The intent and purpose of this Request for Proposal (RFP) is to establish a term contract through competitive negotiation with a qualified consultant, to work in partnership with County staff, to review current Real Estate Department practices, assess current staffing levels and make recommendations on appropriate levels of training and staffing to effectively meet current and future workload, recommend methods/process to improve the Department operations as pertains to commercial and residential properties, and foster the use of industry best practices, including all applicable statutory and administrative requirements. The RFP Committee intends to select a qualified firm or individual specializing in real estate assessment consulting services to assess current staffing levels, review current practices and processes, and recommend improvements, where needed. The selected Consultant shall perform a detailed analysis and provide improvement recommendations in a final report regarding
the Division’s processes to assess commercial/residential properties, including but not limited to, organization and staffing, staff levels and process and technology work flows, and ratio studies. Questions regarding this request for proposal may be directed to Kitty Hall, Purchasing Director at (757) 253-6644, email Kitty.Hall@jamescitycountyva.gov . Material questions will be answered in writing with an Addendum. It is the responsibility of all offerors to ensure that they have received all addendums. Addendums are posted on the website and may be viewed/downloaded at: http://www.jamescitycountyva.gov/457/Bids-Requests-For-Proposals QUESTIONS MUST BE RECEIVED INWRITING VIA EMAIL NO LATER THAN 2 pm, September 13, 2021. Submit complete proposal via electronic upload in Demand Star (see instructions in Attachment B) by not later than 2 pm, September 30, 2021.