Request for Proposals (RFP) Parks & Recreation Management Software System for the City of Goleta, California

Project Title Request for Proposals (RFP) Parks & Recreation Management Software System for the City of Goleta, California Invitation # 2023-006 Bid Posting Date 05/17/2023 5:22 PM (PDT) Project Stage Bidding Bid Due Date 06/20/2023 2:00 PM (PDT) Response Format Electronic Project Type RFP (Request for Proposal) Response Types Cost File Response File Type of Award Lump Sum Categories 541611 - Administrative Management and General Management Consulting Services 541618 - Other Management Consulting Services License Requirements Obtain Business License with City of Goleta Department Neighborhood Services & Public Safety Address 130 Cremona Drive Suite B Goleta, California 93117 County Santa Barbara Bid Valid Liquidated Damages N/A Estimated Bid Value Start/Delivery Date 10/1/2023 Project Duration Bid Bond Bid Bond 0.00% Payment Bond 0.00% Performance Bond 0.00% Pre-Bid Meeting Information Pre-Bid Meeting No Online Q&A Online Q&A No Contact Information Contact Info JoAnne Plummer / (805)

562-5505 jplummer@cityofgoleta.org Bids to jplummer@cityofgoleta.org Owner's Agent JoAnne Plummer Description Scope of Services The City of Goleta is interested in a Parks & Recreation Management Software program that will create efficiency, convenience, and accessibility to accurately offer real time information for both agency employees and patrons. Users who prefer online interaction should be able to sign up for programs, special events, facility rentals and have access to all programs with ease. When service cannot be provided in person or on the phone, patrons must have easy access to information in a searchable, easy-to-navigate format on a variety of devices. The software must further enhance and improve quality customer service by taking advantage of the conveniences offered by newer improved technology. See Attached RFP for more detail. Other Details Software Description: 1. The City is seeking the services of a qualified firm with proven expertise and hands-on experience in developing, implementing and supporting the Parks and Recreation Management Software for local government. 2. The project objective is to obtain a Parks and Recreation Management Software system to meet the current and future needs of the Goleta Parks, Recreation and Open Space Divisions. The City of Goleta is interested in a standard, fully hosted, tiered permissions, complete solution which can be customized to meet Goleta’s needs. The ideal software solution will enable the City to provide excellent customer service both in-person and online for business activities including but not limited to program administration, registration, memberships, payment processing, reporting facility scheduling, and rentals. Notes Written questions and request for clarifications on this solicitation must be submitted via email to JoAnne Plummer at jplummer@cityofgoleta.org by June 7, 2023. Special Notices Local Programs & Policies Place eBid