LAX Guest Satisfaction Surveys and Guest Feedback Services

General Information BAVN ID: 34217 Category:Personal ServicesType: Request For Proposal Description: Los Angeles World Airports (LAWA) Guest Experience Team is seeking proposals from professionally qualified and experienced professionals (Consultant) to conduct (1) proprietary guest satisfaction surveys, (2) guest satisfaction benchmarking surveys, (3) public domain guest feedback and analysis services, and (4) guest feedback survey tools. A Pre-Proposal Conference is scheduled for: August 15, 2018 at 2:00 pm Location: 1 World Way, Los Angeles, CA 90045 Deadline for submission of questions or requests for clarification: No later than 4pm (PST) on August 22, 2018to tbrent@lawa.org Proposal Due Date: September 5, 2018 no later than 4pm (PST) to: Los Angeles World Airports Guest Experience 1 World Way, Room B13 Los Angeles, CA 90045 NAICS: 334111: Electronic Computer Manufacturing 518210: Data Processing, Hosting, and Related Services 519130: Internet Publishing and Broadcasting and Web Search Portals 519190: All Other Information Services 541511: Custom Computer Programming Services 541512: Computer Systems Design Services 541611: Administrative Management and General Management Consulting Services 541612: Human Resources Consulting Services 541613: Marketing Consulting Services 541614: Process, Physical Distribution, and Logistics Consulting Services 541618: Other Management Consulting Services 541690: Other Scientific and Technical Consulting Services 541720: Research and Development in the Social Sciences and Humanities 541910: Marketing Research and Public Opinion Polling 611430: Professional and Management Development