a working supervisor of Information Technology Analysts engaged in information systems development or technical support. EXAMPLES OF DUTIES This position will be responsible for: Forecasting storage needs using proactive measures; Working closely with IT Security manager to protect all storage, virtualization systems, developing and maintaining disaster recovery/business continuity plan; Defining metrics and key performance indicators to ensure SLAs are met; Working closely with business units to determine their needs and prioritize projects; Fostering relationships with internal IT, business units and vendors; Keeping abreast of leading technologies surrounding storage, virtual technologies and applicable security practices; Addressing incident and servicing request tickets; Additional examples of duties can be foundhere. KNOWLEDGE, SKILL AND ABILITY Considerable knowledge of principles and techniques of systems analysis, design, development, and computer programming; considerable knowledge of principles of information systems; considerable knowledge of principles and theories of business and planning functions; considerable knowledge of programming languages; considerable knowledge of project management principles and techniques; considerable knowledge of principles, problems and techniques of data processing and data communication operations; considerable knowledge of data processing and data communications equipment and diagnostic tools; considerable knowledge of methods and procedures used to conduct detailed analysis and design of computer systems; considerable knowledge of principles of complex computer operating systems; knowledge of principles and techniques of business information systems re-engineering; knowledge of network protocols and architecture; knowledge of practices and issues of systems security and disaster recovery; knowledge of applications systems development principles and techniques; knowledge of principles and practices of data base management; considerable interpersonal skills; considerable oral and written communication skills; considerable problem solving skills; considerable technical problem solving skills; considerable analytical skills; considerable ability to prepare correspondence, manuals, reports and documentation; considerable ability to analyze and resolve operational and communications problems; considerable ability to analyze and debug complex software programs; considerable ability to identify, analyze and resolve complex business and technical problems; some supervisory ability. MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE Seven (7) years of experience in information technology (IT) operations, programming, systems/software development or another IT related field. MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE One (1) year of the General Experience must have been at the full professional working level with responsibility for performing a full range of complex technical support functions in one of the following areas: 1. Assisting in the design, implementation and management of a major communications network. 2. Providing technical and administrative support for a wide area network (WAN) or mini-computer system. 3. Assisting in the installation and maintenance of major sub-systems or installing and maintaining other host and/or network software. 4. Participating in the design and development of system applications. 5. Serving as a project coordinator responsible for coordinating the design, development, programming and implementation of moderately complex information systems projects. NOTE:For state employees this is interpreted at the level of Information Technology Analyst 2. MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED 1. College training in management information systems, computer science or information technology related area may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling six (6) months of experience to a maximum of four (4) years for a Bachelor's degree. 2. A Master's degree in management information systems, computer science or electrical engineering may be substituted for one (1) additional year of the General Experience. PREFERRED QUALIFICATIONS The successful candidate will possess: Experience working with Storage Area Networks; Experience with IBM Storage Systems; Experience working in Red Had Linux; Experience administrating Spectrum Protect formerly known as Tivoli Storage Manager; Experience working with Brocade Storage Area Network Switches. Conclusion AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.